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As part of my job, I get to interview a number of the
people who my company is recruiting. I have noticed some patterns of
things some recruits do, and I've compiled a list of do's and don't's for
people who are going through interviews. These are all based on
actual experiences I have had during interviews. These are my own personal
observations and tips, and in no way reflect upon my employer's hiring
practices.
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My number one tip: Use common sense when
answering the interviewer's questions. I have asked recruits if
they think they will like living in this city, and sometimes they say
"no"! Wrong answer! The correct answer is always,
"yes," even if you cannot imagine yourself
living in that city. I cannot tell you how many times I have
been astounded at the answers that I have been given to some basic
questions, because the recruit did not use some common sense and think
about what the appropriate answer to my question would be. I'm
not suggesting that you make up substantive answers to
questions. I'm merely suggesting that some common sense will
take you a long way.
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My number two tip: Try to relax. When I
interview someone, I just want to talk with them. I'm not
looking for a magic answer, or the "right answer" (apart
from common sense answers). In an interview, I just want to have
a conversation about the job they are applying for. When people
get overly nervous, or when they are focusing on analyzing my
question to determine what the "right" answer is, they loose
their ability to have a conversation. They are thinking too
hard about what they "should" say, or what they think I want
to hear. And then they don't get a good review, because from my
perspective, they are unable to have a simple conversation. The
ability to communicate well is probably the number one skill employers
are looking for. If you appear to lack that ability, finding a
job will be difficult.
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My number three tip: Do not speak negatively
about anything. Always put a positive spin on the topic being
discussed. Example: "Yes, my plane was delayed for 5
hours, but it gave me the chance to catch up on some reading, which is
one of my hobbies."
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My number four tip: Dress the part. Find
out what the employees wear, and wear similar clothes. My office
is "business casual," and recruits who come in wearing a
suit are overdressed. Ask your recruiting coordinator or H.R.
contact what the appropriate attire is, and dress accordingly.
Don't be afraid to as your H.R. contact questions like this.
That is what they are there for, so use them as a resource.
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No foul language, during any part of the
interview. It is never appropriate, even when talking about a
football game.
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Things never to talk about during an interview:
Drug use; the stupid things you did in
high school or in your college fraternity; college drinking stories; bad dating
experiences; grades in specific courses, if the grades were less
than stellar; your chances of getting hired.
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Follow-up with a thank you e-mail. The decision whether to hire you or not will have most
likely already been made, but
they are a classy touch that will set you apart from the others.
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Always have at least one question to ask at the end of
the interview, even if you ask all the interviewers the same
question. A good question to ask is, "What is your typical
day like?" Not only will this fill up a lot of time, but
the interviewer will probably like bragging about how exciting his
typical day is, and it will give you some insight into what working
there will be like. This is also a good question to ask if you
are having trouble connecting with your interviewer.
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Make sure you have spelled the name of the company
correctly on your cover letter. I once saw a letter addressed to
"Price Waterhouse Coopers & Lybrand." It should
have been "PricewaterhouseCoopers". Anyone could have
figured that out from the company's website.
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Don't be afraid to use your H.R. contact. Most
large companies have an H.R. person whose sole job is to deal with
entry-level or experienced-level recruiting. They get paid to
work with you - so use them to help you prepare for the
interview. Use them to find out what type of clothing is
appropriate; who will you be
interviewing with; what are those people's job titles; how soon will a
decision be made; employee benefits; etc. The
more interest you show in working at the company before you walk in
the door, the better your
chances.
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Be prepared for behavioral interview
questions. These are questions like, "Tell me about a time
you worked well with a difficult team?" or "Tell me about a
time you were given a difficult project to accomplish, and how did you
approach it?" The theory is that the answers to these questions are good
predictors of candidates' future actions. You should think about
these questions, and what your answers to them would be, so that when
they are asked, you have a prepared answer. You can find a list
of these questions in any one of many books about interview skills.
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Listen, breathe, think, respond. When people are nervous, and especially in interviews,
they tend to hear a question, and they are so eager to respond and say
the right thing, they jump right in with an answer. I would
encourage you to listen to the question, take a breath while you think
about a response, and then respond. When you talk, keep the answers
relatively short. A few sentences to answer and explain, and then turn
it back to the interviewer. You don't want to ramble.
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At a dinner interview, do not order alcohol unless
your host does. Even if your host does, it is better not to
order alcohol at all. If the company hosts a "meet and
greet" with an open bar, don't drink more than one alcoholic
drink.
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