1. Please indicate whether you are:
2. Division
3. Type of work
4. How long have you been working at FAO HQ?
5. Age
6. Gender
7. Nationality
8. Level of Education
9. When you use the resources of the library do you:
10. How important are library services and resources for your work?
Print:
Electronic:
Please select one
Very important
Important
Less important
Not important
Please select one
Very important
Important
Less important
Not important
11. How often have you used in person/online library services during
the past year?
In person: Online:
Please select one
2-4 days a week
Weekly
Monthly
Rarely (i.e., a few times a year)
Irregularly
Never
Please select one
2-4 days a week
Weekly
Monthly
Rarely (i.e., a few times a year)
Irregularly
Never
12. If you have never used the library, please indicate
one or more reasons (first answer then skip to question no. 18) 13. Which library collections do you use most?
In person Online
Please select one
Books
Journals
FAO documents
Statistical publications
Databases
Historical IIA Collection
Please select one
Books
Journals
FAO documents
Statistical publications
Databases
Historical IIA Collection
None of the above
14. Which of the following libray services do you use?
Book and journal loans
Please select one
Often
Sometimes
Rarely
Never
Not familiar with
Book and journal acquisitions
Please select one
Often
Sometimes
Rarely
Never
Not familiar with
Journal circulation
Please select one
Often
Sometimes
Rarely
Never
Not familiar with
Reference and search assistance
Please select one
Often
Sometimes
Rarely
Never
Not familiar with
Inter-library loans
Please select one
Often
Sometimes
Rarely
Never
Not familiar with
Reproduction of FAO documents
Please select one
Often
Sometimes
Rarely
Never
Not familiar with
Tours and briefing
Please select one
Often
Sometimes
Rarely
Never
Not familiar with
SDI’s(Selected dissemination of information)
Please select one
Often
Sometimes
Rarely
Never
Not familiar with
TOC’s (Table of contents)
Please select one
Often
Sometimes
Rarely
Never
Not familiar with
None of the above
15. How many print subscriptions do you purchase:
Through library Not through library
Please select one
None
1
1-3
More than 3
Please select one
None
1
1-3
More than 3
If none, please comment:
16. How many online subscriptions do you purchase:
Through library Not through library
Please select one
None
1
1-3
More than 3
Please select one
None
1
1-3
More than 3
If none, please comment:
17. When you find that the library lacks the material you need, what
do you do?
18. What is your main subject area?
19. How well is your main subject area covered by library collections?
20. What would you like to see more of in your subject area?
21. Which resources/services do you use on the library website ?
22. What do you find to be the biggest problem in using the library
website?
23. Have you participated in FAO library training sessions?
24. If yes, did you find the training session useful?
25. Do you receive messages on library news periodically?
26. How satisfied are you in general with (please rank 1=very satisfied,
5 dissatisfied):
Physical environment (displaced conditions at the moment)
choose
1
2
3
4
5
Don't know
Technical equipment (hardware)
choose
1
2
3
4
5
Don't know
Software
choose
1
2
3
4
5
Don't know
Staff
choose
1
2
3
4
5
Don't know
Library resources
choose
1
2
3
4
5
Don't know
Library services
choose
1
2
3
4
5
Don't know
General impression of FAO library
choose
1
2
3
4
5
Don't know
Comments
27. Do you have any suggestions and recommendations for the FAO library?
28. Do you have any suggestions and recommendations for the author of
survey?
