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Behind Enemy Lines
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Commandos Readme File
Version 1.1

Thank you for purchasing Commandos: Behind Enemy Lines.  This readme file is meant to provide answers to technical questions, provide additional gameplay information, and Eidos Interactive information.  The game version you are using is version 1.1.  The 1.0 version shipped in Europe.

Hardware Requirements


Multiplayer

Commandos operates on TCP\IP LANs.  It is NOT designed for direct Internet play.  The exception, Commandos will operate on the Mplayer Internet gaming service.

Commandos will run optimally if all Multiplayer systems are rated P200.

Commandos: Behind Enemy Lines will not run on Windows NT and was not designed to run on Laptops.

Setup and Installation

To best prepare your system to run the game, please follow this procedure:

1. Run SCANDISK (Programs/Accessories) on your hard drive
2. Run DEFRAG (Programs/Accessories) on your hard drive
3. Run a quality virus scanner on your hard drive
4. Make sure that you have at least 200MB free on the hard drive that will contain the game files (the extra 75 MB is for your Win95 swap file).

To install Commandos: Behind Enemy Lines to your hard drive:
1. Place the Commandos: Behind Enemy Lines CD in your CD-ROM drive.
2. After a few seconds, the Autorun Menu will come on screen.  Select the Install option.  If this menu does not appear, click the Start button, select Run and type D:\SETUP.EXE (where D is the letter of  CD-ROM drive), and then click OK.
3. The program will detect whether you have certified DirectX 5 drivers which allow Commandos: Behind Enemy Lines to run properly under all configurations.  Your current drivers may be updated as necessary.
4. The Commandos: Behind Enemy Lines installation routine will then install the game files to your hard drive.  At the end of the installation, you may be prompted to Restart your computer.
5. Click the Play button on the Autorun Menu or select Commandos shortcut in the Eidos Interactive/Pyro Studios folder in the Start Menu to begin the game.

The 1.1 version includes an AUTORUN program that offers a several games options in an easy to use menu that appears when you insert the game CD.  This feature can be turned OFF or ON via by enabling or disabling the AUTORUN box for your CD Rom Drive in the Device Manager.

Uninstalling Commandos: Behind Enemy Lines

You should use the Commandos: Behind Enemy Lines uninstall program, which can be found inthe Start Menu>Eidos Interactive>Pyro Studios>Commandos: Behind Enemy Lines.
 Select the Start Menu, Program Files, Eidos Interactive, and Commandos: Behind Enemy Lines. This makes sure that all Windows associated fields are removed.
You can also use the ADD/REMOVE Control Panel Applet to remove the game.

Copy Protection

To deter piracy, Commandos has been copy protected against mass duplication.  From this procedure, there is a possibility (less than .5% of users) that during gameplay, the CD ROM may not be able to read the CD.  The cause of this "usually" relates to a CD ROM drive that is below specification, an older model, or is miscalibrated from heavy use.

If you should experience a problem reading this CD, please try this option.  Open your CONTROL PANEL, then select SYSTEM, then choose PERFORMANCE, and then click on the FILE SYSTEM button.  Then choose CD-ROM, and change the Supplemental Cache Size for the CD drive to 470k (the half way mark between small and large).

*** Version 1.1 New Features  ***

There are several features that were implemented for the North American version of the game.  Previous owners of the game can update their version to 1.1 by downloading the patch from our US or UK Websites.

Single Player

1. Commandos Warning

During the game, Commando facial icons on the Top Menu will flash in certain situations.  This should alert you when your men are in trouble.

Red Flash = Commando is being shot
Blue Flash = Commando has been spotted by the enemy.

From the GAME PREFERENCES menu option, you can turn ON or OFF the Commandos Warning.

2. Harpoon Range Increase

The range of the Harpoon gun has been increased by 50%.  It cannot be used from the water.

3. Truck vehicle armor increase

Trucks now have increased armor protection from small arms of 10%.

4. Rank for Mission 20 access

If user does not obtain rank of Captain by the end of mission 19, he will not be allowed to play mission 20.

If this is the case, he will see the rank screen with NO Next Mission option.  He will only have option PLAY AGAIN.  If this happens, replay from an earlier save and work to get that rank.

This was implemented as a way to drive users to succeed, and to reward those users whom are skillful at play.

5. Commando Identification if hidden

If you activate your Commando, but cannot see him on the map, this feature can help.  HOLD the SHIFT key and click on the Commando Icon of that soldier.  Then you will see a RED circle and arrow reveal his location.

6. Autorun Program Included

With these options:

a. Install Game
b. Uninstall game
c. Play Game
d. Play Game on Mplayer
e. View Readme notes
f. Exit

The Multiplayer server must be started from its START MENU shortcut.

Multiplayer

1. Only Game Master needs CD

The FIRST person to log into the server will be designated the HOST and MUST have the CD to proceed.  The game will check to if CD is present.  Clients DO NOT NEED THE CD, but must do a full install and cannot play the single player game.

2. Server limitation for High Latency User (Ping)

When the user connects to the server, server will ping user, if ping is greater than 300ms, the user will NOT be allowed to join.  We have implemented this minimum to prevent high latency users from adversely affecting the game speed.

In the lobby, the user is shown this text – "Your connection at this time is to slow to properly play Commandos.  Please try again later."

This applies only to user created network games.  It "should" alleviate most latency related game problems on networks by preventing high bandwidth users from entering.

You are able to customize the ping filter at the command line.  To do so, run the dedicated server executable with the command line argument –ping (# of ms).  For example, "mpserver.exe –ping 200" will set the maximum ping to 200ms.

3. End Game Record Screen

After a successfully completion of a Multiplayer game, the users will be returned to the chat lobby.  There they will receive a brief summary of their game.

Mission name
Player names
Time to finish  (listed as  #H #M #S, for Hours, Minutes, Seconds)

Please note, the time to finish is by no means a comparison indicator.  No matter how fast you complete the mission, if your team runs P166 systems and your rivals run on PII systems, they will have the speed and time advantage.  This is the best we could do in the limited amount of time.  Our advice is to play by the honor system and use a system speed handicap.

4. Menu options
 


5. Chat Feature changes

    *    Reduced Window size by 50%
    *    Allow text erase with BACKSPACE KEY
    *    Z = CHAT WINDOW OPENED
    *    CTRL + Z = CHAT WINDOW CLOSED
    *    Player name text is shown in RED
    *    Player chat text is shown in BLACK
    *    Send messages to specific players.  To use this feature, type in the number of the Commando with a space after the number, and then type in the message.  For example, if you type "1 Shoot the barrel", the message will be sent to the player controlling Tiny, the Green Beret.  Here is a list of the Commandos and their associated numbers:
            1) Green Beret - Jerry "Tiny" McHale
            2) Sniper - Sir Francis "Duke" Woolridge
            3) Diver - James "Fins" Blackwood
            4) Sapper - Thomas "Inferno" Hancock
            5) Driver - Sid "Tread" Perkins
            6) Spy - Rene "Spooky" Dechamp

6. Out of Sync players

During a game, if a player leaves a game or is out of sync, users are returned to Commando selection screen and shown this message: "player name has left the game"

Version 1.0 Bug Fixes

1. Save/Load Bug fixed
2. Commando random movement after Quick Load fixed
3. When Quick Save is loaded, camera starts in same position it was in when game was saved
4. Video resolution now saved upon exit
5. Removal of  "Mother Nature" ambient audio feature
6. The last user to play the game will have their saved games listed as the default upon restart.
7. If you are unable to finish the mission because a Commando died, a message will appear.
8. Spelling error in dedicated server
9. Password removed from multiplayer game (passwords are not used)
10. Commandos are no longer able to get in Fins backpack when raft is deflated.

NOTE:  German soldiers can sometimes see commandos behind vehicles.  This is often the case when commandos are at the corners of the vehicle.  Stay in the center of the vehicle to avoid this.

Mplayer Service

Through both Eidos Games and Mplayer, Commandos can be played over the Internet with reasonable speed.  Mplayer offers fast connection and advanced Multiplayer gameplay features.  You must first install the Mplayer client software and the gizmo program before you play on the service.  Commandos should be operation on Mplayer by mid-September.

You will need to have a connection to the Internet via an ISP (Internet Service Provider) like Mindspring.

Additional Programs

We have included several additional programs on the Commandos CD for your enjoyment.  This are found in the DEMOS folder of the game CD.

MINDSPRING
In the Mindspring Folder you will find the Mindspring setup program.  This ISP client offers fast and friendly Internet connection, service, and attractive pricing.

In the DEMOS Folder:

You will find the video and game demos of current and future Eidos titles.

Troubleshooting

Video Issues

The game's default resolution is 640x480 at 16bit color depth.  For most users, this resolution offers the best speed and character size.  The higher the resolution, the sharper but smaller the graphics.  Additionally, the game will scroll and play slower.  1024x768 resolution is only recommended for users of Pentium II systems with 19+ inch monitors.

Commandos uses DirectDraw acceleration.  It does not use D3D or any 3D acceleration.  Therefore, if you have a fast 2D-video card, you can use 800x600 resolution with little slowdown.

Problems:

Problem: Cannot view videos or no sound in videos
Solution: This is most likely a 2D-video card issue.  If you are using older drivers that are not fully DX5 compatible, this could the cause.  Please update your video card drivers.   Additionally, please verify that you have ActiveMovie and/or mediaplayer installed.

Problem:  The game moves very slowly when I move the screen.
Solution:  This can be caused by several circumstances.  You may the screen resolution too high.  Try the default resolution.  There may be too many open camera windows or there may be a lot of activity within the game.  Finally, there is a possibility that your 2D-videocard is not fast enough to process the video data.  Finally, change the desktop resolution to 800x600 and 256 color depth.

Problem:  When I zoom in the map, the characters and buildings look splotchy and blocky.
Solution:  The game graphics are 2D sprites that look best at a certain distance.  Getting too close reveals the small squares they were created with.  Use the numerical * to reset the screen.

Sound Issues

It is important that you install the latest drivers.  If you hear sound that contains static or popping, it probably is one of two reasons.  First, you soundcard volume is too high.  You need to reduce the WAVE and MIDI volume settings to half.  The other reason is a DMA conflict with the card and another device.  Click on START MENU>SETTINGS>CONTROL PANEL>SYSTEM then access Device Manager.  Click on each hardware tree (+) and make sure no "!" marks or red Xs appear.  If they do, you will need to change the settings of the device.

Commandos: Behind Enemy Lines requires that you have a sound card, which fully supports DirectX 5.0.  If you are getting loud static popping, or get no sound effects at all, you will need to update your sound card drivers to drivers that are compatible with DirectX 5.0.  Please note that some sound card manufacturers do not have DirectX 5.0 compatible drivers yet.  Until there is a driver available, you can try reducing the Wave volume in Volume Control.  Double-click on the small speaker on the Windows task tray to open Volume Control.  If you hear no sound or no music, make sure ALL volume sliders are placed at 75% full volume.

CD ROM Issues

Some users have non-recognized Win95 32bit drivers or the CD is not properly installed.  This results in an aborted installation or not being able to see all the CD's data contents when accessed.

The best action to take is a reinstallation of the CD ROM driver.  Get it from the manufacturer.  If you cannot, use a generic cd driver from Adaptec (go to their website).

If you have a computer system with more than 1 CD-ROM drive, or a CD changer - Commandos: Behind Enemy Lines runs most efficiently when the DD CD is in the first CD-ROM drive.  The game will run in any of the CD drives, but you may experience some slowdown.  Depending on your hardware configuration, the game will sometimes try to stream data from the primary CD drive.  In order to get the best performance, we recommend using the first occurring CD-ROM drive (or slot if a multi-changer) with Commandos: Behind Enemy Lines.

DirectX Issues

Commandos does not use D3D or any accelerated graphics API.  It does use Direct Draw and Direct Play.  YOU MUST HAVE A PROPER INSTALLATION OF DIRECT X 5.0+ and DXMEDIA to run the game.  To verify that you do, go to START MENU>SETTINGS>CONTROL PANEL>ADD/REMOVE PROGRAMS.  (Note: if you have a DirectX icon in your Control Panel – click on it.) Once there select Direct X drivers and then click on the Add/Remove tab.  A listing of your DirectX installation will appear.  All Hardware MUST read:

4.05.00.0155 (or greater) Certified

Gameplay Notes:

1. Under OPTIONS creating a profile, sets you career mode in Single player and the game setup options.
2. After you complete a mission, you are given a password for the next mission.  This password is unique to your system and your career.  You can use it to later access specific missions.
3. After each mission you are given a score based on time to completion, damage to your commandos, enemy deaths and property destruction.  See ranking system.
4. You start as a Lance Corporal.  As you progress, good scores lead to promotion.
5. In the game, the HAND icon in your knapsack is mainly for a commando to pick up bodies or dropped objects.  Moving the cursor over an object, seeing the gear pull icon animation, and left mouse clicking does activation or acquisition of in-game devices.
6. On the in game map, a RED ARROW points to your escape location or vehicle.
7. There is a secret mission, Mission 20, that is the toughest in the game, you can only access it by being promoted to a rank of CAPTAIN.  If you complete this mission, you truly belong in the Commandos.

Password usage: Passwords are given to you at the successful end of every mission.   You will be given a password that contains your performance data.  The passwords contain score information.  They CAN be used on other computers.  However, you will inherit the score of the person who gave you that password.  (and it could be terrible)

Career Ranking System

There are two variables to be considered:

1. Sustained damage - You will have 60 points at the start of the mission Each time you are injured you lose health and some points. If you maintain:
    Between 50 and 60 points, you will have 3 silver stars
    Between 40 and 50 points, 2 silver stars
    Between 30 and 40, 1 star
    Below 30 no stars, No soup for you!

2. Time consumed - According to CPU speed (to avoid differences between fast and slow computers) we will measure the time it takes your to complete the main mission objective.  You will have:
    3 silver stars if you do it fast (close to our testers)
    2 if you are just ok. (up to 20% more time)
    1 if you are a tad slow (up to 40% more time)
    0 if you need more training

Return to BEL Codes page

Then, your stars are averaged (i.e. 2 silver for damage, and 2 silver for time = 1 gold) and then you are awarded the result in gold stars.  Each time you earn 10 stars you are promoted 1 rank. The ranks are as follows:

1. Lance-Corporal (Start)
2. Corporal
3. Sergeant
4. Quartermaster
5. Lieutenant
6. Captain (receives 20th mission)
7. Major
8. Colonel
9. Brigadier
10. General
11. Field-Marshall (You are the best and could easily write the Strategy Guide!)

Multiplayer Game

To play the network game, the TCP/IP Protocol must be enabled for all users.

The recommended minimum system for the Multiplayer game is:

P200 with 32 MB RAM

Cyrix chip based systems WILL run slower than their Intel equivalent during the Network game.  This is due to the FPU performance of the chip.

If all variables "seem" right and yet you still are getting poor performance, it is probably due to one system in the configuration that is dragging down the performance of the others.  The server runs at the lowest system connection speed.

Modem or Serial Link support is NOT available in this game.

IPX NETWORK protocol is NOT supported.

SETUP NOTES:

1. Faster gameplay can be achieved by starting a dedicated server (multiplayer server menu option).  This means locating the fastest system, installing the game, starting the server, and then getting the IP Address and giving it to the clients.
2. If the Host chooses to run the server in the background, this is possible, but latency will increase by 10-20%.
3. The Host NEEDS THE CD to HOST (Start) a game.  Clients DO NOT NEED the CD installed, BUT NEED A FULL GAME INSTALLATION.
4. There in no automatic LAN/WAN server search, Clients need to manually enter the IP Address of the server.
5. Playing Commandos over the Internet is gutsy call.  Generally if you and your clients live in a country will excellent phone lines or you and your chums have a 56k+ connection, you can play the game with efficiency.  If you do not, play at your own risk OR ask your kind boss if you can play at the office.

GAME NOTES:

1. If you lose a Commando, you will need to restart.
2. We know this kind of stinks, but for the host, we do have QUICK SAVE and LOAD enabled – So save often!
3. Pressing "Z" activates the chat window.  CTRL+Z closes the chat window.  Backspace deletes text.  Enter sends it to the other players.
4. You will have access to all 20 game missions. Available missions are listed according to the number of human players.
5. Multiplayer Game resolution is set at 640x480.

Playing on a Network

The submenu "MULTIPLAYER GAME" can be found in the "NEW GAME" menu in Commandos. This option allows you to connect to a network game or Internet server that is awaiting the arrival of new players.  In order to be able to play a multiplayer game, there must be a computer in the network that is acting as the Server. To act as server, a computer must be running the Multiplayer Server application that is provided in the Commandos Start Menu folder. This program is accessible from the Start menu next to the game, and is called "Multiplayer server".
When running Multiplayer Server, a window will display the IP address of the computer in which the application is running. Those players who wish to join a new game session with that computer, as a server must know this address and specify it when connecting.  The first person who connects to the server will be the HOST for that game.  The Host specifics mission details for the game.
As soon as a game server computer is running, following these steps can create a multiplayer session:

FIRST STEP: the players connect to the server

When a player selects " MULTIPLAYER GAME " from the "NEW GAME " submenu in Commandos, the following window will be displayed:

Select server
The option "SERVER IP ADDRESS" permits you to indicate the IP address of the server (you must type it in). As we have seen above, this is the address shown by the Commandos program Multiplayer Server when it is run in the computer that will be used as the server. When this option is selected for the first time, the address is displayed as IP 0.0.0.0.  Select the IP option and press Enter to type in the Host IP address. Once you have typed one in, the address will be kept in a configuration file and will be set by default each time you enter Commandos. If in another game session, the server should change, all the players will need to re-enter the new IP address before connecting.

Select player name
In the option "PLAYER NAME" each player will enter a name or nickname that identifies him. This name will appear later on the list of connected players and under the photos of the soldiers in the Commandos selection screen. The first time you will see DEFAULT as the name of the player, but once you have typed in a name, it will be kept in a configuration file and will be the default name each time you start Commandos. If two different players were to use the same name, the game server would accept this, but this is a situation that should be avoided.

Connection to the server and player inscription
The option "CONNECT TO GAME SERVER" will check to see whether a game session has begun in the server and will attempt to join it. The first player to connect to the server will be considered from then on as the Master, and his menus will have some additional options. In any case, once a player has activated the option "CONNECT TO GAME SERVER", the following menu will appear in his computer:

In the computer of the Master player (the first player to connect) the word MASTER will be displayed to the right of the word "Players", and in the last line there will be a Select mission button which is not available to the other players.
It is only possible to join a Multiplayer session while the Master is in the screen called "Players". Once the Master has selected a mission by using the Select mission option, the group of players will be closed and it will no longer be possible to join that game session.
If at the time the option "CONNECT TO GAME SERVER" is activated, the program Multiplayer Server is not running in the server, or the sign-up phase for players has finished, the "close session" warning will appear in the message window.
The line labeled "Players" is informative and shows how many players are connected to this game. Their names appear on the list that is displayed below "Players", which means that the number of players is equal to the number of names that appear on that list. When it is the Master who enters the game, the number of players shown is 1 and on the list there will be just his name.

Next, you will see a chat box for dialogue among the players, followed by a line on which each player can write his own messages. When someone, from his computer, sends a message (and ends that message by pressing Enter), his phrase will appear on the player message list, proceeded by the name (or nickname) of the transmitting player. In this stage, for example, the Master can use the message window to warn everyone that he is about to select a Mission.
During the player sign-up phase, any player may use the option "Exit" to disconnect from the network game and return to the Main Menu. This will remove him from the list as a player in this game session. If it is the Master who does this, then another connected player will inherit this role.
Finally, the option "Select mission", only available in the Master's computer, closes the player admissions phase and begin the next phase: selecting the mission.

System Messages during a network game session
The message window will also display, in all network game menus, the messages issued by the system that will have a different color than the players' messages. These messages include, for example, those that advise of the success or failure of a mission. When any of these circumstances occurs, in all computers there will appear a menu window with the message issued by the system in the list of messages.

Second step: the Master selects a mission
When the Master considers that there are enough players and selects the option "Select mission", the following menu will appear in all the computers.

The new menu will show on the top line the number of players that are connected and how many missions can be selected. Then it shows a list of the available missions. These missions will be the ones in which there are at least as many allied soldiers assigned, as there are players involved.
The message exchange window is still on display in this menu so that it is possible for players to communicate with each other during this stage. Just as in the previous menu, all the players can still select the option "Exit" to leave the game session, although it will no longer be possible for new players to join.
Finally, the option "Accept mission", only available to the Master, closes the mission selection stage and moves on to the next one, which is the selection of the Commandos. The mission that has been selected by the Master from among the available missions will be loaded in the computers of all the players, and will then proceed to the next screen.

Third step: the players select their commandos
Once the mission has been selected, a screen like this one will appear in all computers:
This is the last step before starting to play. The message exchange window is still on display in this menu so that it is still possible for players to communicate with each other during this stage.
Now you will see a gallery of photographs of the Commandos who participate in the selected mission. When a player clicks on one of the photographs, his name will be displayed under that portrait. This soldier will now "belong" to that player, and will be controlled by him during the game (the other players will not be able to give him orders). A second click on a character that "belongs" to you will cancel your selection, leaving the character free to be selected by any of the other players in the game.
A player will only be allowed to select the number of Commandos to which he is "entitled". For example: If there are 4 players and 4 characters, then each player will have the right to one character. If, however, there are 4 players and 5 Commandos, one of the players may select two characters, but once this happens, the other players will only be able to select one.
Once all the characters have been assigned to a player, and only then, will the Master be able to select the option "Continue" (an option that is only available to the Master). The Master also has the exclusive option "Select mission", which allows him to return to the mission selection window.
When the Master selects the option "Continue", the Multiplayer game will begin.

Menu display during a Multiplayer game session
In a game for a single player, if he presses Escape during the game, he will return to the Main Menu. In a Multiplayer game, however, it will be enough for a single player to press Escape for the game to be interrupted for all the connected players, and for the character selection window to appear.
While this window is being displayed, any player can cancel the selection of a character, leaving him free to be used by another player. It is also possible to select a character that has been abandoned by another player, exchange messages, or leave the game session by selecting the option Exit. In that case, all the characters selected by the "deserter" will be free to be selected by the remaining players.
The character selection window will also reappear during the course of the game if a player abandons the game, or if the communication of this player with the remainder of the network is interrupted for any reason. In this case, the remaining players must take charge of the characters that have become free.
It will not be possible to continue the game while there are free characters (not selected by any player).
During the reappearance of the character selection menu, the Master will also be able to change the mission, by using the option "Select mission". Just like in previous stages, if the Master is disconnected, someone will have to take over his role.

The Master ONLY can save and load the game
A network game can be saved and loaded. This option is only available to the Master, and only using the options of Quick Save and Load Quick Saved Game (Control + S and Control + L, respectively). If the mission has been changed during the Multiplayer game session, a game that has been saved using the Quick Save option and corresponds to the previous mission will no longer be valid.

Continuing after the success or failure of a mission
As has been said before, any system message due to the success or failure of a mission will return all players to the Commandos selection screen. At that point, the Master will be able to press the "Continue" button to continue the game. What happens next will depend on why the mission has finished:
* If the mission is over, the "Continue" button will cause the mission selection menu to be displayed, so that the players may play another mission. If the mission has been finished successfully, then the next mission after the one that was being played will be selected by default. If, on the other hand, the mission has ended in failure, the option by default will be to play the failed mission again.
* If something has occurred that has led to the failure of the mission, but that permits the game to continue (for example, if the escape vehicle has been destroyed), then the "Continue" button will permit you to continue playing the same mission from the point at which it was interrupted. To play another mission or replay the failed mission, the Master must select the option "Select Mission".

Game Crash Issues

NOTE:  before release, we placed Commandos into a rigorous compatibility lab to verify that it ran on an acceptable cross section of computer systems.  In this way, we are assured that it will run properly on most systems.  If you are in the small percentage of the users with problems, we are sorry, however, in many cases the problem may lay with you system.  Please report your problems.  We will do our best to quickly resolve the issue.

If at any time during the game, you experience a crash, you MUST reboot your system before you try to restart the game. If you do not reboot your system, you may encounter problems related to the original crash.

If you end up at a black screen or the screen appears frozen, please press ESC,
Space Bar, or Enter before trying anything else.

If you appear to get no response from your PC for more than 1 min, reboot.

If the game should lock for any reason, after 20 seconds, press CTRL+ALT+DEL and double click on the Commandos: Behind Enemy Lines list option.

If you find that you are inexplicably crashing with the game, please follow this procedure:

1. Uninstall Commandos
2. Scan Disk and Defragment your hard drive
3. Check your hard drives for free space.  Win95 ideally needs 100MB of free disk space to operate.
4. Reinstall Commandos – RE-INSTALL DirectX 5.0 from the game CD
5. Before you play the game, press CTRL+ALT+DEL once, double click on every program (except systray and explorer) to close these background applications.  Normally these programs will not cause problems, however, some do interfere with game in unexpected ways.

Multitasking

Commandos is very tolerant of multitasking (ALT+TAB).  However, it has limits.  We recommend that if you do not continually maximize and minimize the game.

Commandos: Behind Enemy Lines Related Web Sites

Commandos Website http://www.eidosinteractive.com/commandos/commandos.html

Eidos Games http://www.eidosgames.com

Eidos Company Store http://www.eidosstore.com

Pyro Studios http://www.proein.com/

Windows 95/98
DirectX information http://www.microsoft.com/directx/enduserguide.htm

Win95 End User support http://www.microsoft.com/support/

Hardware Companies frequently update drivers for their products.  Make sure you download Win95, DirectX 5.0, WHQL Compliant Drivers.  Beta drivers are a mixed blessing.

Video Cards
 
3Dfx  http://www.3dfx.com
3D Labs http://www.3dlabs.com
ATI Technologies http://www.atitech.com
Canopus http://www.canopuscorp.com
Cirrus Logic http://www.cirrus.com
Diamond Multimedia http://www.diamondmm.com
hercules http://www.hercules.com
Intergraph http://www.intergraph.com
Matrox http://www.matrox.com
Number Nine http://www.nine.com
NVidia http://www.nvidia.com
Oak http://www.oaktech.com
Orchid http://www.orchid.com
PowerVR http://www.powervr.com
Rendition http://www.rendition.com
S3 http://www.s3.com
Sierra http://www.sierra.com
STB http://www.stb.com
Trident http://www.tridentmicro.com
Tseng Labs http://www.tseng.com/download/index.cgi
Videologic http://www.videologic.com

Sound Cards
 
Aztech Labs http://www.aztechca.com
Creative Labs  http://www.creativelabs.com
Ensoniq http://www.ensoniq.com
Opti http://www.opti.com
Turtle Beach http://www.tbeach.com
Yamaha http://www.yamahayst.com

Control Devices
 
Logitech http://www.logitech.com
Microsoft http://www.microsoft.com/products/hardware/sidewinder/sidewinder.htm

Technical Support

If you need technical assistance, please do not hesitate to contact us after reviewing the Readme file. For your convenience, if you cannot get through to a representative by phone and you have access to a fax machine or the Internet, please consider contacting us through one of these alternative methods.

When contacting us, please be sure to provide us with as much information as possible. Make sure to note the exact type of hardware that you are using in your system, including: your sound card, CD-ROM drive, amount of RAM present, speed and manufacturer of your processor, and the specific type of modem that you are using (for questions involving multiplayer gaming).  Also, make sure to include the title and version of the game, and a detailed description of the problem.

We have two great Technical Support teams, one in the United States and the other in the United Kingdom.  Our European customers should contact the UK office.

Technical Support Phone Number

415–547-1244

Monday-Friday (9:00 am to 5:00pm) Pacific Time

Eidos Hint Line
1-900-77-EIDOS (773-4367)

Technical Support Fax
1-415-547-1202
1-415-537-0095

When sending us a fax, please include your name, return fax number with the area code, and a voice phone number so we can contact you if we experience any problems when trying to fax you back.

US Technical Support Mailing Address
Eidos Interactive
Technical Support
651 Brannan St. 4th Floor
San Francisco, CA 94107

US Technical Support Email Address
techsupp@eidos.com

Hints and tips will not be given out over the Technical Support line, please call the Eidos Hint Line.

The Prima Commandos strategy guide will be released in August.  Place your order with your local retailer.

(Windows 95, 98, NT references are copyrighted and trademarked by the Microsoft Corporation)

Commandos Future Products

We hope you enjoy the game.  We value your opinion.  Feel free to contact us with your thoughts and ideas.  We plan several additional Commando products and will be listening to you.   Check our website for details on these new games.
 


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