A S H L E Y  G A L I N D O

1011 Beyer Way #30

Chula vista, CA 92154

Phone: (619)395-2957

 

 

O B J E C T I V E

To take a more active role in the West End and gain more experience as a member of the leadership team.

 

 

S K I L L S  A N D  A B L I T I E S

Hard Working: Self-motivated, productive, and competent.  Accomplishes tasks with care and confidence. Willing to do what needs to be done.  Open to new ideas and willing to learn new ways to do things.

 

Guest Service:  Provides excellent guest service. Willing to go the extra mile with a guest to make their experience at the park memorable.  Useful knowledge of merchandise throughout  park.  Professional and considerate attitude.

 

Role model: Displays a positive attitude on the job.   Adheres to grooming standards and safety policies. Trains and coaches new team members in Merchandise standards as well as Sea World/AB standards.  Provides positive feedback to team members.  Takes appropriate corrective action.

 

Sales:  Strives to reach and exceed store goals.  Responsible for monitoring sales and inventory, daily.  Makes appropriate changes in merchandise as it pertains to sales.  Works with supervisors to reach store goals and better understand expectations.

 

Team Work:  Motivates team to work together for the good of the store and park.  Organize and delegates tasks accordingly.  Communicates well with other team members.  Able to assist others with tasks, as needed.  Capable of organizing projects with other areas/stores.

 

 

E D U C A T I O N

GED, Sweetwater Union High School District, 2002

Highlights: Editor-in-Chief of school paper, Montgomery Middle School, 1998; Choir, Montgomery High School, 2000

 

Southwestern College, 2005

Major: English/BA

 

 

R E L E V A N T  E X P E R I E N C E

 

Sea World, San Diego

Merchandise Lead

April 2003-present

Supervisor: Pat Becker  Manager: Donna Montgomery

Duties:

Guest service

responsible for monitoring sales, attendance, grooming, and work habits of other team members

organizing store moves and stocking projects

training new team members.

Additional Qualifications:

1 year+ Leadership Team experience

On-The-Job Trainer

AB/BEC Supplemental courses: Leadership Attitude, Foundations of Service Leadership