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Couse List

Computing Support Modules

CODE MODULE TITLE HOURS CREDITS*
962 012 Occupation and the Training Process 30 2
962 025 Systems Analysis 75 5
962 038 Older Operating Systems 120 8
962 043 Problem Solving 45 3
962 052 Researching Information 30 2
962 068 Programming Utility Software 120 8
962 074 Working Relationships 60 4
962 088 Application Software 120 8
962 096 Recent Operating Systems 90 6
962 106 Databases 90 6
962 116 Installation of Workstations 90 6
962 122 Time Management 30 2
962 135 Communication in French 75 5
962 148 Networks: Access Management 120 8
962 157 Networks: Resource Sharing 105 7
962 166 Telecommunications Facilities 90 6
962 173 Career Management 45 3
962 186 Troubleshooting 90 6
962 194 Computer Optimization 60 4
962 204 Technical Support at a Telephone Help Desk 75 5
962 218 Practicum: Technical Support 120 8
962 228 Practicum: Customer Service 120 8
Total: 1800
       *15 hours=1 credit

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