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Frequently Asked Questions

We Ship - United States & Canada Only

For U.S. Postal Service ( Alaska & Hawaii ) rates, please call us at:

Standard shipping usually takes 7 to 10 business days.

Most orders go out the next business day.

The Chocolate Nugget Candy Factory is not responsible for late shipments due to weather conditions, product availability and national holidays. No orders ship on weekends or holidays.

NOTE: Chocolates Shipped October 1st thru May 31st - Depending upon temperature.

Q: How much is the Shipping and Handling Charge?
A: The US Postal Service is broken down into 9 Zones and the Shipping fees apply to the Zone where you live. There is a $3.00 Handling Charge.

Q: What if I need it shipped to a Post Office Box
A: Please call us at 775-246-5500.

NOTE: All Christmas Orders must be ordered by December 10th.

If your visiting the Reno, Nevada / Lake Tahoe area, please stop by one of our retail locations at:

56 State Route 341, Moundhouse, Nv. / 611 Hwy. 395 N. Washoe Valley, Nv.

Prices are subject to change without notice.

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All rights reserved.