Nintendo on ???? Original Idea Courtesy of Spazzoid

Dear Sir or Madam: I am a single mother of two. My younger son, who is 11, recently visited a videogame store and picked up a copy of the original Nintendo game "Hot Slots". He was under the impression it was a slot machine game. I walked by his room the other day and was appalled at what I saw. This "game" is thinly disquised pornography! There was a topless women with a sexually suggestive comment under her. I was shocked and absolutely disgusted to find that your company would allow something such as this trash to be released. Please respond to this matter as soon as possible, I would really like to know why this game was released to the public. I was planning on purchasing a Nintendo 64 for him for Christmas, but I going to buy a PlayStation instead if these are the kinds of products Nintendo releases.
Martha Dereham

Hello. I can certainly understand how upsetting this is. However, I assure you, this game is not made by Nintendo. We do not manufacture a game with this title nor, have we licensed another company to produce this game for our NES. It sounds like this game was made by a company that did not get permission from Nintendo to produce it. All genuine Nintendo and Nintendo-licensed products carry the Official Nintendo Seal of Quality, and the companies that make them are authorized to use Nintendo's trademarks and copyrights. Some products and services for video game products that you may see are not licensed by Nintendo. As a result, we do not recommend these products, and we cannot represent that they meet our high quality standards. In addition, we cannot represent that these non-licensed products will work with genuine Nintendo and Nintendo-licensed goods or that they will not damage our products. Use of non-licensed products may void your Nintendo warranty. Also, illegal single and multiple game paks and Nintendo-compatible video game cartridges which contain counterfeit Nintendo games do exist. These products are illegal and the sellers of these products are subject to criminal and civil prosecution. These counterfeit products can often be identified by misspelled Nintendo game titles, non-English text, lack of game manuals and instructions, and multiple games (including Nintendo-owned game titles) on one cartridge. Genuine Nintendo game cartridges can be identified by the Official Nintendo Seal of Quality displayed on the game pak and game packaging.

Nintendo of America Inc.
Rae Zenn

Dear Rae Zenn or other associate, I inspected the "Hot Slots" cartridge that I wrote you about fully and was unable to find the Nintendo Seal of Approval. I can now understand that this game was unlicensed and that it was in no way approved by Nintendo. However, I have found an instance in another NES game that features nudity. My son also owns the game "River City Ransom" and there is a scene in which naked male buttocks are shown in a shower. This game claims to have the Nintendo Seal of Approval on the cartridge and on the box. I cannot understand why Nintendo would take such a stand on unlicensed games and then allow for nudity in a licensed game. Are there a list of rules a game must follow for approval? I should hope that nothing this obscene would appear in a licensed Nintendo 64 game. If I do choose to purchase him a Nintendo 64 for Christmas, I would like to be reassured that no nudity or graphic content are in the games he is requesting (Zelda 64, Penny Racers, and Superman). Please respond to this matter.

Hello again, Thanks for contacting us about River City Ransom for the original NES. We are unaware of the scene that you described in that game, however, we do appreciate your letting us know what you have found and have forwarded your comments to the appropriate department for review. Although that game was licensed by Nintendo, is was actually produced by a company called American Technos, who no longer makes games for any of our systems. The 3 games that you asked for the N64 (Zelda 64, Penny Racers & Superman) all have a rating of "E", which indicates these games are suitable for all ages. While the original NES games were released before a ratings board was created, all of the N64 games that are licensed by Nintendo have been rated by an independent company called the Entertainment Software Ratings Board (ESRB) and should have a rating on the outside package that lets you know what age group it is suited for. I have attached information about the Entertainment Software Ratings Board (ESRB) to help you feel comfortable about selecting games for your children in the future. The ESRB has a set of requirements that each game must meet before they are rated according to the different categories. We hope this information is helpful to you. If you are unable to read the attachment, please feel free to respond back with your original email, full name and mailing address, so that we can send you a hard copy of the ESRB info. Thanks again for sharing your comments and concerns with us. Sincerely, Nintendo of America Inc. Robin Clark
(*MORE TO COME SOON*)

















For scrolling down this far his is a bonus!!

Ok, I have an old style NES and I read on-line that you should clean it with a 50/50 mix of alcohol and water. So I mixed water and corona. Now, my NES doesn't work at all. What should I do?
Mick Xaxerxes

Hello, Mick. First, it's always best to only use licensed products. There is a licensed cleaning kit for the NES, which can be purchased from our online store. Head to http://store.nintendo.com. Also, the only official Nintendo web site, www.nintendo.com, has tech assistance. Since we made the systems, we'll have all the necessary and proper info. The exact URL for the Technical Assistance section of our web site is http://www.nintendo.com/consumer/techhelp.html. In the meantime, a local Nintendo Authorized Repair Center can help you with your NES. To find a repair center in your area, go to the Product Support area of our web site and enter the Technical Assistance section. Go to the Super NES area and do a search for a repair location (any service center that repairs the Super NES also repairs the NES). Call before you go, and bring your system, all hook-up wires, all controllers and accessories and all games. If there isn't one in your area, you can fill out a repair form online to get a Repair Authorization number and shipping instructions. Or, you can call us at 1-800-255-3700 between 6:00 a.m. and 9:00 p.m. Pacific Time, Monday through Saturday, or 6:00 a.m. and 7:00 p.m. Sunday. Generally, the best time to reach us is from 7:00a.m. to 1:00 p.m., Monday through Friday. If you experience difficulties reaching one of our Consumer Service Representatives via our 800 number, please e-mail us back with your telephone number and a convenient time to reach you. Please also include your original e-mail and our response. One of our representatives will contact you as soon as possible. In the meantime, if you need game tips, codes, or the latest Nintendo news, like release dates, be sure to visit our web site. And keep enjoying your games!

Nintendo of America Inc.
Thom Sumner

Unfortunately, due to my drinking habits I don't have the car or money to do either of those. Also, I'm soon to be evicted from my trailer. Can I sleep at your service center when I drop off my nintendo?
-Mick
(*Nintendo didn't answer*)