Through
the application of psychology-based and experiential methods, individuals
will receive the tools for state management and a clearer understanding
of different communication styles and strategies in cross departmental
and corporate communication. This works with the mental aspects in
overcoming fear, building confidence, increasing significance for
responsibilities, and establishing rapport with oneself, colleagues,
and customers. The technical components will include the development
of interpersonal acuity, self-empowering strategies, effective listening,
and conflict management.
Who Should Attend - department heads,
CEOs, managing directors, managers, customer service staff, sales
staff, corporate communications personnel, public relations personnel,
HR personnel, consultants
Benefits -
o Productive communication between departments
o More fruitful attitude towards work and colleagues
o Greater appreciation for company's mission and vision
o Fewer costly oversights and mistakes
o Better relationships and problem prevention
o Stress-free problem solving
o Minimized conflicts in the workplace
o Better abilities to transfer knowledge
o Stronger ability to influence the actions and emotions of others
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