Communication/Listening

 

I.       Opening Discussion;

(If folks are continuing the sequence...)        

Reminder of non-verbal behavior  exercise during Individuality  module. How can we adapt  our non-verbal behavior with our students to be welcoming and encouraging when we are really feeling tiered, stressed out and frustrated by their lack of understanding?

 

(For those starting now...)

• What  is Communication? (exchange of info, listening, speaking)

 

• Why is it important?

 

• What do we need to consider when communicating with another person?

 

• How do we know when we have done a good job?

 

          Discuss what happens during communication: Sending of message; filled with non verbal, subjective messages. Has to go through filters of the receiver and be interpreted. Read “Communications” page and discuss.

 

II.      How to be a better communicator.

                   Small groups fill in the blanks of communication - 10 steps.                                     during discussion.

                   Whole group - debrief.

          Under “Understanding” section, put words on board and have them tell me what those words mean to them, to illustrate variety  of understanding  of words and content.

 

III.     Activity;

 

            In one minute try to convince your partner  of something you feel strongly about.

           

            Your partner  should not give any feedback  either positive or negative.

 

            Do it again with your partner being able to respond. How did it feel different?

           

            Switch.

 

Using the above exercise, think about how you did and fill out the following survey:  PG. 34, 
Self Assessment Strengths and Needs.

 

IV.     Listening - How do you listen?

          Read through and discuss the 13 rules for effective listening.               

          HO  3.

                  

Any Questions?