carolinewilso9@hotmail.com
SUMMARY OF QUALIFICATIONS
Ambitious, hardworking,
highly motivated, outgoing, “can-do” attitude, professional demeanor &
appearance. Proven ability to meet & exceed sales goals, as well as build
customer relationships, a proactive problem-solver with above average computer
skills (available upon request). Willing to travel & relocate.
EDUCATION
LOUISIANA STATE
UNIVERSITY, Baton Rouge
Bachelor of Arts
Program / Communication Studies / Expected Graduation – May 2004
Minor in Business
Administration•
GPA in Major 3.75
TOPS Award
Scholarship Recipient • 1999 – 2003
WORK HISTORY
RUTH’S CHRIS STEAKHOUSE,
Baton Rouge, LA
5/2003-Present
Server
and
Trainer
for an award winning upscale chain restaurant with more than 80 worldwide
locations.
-
Provides exceptional
customer service at a premium steakhouse, resulting in a high rate of customer
satisfaction letters and compliments from guests.
-
Currently ranked “among
the top” in sales, check average, wine sales and customer satisfaction.
-
Certified Trainer,
having trained 15 employees.
SULLIVAN’S STEAKHOUSE,
Baton Rouge, LA
11/2002-5/2003
Server
for a 1940s Chicago Style
steakhouse with 15 nationwide locations.
-
Suggested marketing
techniques for promotion of music events and special dinners.
-
Consistently upsold
beverages and appetizers that complement entrees.
CHILI’S BAR & GRILL,
Baton Rouge, LA & Denver, CO
7/2001-11/2002
Server
and
Trainer
for a contemporary
American cuisine restaurant with 100s of locations in 22 countries.
-
Served as a Shift
Leader, and earned certification as a Trainer, having trained 50 employees.
-
Recognized for
displaying a “can do attitude”, and communicating positively to guests,
co-workers, and management.
UNITED STATES SENATOR
MARY LANDRIEU,
Washington,
D.C.
6/2001
Intern
-
Received constituent
concerns via telephone, mail, email, & facsimile.
-
Documented and reported
concerns to the Senator’s top aid.
-
Led constituent tours
of the United States Capitol.
LOUISIANA STATE
UNIVERSITY CHANCELLORS OFFICE,
Baton Rouge, LA
6/2000-6/2001
Clerical Assistant
-
Responsible for
maintaining Chancellor’s VIP/alumni mailing list.
-
Campus Runner/Project
Manager.
LEADERSHIP AND COMMUNITY SERVICE
DELTA DELTA DELTA
SORORITY
1999 – Present
Town Chairman for
Recruitment
-
Devoted 30 hours/year
to fundraising projects benefiting Children’s Cancer Services, Children’s
Miracle Network, and Adopt-A-School
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