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SHOP IN |
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18offer
IT,
Electrical, JVC... |
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18electrical
AV, Appliances,
Kitchen, Personal... |
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18phones
Mobile, Prepaid,
Wireless, Cordless... |
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18I.T.
Software, PDAs,
Computers, Printer... |
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18apple
G4, iMac, iBook,
Apple Monitors... |
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18cameras
Still, Video, Digital,
Analog... |
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18watches
G-Shock,
G-Cool,...
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| REVIEWS |
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Call
Free:
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1 800 38
1818 |
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e-mail: info@18all.com
Tel : 603-7725 2525
Fax: 603-7725 3535 |
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For contact information, please see Contact
Us
| 1.
Who We Are |
- The most extensive on-line
shopping site in Malaysia, with 8 main categories and over
110 sub-categories (growing all the time) of products.
- Products cover over 90
brands of goods and thousands of items.
- In addition, we have an
on-line magazine, written by Malaysians specifically for
18all.com. Contents includes Cover Girls, Street Talk,
Personality Interviews, Reviews and articles on Malaysian
life.
- Parent Company is The
Tamadam
Group, a public listed group. The Tamadam Group's
core business is logistics and distribution.
18all.com's Mission
Statement
"Provide a valuable, pleasant and reliable shopping
experience and share information which can enrich our users."
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| 2.
Benefits for Corporate Customers |
| 2.1 |
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Value
As a e-retailer, overhead costs are reduced. We pass these
cost savings back to our customers.
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| 2.2 |
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Simplify
procurement
As a corporate purchaser you have to deal with a multitude of
different supplier and go through the hassle of contacting
different supplier each time you want a written quotation.
18all.com can supply you a complete range of IT products,
communications products, electrical products and corporate
gifts. If you have bulk purchases or promotions, contact us
and we will work hard to give you the best value.
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| 2.3 |
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Check
price online or via our call center
You can get a written quotation by contacting our call center
or surfing of our website.
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| 2.4 |
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Maintain
an account
We will maintain a record of your past purchases for your
easy reference. Invoices, billings and delivery orders are all
documented.
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| 2.5 |
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Onsite
support
Our team of engineers are available to perform support
services.
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| 2.6 |
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Multiple
payment options
Pay online via credit card or by company cheque.
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| 3.
Benefits for Consumers |
| 3.1 |
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Comprehensive
product range
Check out our complete range of products online or via our
call center. Our website also has the latest reviews and
special offers. All our products are original, brand new and
come with full, genuine, original manufacturers' warranty.
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| 3.2 |
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Order
online or via our call center
Ordering is simple and hassle
free. Order online through our secure server. We use industry
standard SSL encryption to protect your credit card number
from falling into the wrong hands.
We take all measures to ensure that credit card transactions
are genuine.
Customers in Malaysia can order through our toll free hotline
1 800 38 1818 or 03 7725 2525. Overseas customers please see
our Contact Information section if you want to contact us.
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| 3.3 |
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Delivery at customers'
convenience
Our aim is to provide fast and on-time delivery service
to our customers. This is achieved with the support of our parent
company, Tamadam Bonded Warehouse Bhd, a logistics specialist. We
provide delivery free of charge within the Klang Valley. For
customers in Malaysia outside the Klang Valley, we provide free
delivery for goods below 30kg in weight.
Our trucks travel nationwide on a
daily basis.
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Onsite service (Malaysia only)
In
addition to providing telephone support through our call center, we
also have an onsite service team who can install, maintain and
repair products we sell. Support services include:
- Onsite
maintenance services
- Networking and programming support
- Preventive maintenance services
If the team is unable to rectify the
problem, the manufacturer will be contacted.
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| 3.5 |
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Multiple payment options
Customers can pay online, over the telephone or in person. They also
have the option to pay by cash on delivery (COD) or credit card on
delivery (CCOD) if they are in the Klang Valley or Penang. Credit
cards accepted include Visa, Mastercard, American Express and Diners
Club.
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| 3.6 |
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Advertising and Promotions
Our
product managers launch promotions on a weekly basis. Customers are
informed about it through:
- Regular print advertisements in
newspapers and magazines
- E-mail announcements
- Banner ads with
other websites
- Participation in trade fairs
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| 3.7 |
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'Ask Steve' - An Interactive
Forum Site
'Steve', our virtual products guru, is available to
answer customers' questions! Customers can submit their questions or
comments to our forum site and discuss their concerns with 'Steve'.
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| 3.8 |
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18people and 18reviews
18people
and 18reviews feature local cover models, interviews with street
people, celebrity personalities and unique cartoon characters.
Stories are targeted towards the 20 something and 30 something crowd
and written with a slightly humorous slant. Customers come back to
our site regularly to find out what's going on in Malaysia.
18reviews feature the latest technology reviews.
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| 4.
Company Profile |
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Name of company |
:
Tamadam Warehouse Direct Sdn Bhd
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Company address |
: 903 Uptown Two, 2
Jln SS21/37
Damansara Uptown, 47400 Petaling Jaya,
Selangor MALAYSIA
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Date of incorporation |
: 19 October 1992
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Registration number |
:
251191-V
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Company directors |
: 1) Mr Cheam Heng Cheang (Managing
Director)
2) Encik Ramli Bin Md Hashim (Director)
3) Encik Mansor
bin Md Darus (Director)
4) Mr Michael Chong Boon Tick (Director)
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Bankers |
: 1) RHB Bank Berhad
2) Alliance Bank Berhad
3) Bumiputra Commerce Bank Berhad
4) Malayan Banking Berhad
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Authorised
capital |
: RM10,000,000 (USD2,631,579)
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Paid-up capital |
: RM6,300,000
(USD1,657,895)
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Parent company |
: Wholly owned by Tamadam Bonded
Warehouse Berhad
(Paid-up capital: RM49,000,000/USD12,894,737)
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5. Management Team
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Mr Cheam
Heng Cheang
Managing Director |
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- MA in Jurisprudence
from St. John's College, Oxford University
- Barrister-at-Law,
Lincoln's Inn
- Corporate finance
experience in Singapore and Malaysia
- Executive Director of Tamadam Bonded
Warehouse Bhd since 1993
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Ms Catherine Chee
Product Manager, IT |
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- In the IT line for more than 13
years
- Most recently, worked
at CompAsia Superstore as their Sales Manager for Corporate Accounts
- Set up a telesales team which achieved record sales for
the company
- Also worked with First Tech Pacific Distributors
(FTP) and Kenfill Distribution
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Ms Cheam Shou Sen
Business
Development Consultant |
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- BA Wellesley College, MBA UCLA
- Previous
experience in New York, Hong Kong and Singapore
- Seven years of
experience in investment banking, most recently as Senior Associate
Director, Deutsche Morgan Grenfell, Hong Kong
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Mr Danny Lam
Customer Service Manager |
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- In the customer service line for more than 10
years
- Previously worked for Semicon Marketing and Lightcraft
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©2001 by 18all.com. All rights reserved.
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