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Then and Now Sports

Frequently Asked Questions:

WHY THEN AND NOW?

The principals of Then and Now Sports have been involved in the sports memorabilia industry since 1993, and became a back-end eCommerce fulfillment provider for business to consumer Internet sites in 2000. Then and Now Sports is proud to be members of such fine organizations as the Better Business Bureau and BBB OnLine, The Universal Autograph Collectors Club (UACC), The International Autograph Collectors Club (IACC), and several Chamber of Commerce chapters.

Who should I contact for Charity Fundraising assistance?

You can contact the Fundraising Department at info@thenandnowsports.com, and they will be able to assist you with

any questions you may have.

Who should I contact to establish a wholesale account?

You can contact the wholesale department at info@thenandnowsports.com, and they will be able to assist you with

any questions you may have.

Is my information safe?

We strive to keep all your information safe and confidential. Any information you

provide will only be used internally and never be sold or rented to a third party.

How will I pay for my orders?

Payment needs to be made by check or money order. At this time Then and Now

Sports does not accept credit cards.

When will I receive my orders?

We generally ship orders via UPS ground delivery within 1-2 business days

after receipt of order. A tracking number will be transmitted via the email

address you provided upon shipment and you can expect delivery within 1-8

business days after that for UPS to deliver the items to your door.

For orders outside the continental United States, please contact us for

availability and shipping options.

What if something is wrong with my order?

Although highly unlikely, if there is a problem with your order, please contact us

as soon as possible at info@thenandnowsports.com

Authenticity?

All autographed items we sell are either signed in our presence or obtained

directly from a known & well respected source. An appropriate certificate

of authenticity will be provided with all signed items. Vintage and unknown

signed items are offered for sale only after extensive research and when confirmed

as genuine.

Then and Now Sports takes great pride in offering high quality authentically signed

memorabilia and offers an unconditional guarantee and refund of the full purchase

price to the original buyer of any autographed item if returned within 30 days of

the purchase date. The returned item must include the actual certificate of

authenticity and be in original sale condition. Holograms on signed items &

certificates of authenticity MUST be intact.

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