To assist in the growth/success of a technology-minded organization, and to become more proficient and valuable in the ever-changing computer field.
Computer Installer - Duluth, GA
Logical Choice Technologies (contract) - 1/2004 to Present.
Supervisor: Nuri Bryant
Installing computers in schools, involving: physical installation of computers and monitors; networking computers; joining computers to network domain; setting up print sharing; securing computers to tables to avoid theft; tracking inventory of computers.Certified Technical Assistant - Atlanta, GA
W.L. Parks Middle School (contract) - 1/2002 to 6/2003.
Supervisor: Michael Sims
Provided technical support for Windows NT Ethernet LAN of 500+ Compaq PCs, as well as Windows 2000 LAN of 600+ wireless Gateway laptops, including: Checked desktop computers running Windows 9x/Me for proper functionality; checked laptop computers running Windows 2000/XP Professional for proper functionality; tracked laptop inventory; imaged laptops using GhostCast Server; created/maintained user accounts; did software installation and configuration; set up network/internet connectivity to LAN using TCP/IP via DHCP/static IP configurations; imaged desktops using Ghost; performed system maintenance duties on Compaq and HP desktops and servers.Systems Support Technician - Atlanta, GA
Atlanta Public Schools (contract) - 8/2000 to 1/2002.
Supervisor: Toney Ward
Checked desktop computers (running on Windows 9x/Me/2K) for proper functionality; did hardware assembly, installation and configuration as well as software installation and configuration; built Compaq servers with Windows NT, programming network switches; set up network/internet connectivity to WAN using TCP/IP via DHCP/static IP configurations; performed system maintenance duties on Compaq desktops and servers.Desktop Support Technician - Atlanta, GA
Associated Distributors, Inc. - 03/2000 to 07/2000.
Supervisor: James Hamersly
Provided technical support for Windows NT LAN of 100+ IBM-compatible PCs and laptops, including hardware assembly/installation/configuration/maintenance and software installation/configuration/support; provided instruction on hardware usage and software applications running on Windows 9x platforms; performed system maintenance duties.Microcomputer Support Technician - Atlanta, GA
State of Georgia/Department Of Administrative Services (contract) - 05/1998 to 02/2000.
Supervisor: James Newman
Troubleshot PCs, laptops and related equipment, facilitating service/repair through outside vendors.Systems Analyst/Network Administrator - Decatur, GA
Southern Union Conference - 06/1995 to 03/1998.
Supervisor: Lee Beers
Provided technical support for Novell NetWare LAN of 30+ IBM-compatible PCs and 10+ IBM-compatible laptops, including troubleshooting application software and network connectivity problems; hardware assembly/installation/configuration/support; software installation/configuration/support; provided instruction on hardware usage and software applications running on Windows 3.x/95 platforms; performed system maintenance functions.
A.A.T. - Computer Programming: DeKalb Technical Institute - Clarkston, Georgia (September 1992)
Certificate - Computer Science: West Indies College - Jamaica, West Indies (August 1988).
Certifications: A+ (currently working on Network+, MCP and CCNA).
Hardware Experience: Compaq, Dell, Gateway, IBM, clones.
Software Experience: DOS, Windows 3.x-9x, Novell Netware 3.x-4.x, Lotus 1-2-3, Harvard Graphics, HTML, Lotus Notes, Microsoft Office Suite 97-2K, WordPerfect Suite 4.x-2K, Ghost.
