Resume of Mitchell J. Rossin

PROFESSIONAL EXPERIENCE

2000 - Present Independent Consultant , West Chester, PA

• Provide project and process management services to private companies.

1998 - 2000 Information Technology and Services, N.V. , Curacao, Netherlands Antilles

Manager, Information Technology

• Worked to transform a former government department (30 personnel) of the Island Government of Curacao into a technology based customer-oriented business servicing both government agencies and the private community
• Reorganized to be more responsive and proactive in identifying and resolving client needs
• Executed a budget of US $18 million for the Firm including the funding for the millennium
• Oversaw the delivery of systems integration services including backup facilities to clients. These services included application development/system integration, e-Business, Enterprise Resource Planning, strategic technology planning and rollout, developing and executing SLA’s and SLM’s and LAN/WAN networking
• Led a team of 25 professionals in the retooling process of Y2K. Provide seminars on Y2K for government and private companies
• Supervised execution of the Firm’s personnel (recruiting, evaluation and discipline) and salary administration systems for Central and Island Governments
• Established and strengthened relationships with several ERP system providers being Tier One, namely, Oracle and SAP and Tier Two, namely, J.D.Edwards
• Repeatedly build solid relationships with executives to help ensure future revenue and profit growth
• Managed multiple data centers

1996 - 1998 - Maduro and Curiel’s Bank, N.V. , Curacao, Netherlands Antilles

General Manager, Information Technology

• Built a team consisting of 80 professionals delivering information technology to all areas of this full service Bank (Retail, Credit, Finance, Funds Management, Investment, Legal, Corporate and Private Banking, Insurance and Subsidiary banking) with revenues of US $1.5 billion
• Led a dynamic US $28 million technology department that included recruiting, executing overall project oversight, maintaining client satisfaction, execution of a departmental strategy of serviceability and all associated millennium related issues
• Reorganized and remissioned executive team to be more client responsive and proactive in identifying and resolving client needs
• Successfully managed all facets of the millennium problem that included retooling the Y2K framework and processes. Provided seminars to bank customers, utility companies and government agencies
• Proactively mentored teammates and assisted in coaching new hires
• Member of the Bank’s Post Millennium Transition Committee
• Worked to transfer to a long-term client relationship model replacing a transaction-oriented business model
• Created strategic alliances with hardware and software manufacturers to ensure access to the technology required to meet established objectives
• Executed several special projects for the President and Chief Financial Officer, transforming the Bank’s ability to conduct business electronically
• Oversaw client service delivery through a team of managers and staff
• Utilized a discrete core assessment plan in the dispersion of ATM’s throughout Curacao, St. Maarten, Bonaire, Saba, St. Eustatius and Aruba
• Managed multiple data centers

1995 - 1996 - McDonnell Information Systems, Incorporated, Los Angeles, California

Consultant

• Provided quality assurance (defined by ISO 9001) and product support for developed wholesale banking systems for this software development Firm
• Successfully managed software testing, evaluation reporting, production procedures, failure analyses, configuration management (version and change control), documentation and help desk for both domestic and international clientele
• Led a core group of 25 consultants worldwide

1992 - 1995 - Pacific Rim Assurance Company, Woodland Hills, California

Director, Management Information Systems

• Recruited and led a staff of 25 professionals with skills in telecommunications, strategic and tactical business planning, application selection and implementation for this workers’ compensation firm with a revenue stream of US $120 million
• Worked closely with management and clients, focusing application development on reengineering and automation of business functions for the improvement of services
• Proactively mentored teammates
• Aggressively recruited top-draw talent and kept turnover below Firm’s target
• Provided departments with assistance in assessing the impact of new and emerging technologies upon their business
• Sustained a long-term pattern of building and harvesting personal relations that yielded client satisfaction
• Recovered expeditiously after the Northridge earthquake
• Managed a data center

1991 - 1992 - Chase Manhattan Bank, New York, New York

Consultant

• Provided expertise in the development of a topological technology migration plan for moving several thousand employees from one borough to another within New York City

1990 - 1991 - American Centennial Reinsurance Company, Wilmington, Delaware

Consultant

• Analyzed the technology for downsizing a large scale IBM mainframe environment to a LAN/WAN facility
• Explored whether outsourcing would meet estimated goals

1986 - 1990 - Chemical Bank, New York, New York

Vice President, Information Technology Services, Financial Services Division

• Built a department of 22 professionals for the delivering of integrated common systems for all product areas (Payments/Compensation, ARP, ACH, Chemlink, Registered Bonds, Sales, Custodial Accounts, Wholesale DDA)
• Provided middle-market clients with assistance in assessing the impact of emerging technologies
• Carried out a strategic plan that provided a higher level of automation throughout the enterprise
• Formed close working relationships with marketing and product development groups to ensure integration of systems with the products and services of the Bank
• Consistently met utilization and realization targets
• Provided a suite of services including strategic and tactical planning, system selection and implementation and top management consulting
• Actively mentored staff
• Member of the Bank’s Information Technology Steering Committee
• Managed a data center consisting of clustered computers

1978 - 1986 - CBS, Incorporated, New York, New York

Director, Worldwide Management Information Systems, CBS Education and Professional Publishing

• Grew to a staff of 172 professionals both domestically and internationally for this publisher of educational, medical and religious books with revenue of US $120 million
• Oversaw the development of an order service system under the umbrella of IMS. This included order entry, order fulfillment, order inquiry, warehousing, billing, inventory management, bill of materials, sales, manufacturing and other elements in the support of processing of wholesale and retail orders
• Streamlined the departments recruiting process, including reengineering the professional staff’s compensation plan
• Internationally recruited professional staffs to achieve specified goals, including enterprise-level technology and infrastructure strategies, tactics and rollout
• Assisted business with technology due diligence during acquisition/divestiture transactions

Assistant Manager of Programming, United Technologies Corporation, East Hartford, Connecticut
Scientific and Commercial Programmer, Cornell Aeronautical Laboratory, Buffalo, New York
Part-time mathematics instructor, SUNY at Buffalo, New York and Central Connecticut State University, New Britain, Connecticut

EDUCATION

M.S., Mathematics, Michigan State University, East Lansing, Michigan
B.S., Mathematics, Pennsylvania State University, University Park, Pennsylvania

TECHNICAL EXPERIENCE

Hardware

Mainframes	Mid-Range	Servers
IBM - 3090, 308X, 303X DEC - VAX 11/750, 8200, 8550 HP - 3000	IBM - 43XX, 38, 36, ES9000,AS400, RS6000 DEC - Alpha	IBM - Netfinity Compaq/DEC HP SUN

Networking