Red Bee ® + Rossape Customer Care
Call Toll Free: 1.877.382.4618 In Connecticut 203.226.4535
Email: redbee@optonline.net
Thank you for choosing Red Bee ® Today! You and your comments are important to us. Please feel free to drop us a line we love hearing from you.
-Marina Marchese Founder and Owner of Red Bee ®
Business Hours Red Bee ® Apiary and Gardens is a private residence. Our regular hours are Monday through Friday, 9-6 EST. We welcome visitors during the week and most weekends by appointment. We kindly ask that you let us know when you are coming so we may be available to greet you. A simple email or call is appreciated.
Pick Up
Customers may place their orders by phone or on-line then choose the "Pick up" option when asked to submit your choice of shipping during the checkout. You will not be charged shipping. Please let us know when you are coming to insure your order is ready and someone is available to meet you.
Customers are welcomed to stop by and browse by appointment only. Just call us! We will arrange to meet you even on weekends and we'll even have some honey here for you to taste.
RED BEE-MAP
Ordering Orders can be placed 24 hours at our web site or by calling us at 877.382.4618. In Connecticut call 1.203.226.4535. We accept Master Card, VISA, Discover and American Express. Customers can also mail a check or money order to us, Please contact us at redbee@optonline.net for more information.
Jobs and Internships at Red Bee ®
+ Are you interested in learning about beekeeping, gardening and making natural products?
+ Do you have a passion for an alternative and sustainable lifestyle?
+ Do you enjoy speaking with people, eating great food and attending farmer's markets?
+ Do you care about what products you put on your body as well as what you put in it?
+ Are you inspired by great design and running a small business?
If you answered yes to these questions, we have flexible, part time work for you
at Red Bee ® Apiary and Gardens. Perfect for HS and college students with hectic schedules!
Give us a call 203.226.4535 or Email us today!
Gifts Red Bee® is happy to ship any of our products in gift boxes to your favorite honey lover. If there is something you do not see or if you would like help creating a personalized gift, let us know we can help with suggestions in your price range. Gift boxes, ribbons and wrapping services are available at no extra charge to you, just ask.
Shipping and Handling All orders are shipped usually within 24 hours Monday - Thursday during EST business hours. Customers who would like to come pick up their items may place their orders on-line then choose the "Pick up" option on the shipping pages. You will not be charged shipping.
US Shipping Methods + UPS Ground (Residential-US ONLY)
+ UPS Ground Commercial (US Business addresses ONLY)
+ UPS 3 day Select (3 Day Delivery-US)
+ UPS Next Day Air Saver (Next Business Day after 3PM)
+ US Postal Service Parcel Post (Least expensive)
International Shipping Methods + US Post Office Priority Mail International
+ US Post Office First Class International(Least expensive)
+ UPS Canada Ground Standard (Canada ONLY)
+ UPS Worldwide Express (any non-US as fast as possible)
+ UPS Worldwide Expedited (most non-US-slower, saves a bit)
Wholesale and Bulk Restaurants, Gourmet Food and Cheese Shops, Chocolate Makers, Wine, Beer and Mead makers! Do you need artisanal honeys? Red Bee ® provides honey to artisanal food makers and we also offer wholesale and bulk pricing for qualified buyers. Please call us for our price list and wholesale application. We will issue you a password to log in and place your wholesale order. Wholesaler Log In. We also source out unusual varieties of U.S. and rare honeys from around the globe. Please give us a call to find out what's in season and for a price list.
Sales Tax
Red Bee® /Rossape is required to charge sales tax on all orders shipped to Connecticut addresses or picked up at our Weston location.
Gift Certificates A great way to give the honey lover in your life something sweet. When you place your order for a gift certificate on line, we will ship a gift card with your chosen amount to your recipient. Recipients may redeem any items within one year of purchase by calling in their orders.
Returns and Exchanges Red Bee® /Rossape wants you to be satisfied with your purchase. Please let us know if your items arrive broken or damaged or if you are unhappy with your purchase or gift. We will replace your items immediately or refund your money at no extra charge to you. It's that simple! Please call us within 5 days of receipt of your purchase.
Privacy Red Bee® /Rossape will never sell or share your information with any third party. All information we obtain from you is kept confidential. Really!
Recycle Being ecologically responsible is something we do here on a daily basis. We use recycled boxes to pack our orders and invite our clients to recycle boxes, paper and containers. Please reuse or recycle our honey bottles. When you recycle one glass bottle, you save the amount of energy needed to light a 100 watt bulb for 4 hours. Customers who return glass bottles to us will receive a discount off of your next honey purchase. Just ask, It's that simple!
Donations and Fundraising Red Bee ® donates generously to foundations that support like minded causes. Each year we are asked to participate and consider many different events for gift and donations. Some of the causes we feel strongly about are childhood hunger, domestic violence, Slow Food, Apitherapy or healing with honeybees and the disappearing Honeybee known as Colony Collapse Disorder. We kindly ask those organizations that are looking for gifts or donations to submit written information on your company letter head about your organization and event 30 days prior so that we can consider your request in a timely manner. It is not possible for us to offer support to every request but we will certainly take the time to review each one and respond. Thank you we look forward to receiving your request.
