INFOGRAMES HINT LINES & HELP
INFOGRAMES HINT LINES & HELP
Technical Support (United States & Canada)
Help Via the Internet
Up-to-the-minute technical information about Infogrames, Inc. products is generally abvailable 24 hourse a day, 7 days a week via the Internet at:
http://www.ina-support.com
through this site you'll have access to out FAQ (Frequently Asked Questions) documents, our Hints/Cheat Codes if they're available, and and E-Mail area where you can get help and ask questions if you do not filnd your answers within the FAQ.
Note: In the event we must send you a Hint Sheet, FAQ document, patch or update disc via E-mail, we may require verifiable consent from a parent or guardian in order to protect children's privacy and safety online. Parental Consent Forms are available at the web site listed above.
Help Via Telephone/Fax or Mail in the United States & Canada
For phone assistance, call Infogrames, Inc. Tech Support Access Number when prompted to do so. This will take you directly to all of our known issues and solutions for this title. The product's Tech Support Access Number is 24663. When prompted by the Automated System, enter the product's Tech Support Access Number.
Live support is generally acailable Monday-Friday, 8:00AM until 6:00PM (Pacific Time). Note:We may be closed on major holidays.
You may also fax your Technical Support questions or problems to: (425) 806-0480, or write to the address on the next page.
Product Return Procedures in the United States & Canada
In the event our technicians at (425) 951-7110 determine that you need to forward materials directly to us, please include a brief letter explaining what is enclosed and why. Make sure you include the Return Merchndise Authorization Number (RMA#) supplied to you by the technician, and you telephone number in case we need to call you. Any materials not containins this RMA# will be returned to you unprocessed. Send you materials to the following address:
Infogrames, Inc.
Attn: TS/CS Dept.
13110 NE 177th Place
Suite # B101, Box 180
Woodinville, WA 98072-9965
RMA#:
Waranty Policy in the United States & Canada
If our tecnicians determine that the product storage medium is found defective within ninety (90) days of the original purchase, (unless otherwise provided by applicable law), Infogrames, Inc. will replace the item free of charge, to the original purchaser, if the item is accompanied by the original dated receipt and packaging. If you do not have the original receit, or if the warranty period has expired, Infogrames, Inc. will replace the product storage for a nominal fee.
Infogrames Web Sites
To get the most out of your new game, visit us at:
http://www.us.infogrames.com
To send e-cards to your friends, download wallpapers, or get access to other free stuff, visit our Freebies section at:
www.us.infogrames.com/freebies
If you would like to chat with otehr gamers, as well as developers, visit our Community Forum area at:
www.ina-community.com
Kids, check with your parent or guardian before visiting any web site.
Chat Messages: Infogrames does not monitor, control, endorse, or accept responsibility for the content of chat messages. You are strongly encourages not to give out identity or other personal information through chat message transmissions. Kids, check with your parent or guardian if you are concerned about any chat you recieve.
Use of Infogrames web sites is subject to terms and conditions, which you can access at:
www.us.infogrames.com/terms_of_service.asp
