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DOT Personnel Career Standards

          
                Secretaries 
               Typists
               Bookkeeping & Accounting
               Information Technology
               Miscellaneous
               Transcribers
 

 Secretaries

Executive Secretary / Administrative Assistant
Typing speed 65 - 80 w.p.m. Shorthand 100 - 110 w.p.m. Has had experience working for a top executive. Requires minimal supervision. Is able to organize and handle administrative duties. Is poised and has professional appearance and demeanor. Is able to supervise other clerical personnel.

Secretary
Minimum typing speed 60 w.p.m. Shorthand 90 - 100 w.p.m. Has had good all-round experience, having worked in a small office or for a junior executive in large corporation. Has businesslike appearance.

Stenographer
Minimum typing speed 55 w.p.m. Shorthand 80 - 90 w.p.m. Has had experience as a stenographer.

Legal Stenographer
Minimum typing speed 60 w.p.m. Shorthand or Steno Type 90 - 100 w.p.m. minimum. Has worked in an attorney's office for at least one year.

Medical Stenographer
Minimum typing speed 60 w.p.m. Shorthand or Steno Type 90 - 100 w.p.m. minimum. Experienced with medical terms.

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Typists

Senior Typists
Minimum typing speed 55 w.p.m. May type letters, reports, stencils or any routine copy material. Is familiar with office routines and general business machines.

Clerk Typists.
Minimum typing speed of 45 w.p.m. Typing may include:

Word Processing Operator.
Minimum Typing Speed 60 w.p.m. Has six months' experience with the equipment you specify. Has good spelling and editing ability, layout proficiency and speed on transcription.

Receptionist/Typist
Minimum typing speed 40 w.p.m. Does copy typing only; no correspondence. Has good businesslike voice and demeanour, is courteous and cheerful, with " front desk" appearance.

Legal and Medical Typist
Minimum typing speed 55 w.p.m. Has experience with medical or legal terminology.

Technical & Statistical Typist
Minimum typing speed 55 w.p.m. Has experience in the specific area you require. Example:

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Bookkeepers & Accountants

Financial Controller
Responsible for the direction and co-ordination of the accounting activities; including development, implementation and maintenance of effective accounting systems, standards, internal controls & practices, preparation & interpretation of corporate accounting records, financial reports, statistics, government reports, preparation of annual budgets & reports.
Qualifications ACCA Level 3. Minimum of 3 years experience in a similar capacity. Be experienced in the application of computers in Accounting and have strong organizational skills. Well developed oral and written communications skills.

Senior Auditor
Qualifications ACCA Level 3. Have 3 years audit experience.

Full charge Bookkeeper
Has had several years' experience. Has references from previous employers. Is able to keep an entire set of books without supervision, do complex posting, prepare profit and loss statements and close books. Can handle journal entries, payroll taxes, etc.

Assistant Bookkeeper
Has had one year of working experience. Has references from previous employers. Is able to verify and post journal vouchers or other standard accounting data. Does not close books or prepare profit and loss statements. (Specify whether person will work with accounts receivable or payable, or both).

Payroll Clerk
Has experience in computing earnings. Has an understanding of various payroll systems and knows how to compute withholdings:

Accounting Clerk
Is proficient in use of simple calculators, understands general bookkeeping terms, does basic arithmetic well, and has the ability and willingness to work with figures for extended period . Examples of assignment:
  • Compilation and posting of statistical data.
  • Balancing Sheet of figures.
  • Accounts Payable Clerk
    Has minimum of one year's experience. Does ten key by touch. Has basic accounting knowledge. Processes invoices from vendors for payment. Can communicate with vendors. Manual System

    Computer Systems Accounts Receivable Clerk
    Has minimum of one year's working experience. Does ten key by touch. Has basic accounting knowledge. Post cash receipts to customers' accounts. Is able to communicate with customers.

    Posting Clerk
    Has a basic aptitude for figures. Can do light posting, such as transferring inventory data from one record to another. Usually has some experience.

    Biller
    Minimum typing speed 50 w.p.m. Examples of typing work:

    Machine Operators
    Adding Machine Operator Has had experience using the adding machine for extended periods. Uses touch system.

    Calculator Operator
    Has had experience with the type of machine you specify:

    Knows how to do all four phases: addition, subtraction, division, multiplication.

    Proof Machine Operator
    Is experienced on the machine you specify.

    Tab Operator
    Is experienced on the machine or machines you specify, such as : sorters, collators, reproducers, multipliers, interpreters, and tabulators. Is able to produce a variety of statistical and accounting reports.

    Microfilm/Microfiche (C.O.M.) Processor.
    Is trained to work with computer output or source document microfilm.

                                                                                                                                                                                    

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    Information Technology

    Network Administrator
    Install & manage all software on the network and direct the development of Local & Wide Area Network. Prepare technical reports for Internal use.
    Qualifications: Tertiary level education at least 3 years relevant work experience good command of the English Language (oral & Written) Excellent organisational & supervisory skills, knowledge of network operating software knowledge of web page development and maintenance.

    Systems Analyst/Programmer
    Responsible for completion of standard structured system analysis. Programming in database management system software, such as dBASE, Foxpro, etc.
    Qualifications: First degree in Computer Science or Equivalent qualification. A minimum of 4 years work experience in similar field or capacity with at least 2 years at a senior level. Working Knowledge of at least 3 standard computer operating systems, Unix, DOS, Windows, etc. Experience in project Management Techniques. Well developed analytical and decision making skills.

    Data Entry Operator
    Has six months' to one year's working experience on the make and model of equipment you specify. (Keypunch, CRT, etc.)
     
                                                                                                                                                                        

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    Miscellaneous

    PBX Operator
    Has working experience. (Please specify the following information about the switchboard : type of switchboard, heavy or light volume of calls, number of trunks, number of extensions, other job requirement).

    Clerk 
    (General Office) Has working experience. Examples of assignment:

    File Clerk
    This job classification has many different definition... to DOT, the category "File Clerk" means a person who has experience doing heavy alphabetical or numerical filing (such as for an insurance company). (In addition to specifying whether the filing is alphabetical, numerical or both, please let us know the physical demands of your filing job to assist us in selecting the right temporary for the assignment).

    Cashier
    Is able to take payments, make change, cash cheque. Is experienced on cash register and has good aptitude for figures. Experience in Point-of-Sales activities.

    Bank Teller (full-service or Commercial Bank)
    Has minimum of one year's experience in full service and/or commercial bank. Has references from previous employer. Is able to work any window.

    New Accounts Clerk (Savings and Loans and Credit Unions)
    Has minimum of one year's experience in opening new accounts with a saving and loan institution and/or credit union. Has references from previous employers.

    Credit Checker
    Has previous experience in this type of work and a good telephone manner. (Please specify if the temporary will also type credit reports).

    Mail Clerk
    Is experienced with mail classifications, zones, sales and postage meters.

    Customer Service Representative
    Is experienced with heavy phone traffic, light typing, order taking or complaints.

    Personnel Assistant/Clerk
    Types 40-45 w.p.m. Types memos, correspondences and reference requests. Has businesslike demeanour: Is courteous and cheerful. Schedules appointments, works with personnel forms, answers phones, hands out applications, performs general office duties. Maintains confidentiality.
     

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    Transcribers

    Transcribers
    Minimum typing speed 55 w.p.m. Transcribers will do almost the same work as stenographers except that dictation is recorded on a transcribing machine rather than by shorthand. Transcribers will be able to set up their own letters rapidly, as most jobs are on a production basis.

    Technical, Legal or Medical Transcribers
    Minimum typing speed 60 w.p.m. Has experience in the specific area you required.
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