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  1. Biofeedback:

  2. Burnout:

  3. Counseling:

  4. Counseling Functions:

  5. Defense Mechanisms:

  6. Directive Counseling:

  7. Emotional Catharsis:

  8. Frustration:

  9. Nondirective Counseling:

  10. Participative Counseling:

  11. Perceived Control:

  12. Personal Wellness:

  13. Postraumatic Stress Disorder:

  14. Social Support:

  15. Stress:

  16. Stressors:

  17. Stress Performance Model:

  18. Stress Threshold:

  19. Trauma:

  20. Type A People:

  21. Type B People:

  22. Workplace Trauma:

Papers

Stress and Counseling

Biofeedback:

Approach by which people under medical guidance learn from instrument feedback to influnce symtoms of stress, such as increased heart rate.

Burnout:

A condition where employees are emotionally exhausted, become detached from their work, and feel helpless in accomplishing their goals.

Counseling:

Discussion of a problem that usually has emotional content with an employee in order to help the employee cope with it better.

Counseling Functions:

Six activities that may be performed by counseling, including advice, reassurance, communications, release     of emotional tension, clarified thinking, and reorientation.

Defense Mechanisms:

The reactions to frustration are know as defense mechanisms, because you are trying to defend yourself from the psychological effects of the blocked goal.

Directive Counseling:

Process of listening to an employee's problem, deciding with the employee what should be done, and then telling and motivating the employee to do it.

Emotional Catharsis:

The release of emotional tension and frustrations, often through telling someone else about it.

Frustration:

Result of a motivation (drive) being blocked to prevent one from reaching a desired goal.

Iceberg Model of Feelings:

Nondirective Counseling:

Process of skillfully listening to and encouraging a counselee to explain troublesome problems, understand the problems, and determine appropriate solutions.

Participative Counseling:

Mutal counselor counselee relationship that establishes a cooperative exchange of ideas to help solve a counselee's problems.

Perceived Control:

The amount of control that employees believe they have over their work and working conditions.

Personal Wellness:

Programs of preventive maintenance that help individuals reduce the causes of stress or cope with stressors that are beyond their direct control.

Postraumatic Stress Disorder:

The residual stress related consequences for an employee who has experienced sudden and dramatic negative incidents

Social Support:

The network of activities and relationships that satisfies an employee's perceived need to be cared for, esteemed, and valued.

Stress:

The general term applied to the pressures people feel in life.

Stressors:

Conditions that tend to cause stress.

Stress Performance Model: 

Shows the relationship between stress and job performance.

Stress Threshold:

Level of stressors that one can toleratebefore feelings of stress occur.

Trauma:

Severe stress that occurs following close involvement with an organizational crisis or dramatic employee abuse by the employer, Also known as posttraumatic stress disorder.

Type A People:

Individuals who are aggressive and competive, set high standards, and put themselves under constant time pressures.

Type B People:

Individuals who are relaxed and easygoing and accept situations readily.

Workplace Trauma:

The disintegration of employee self concepts and beliefs in their capabilities arising from factors or experiences at work.