Ray Teagarden * Muffler Shop Manual * Book on Auto Repair Business

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BOOK CHAPTERS

Chapter One: WHY SHOULD YOU BE IN THE MUFFLER BUSINESS? (Here’s the answers.)
Chapter Two: PROFITS (Without question the most important part of your business.)
Chapter Three: SELLING (You must sell. Here's the easy and most profitable system.)
Chapter Four: PRICING (Here’s how to determine your prices.)
Chapter Five: BOOKKEEPING (Low cost, simple bookkeeping systems.)
Chapter Six: TELEPHONE (Properly used it’s a real big money-maker. A virtual pot-of-gold.)
Chapter Seven: ADVERTISING AND PROMOTION (It doesn’t have to cost a lot for big results.)
Chapter Eight: SHOP APPEARANCE AND SIGNS (Take the test. Rate your shop. Also your competitors.)
Chapter Nine: COMPETITION (Learn how to deal with the guy down the street.)
Chapter Ten: SAFETY AND SECURITY (Your customer's safety-Your shop's security.)
Chapter Eleven: MAGAZINES AND BOOKS (What you must read to stay on top.)
Chapter Twelve: TOOLS (The right shop tools and where to buy them.)
Chapter Thirteen: INSTALLATION TECHNIQUES (Do the job the easy way, avoid headaches.)
Chapter Fourteen: SHOP EQUIPMENT (Best brands and where to buy them.)
Chapter Fifteen: MERCHANDISE AND SUPPLIES (Money saving magic of buying and stocking parts.)
Chapter Sixteen: WDs AND SUPPLIERS (Deal successfully with WDs and save money.)
Chapter Seventeen: ANCILLARY SERVICES (Adding brakes, radiators, tires, etc. to your shop.)
Chapter Eighteen: COMPUTERS (A surprise evaluation for muffler shop use.)
Chapter Nineteen: EMPLOYEES (Do your employees produce profits or headaches?)
Chapter Twenty: MANUFACTURING YOUR OWN MUFFLERS (Here’s how.)
Chapter Twenty-One: HOW TO START A MUFFLER SHOP (Or how to rebuild your present shop.)
Chapter Twenty-Two: QUESTIONS AND ANSWERS (Answers to most often asked questions.)