result

Macatangay, Jonathan

	Dell Tech Connect: 03
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	ACD: 12
	AHT: 28.08
	Date: 25-JUN-2007

	Dell Tech Connect: 03
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	Date: 24-JUN-2007

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	Date: 22-JUN-2007

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	Date: 21-JUN-2007

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	Date: 20-JUN-2007

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	Date: 19-JUN-2007

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	Date: 18-JUN-2007

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	Date: 15-JUN-2007

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	Date: 14-JUN-2007

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	Date: 13-JUN-2007

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	Date: 12-JUN-2007

	Dell Tech Connect: 01
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	Date: 11-JUN-2007

	Dell Tech Connect: 02
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	Date: 08-JUN-2007

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	AHT: 21.22
	Date: 07-JUN-2007

	Dell Tech Connect: 02
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	Date: 06-JUN-2007

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	Date: 05-JUN-2007

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	Date: 02-JUN-2007

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	Date: 01-JUN-2007

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	Date: 31-MAY-2007

	Dell Tech Connect: 01
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	Date: 29-MAY-2007

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	Date: 28-MAY-2007

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	Date: 27-MAY-2007

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	Date: 26-MAY-2007

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	Date: 25-MAY-2007

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	Date: 24-MAY-2007

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	Date: 21-MAY-2007

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	ACD: 15
	AHT: 25.07
	Date: 20-MAY-2007

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	AHT: 26.34
	Date: 19-MAY-2007

	Dell Tech Connect: 04
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	ACD: 15
	AHT: 21.17
	Date: 18-MAY-2007

	Dell Tech Connect: 03
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	AHT: 11.02
	Date: 17-MAY-2007

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	ACD: 11
	AHT: 28.20
	Date: 14-MAY-2007

	Dell Tech Connect: 0
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	Date: 13-MAY-2007

	Dell Tech Connect: 03
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	AHT: 17.58
	Date: 12-MAY-2007

	Dell Tech Connect: 04
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	Date: 11-MAY-2007

	Dell Tech Connect: 04
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	Date: 10-MAY-2007

	Dell Tech Connect: 04
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	Dell Tech Connect: 05
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	Dell Tech Connect: 03
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	Dell Tech Connect: 04
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	Dell Tech Connect: 03
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	Dell Tech Connect: 05
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	Dell Tech Connect: 03
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	Date: 05-APR-2007

	Dell Tech Connect: 05
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	Date: 04-APR-2007

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	Date: 29-MAR-2007

	Dell Tech Connect: 04
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	Date: 17-MAR-2007

	Dell Tech Connect: 03
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	Date: 16-MAR-2007

	Dell Tech Connect: 04
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	Date: 15-MAR-2007

	Dell Tech Connect: 04
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	Date: 12-MAR-2007

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	Date: 11-MAR-2007

	Dell Tech Connect: 04
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	Date: 10-MAR-2007

	Dell Tech Connect: 02
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	Date: 09-MAR-2007

	Dell Tech Connect: 03
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	Softphone: 05
	ACD: 18
	AHT: 18.01
	Date: 05-MAR-2007

	Dell Tech Connect: 02
	1. Service Tag: J0NY081
	1. Session ID: 38590734
	2. Service Tag: HLJ0M51
	2. Session ID: 38608402
	Softphone: 02
	ACD: 09
	AHT: 20.26
	Date: 04-MAR-2007

	Dell Tech Connect: 03
	1. Service Tag: J5T89C1
	1. Session ID: 38348834
	2. Service Tag: 7L8CP91
	2. Session ID: 38389078
	3. Service Tag: 5JZ6L71
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	Softphone: 01
	ACD: 10
	AHT: 36.16
	Date: 03-MAR-2007

	Dell Tech Connect: 02
	1. Service Tag: BRHDB41
	1. Session ID: 38220989
	2. Service Tag: 7L8CP91
	2. Session ID: 38250266
	Softphone: 03
	ACD: 15
	AHT: 16.58
	Date: 02-MAR-2007

	Dell Tech Connect: 03
	1. Service Tag: 5JMP641
	1. Session ID: 37967185
	2. Service Tag: 3Q8PL91
	2. Session ID: 38009055
	3. Service Tag: 2B0FKC1
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	Softphone: 05
	ACD: 16
	AHT: 18.46
	Date: 01-MAR-2007

	Dell Tech Connect: 02
	1. Service Tag: CZVBF51
	1. Session ID: 37492878
	2. Service Tag: 1C2ZL81
	2. Session ID: 37518141
	Softphone: 00
	ACD: 08
	AHT: 42.02
	Date: 27-FEB-2007

	Dell Tech Connect: 0
	Softphone: 06
	ACD: 20
	AHT: 11.04
	Date: 26-FEB-2007

	Dell Tech Connect: 03
	1. Service Tag: HKPNBC1
	1. Session ID: 37084390
	2. Service Tag: JN0Q8B1
	2. Session ID: 37096306
	3. Service Tag: 8CTPCC1
	3. Session ID: 37146433
	Softphone: 04
	ACD: 13
	AHT: 24.02
	Date: 25-FEB-2007

	Dell Tech Connect: 02
	1. Service Tag: CVXDT21
	1. Session ID: 36228849
	2. Service Tag: HTZ1F41
	2. Session ID: 36260565
	Softphone: 01
	ACD: 12
	AHT: 23.43
	Date: 21-FEB-2007

	Dell Tech Connect: 02
	1. Service Tag: 44L7531
	1. Session ID: 35233290
	2. Service Tag: 91DKG21
	2. Session ID: 35172608
	Softphone: 05
	ACD: 16
	AHT: 21.13
	Date: 16-FEB-2007

	Dell Tech Connect: 03
	1. Service Tag: 3SV1H31
	1. Session ID: 35028269
	2. Service Tag: CWG4N81
	2. Session ID: 35010550
	3. Service Tag: 4L7NP71
	3. Session ID: 34988279
	Softphone: 04
	ACD: 14
	AHT: 18.37
	Date: 15-FEB-2007

	Dell Tech Connect: 05
	1. Service Tag: 25F1L81
	1. Session ID: 34753227
	2. Service Tag: 8PYN741
	2. Session ID: 34758689
	3. Service Tag: 5KCFBC1
	3. Session ID: 34769233
	4. Service Tag: 89S9K21
	4. Session ID: 34811069
	5. Service Tag: CBZMD81
	5. Session ID: 34824281
	Softphone: 03
	ACD: 13
	AHT: 25.58
	Date: 14-FEB-2007

	Dell Tech Connect: 01
	1. Service Tag: FPYT871
	1. Session ID: ERICA BAIL
	Softphone: 00
	ACD: 15
	AHT: 11.48
	Date: 13-FEB-2007

	Dell Tech Connect: 02
	1. Service Tag: 73W0D31
	1. Session ID: 34334781
	2. Service Tag: 9XRPGC1
	2. Session ID: 34366222
	Softphone: 02
	ACD: 14
	AHT: 16.17
	Date: 12-FEB-2007

	Dell Tech Connect: 03
	1. Service Tag: H9QQM31
	1. Session ID: 33893745
	2. Service Tag: 3B6CJ91
	2. Session ID: 33876332
	3. Service Tag: 6K579C1
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	Softphone: 05
	ACD: 22
	AHT: 16.35
	Date: 09-FEB-2007

	Dell Tech Connect: 04
	1. Service Tag: 44MZ5B1
	1. Session ID: 33615803
	2. Service Tag: 4DFNP31
	2. Session ID: 33625782
	3. Service Tag: 6DT0F51
	3. Session ID: 33638869
	4. Service Tag: 27WDCC1
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	Softphone: 03
	ACD: 14
	AHT: 25.19
	Date: 08-FEB-2007

	Dell Tech Connect: 03
	1. Service Tag: 1N3NGC1
	1. Session ID: 33399963
	2. Service Tag: 7TTMGC1
	2. Session ID: 33432226
	3. Service Tag: 9CWV7C1
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	Softphone: 03
	ACD: 12
	AHT: 21.44
	Date: 07-FEB-2007

	Dell Tech Connect: 0
	Softphone: 03
	ACD: 10
	AHT: 25.33
	Date: 06-FEB-2007

	Dell Tech Connect: 03
	1. Service Tag: DYZ8M91
	1. Session ID: 32991593
	2. Service Tag: JNMY141
	2. Session ID: 33035657
	3. Service Tag: 9K08X91
	3. Session ID: 33048008
	Softphone: 04
	ACD: 15
	AHT: 15.32
	Date: 05-FEB-2007

	Dell Tech Connect: 03
	1. Service Tag: D9R8551
	1. Session ID: 32530256
	2. Service Tag: D9KZ091
	2. Session ID: 32539168
	3. Service Tag: 3WMJ5B1
	3. Session ID: 32571620
	Softphone: 09
	ACD: 17
	AHT: 15.19
	Date: 03-FEB-2007

	Dell Tech Connect: 05
	1. Service Tag: C1RT9C1
	1. Session ID: 32429242
	2. Service Tag: C2H15C1
	2. Session ID: 32407226
	3. Service Tag: JXBNCC1
	3. Session ID: 32370394
	4. Service Tag: 8QC64C1
	4. Session ID: 32358057
	5. Service Tag: JQK1QB1
	5. Session ID: 32310840
	Softphone: 02
	ACD: 16
	AHT: 22.25
	Date: 02-FEB-2007

	Dell Tech Connect: 02
	1. Service Tag: 5535H51
	1. Session ID: 32211470
	2. Service Tag: CT5KCC1
	2. Session ID: 32176348
	Softphone: 02
	ACD: 09
	AHT: 27.01
	Date: 01-FEB-2007

	Dell Tech Connect: 03
	1. Service Tag: G9VX941
	1. Session ID: 31483867
	2. Service Tag: FKV18C1
	2. Session ID: 31504210
	3. Service Tag: 9SH83C1
	3. Session ID: 31558584
	Softphone: 05
	ACD: 14
	AHT: 29.17
	Date: 29-JAN-2007

	Dell Tech Connect: 05
	1. Service Tag: GHG1081
	1. Session ID: 30672506
	2. Service Tag: JCX76C1
	2. Session ID: 30701985
	3. Service Tag: 8XYWKB1
	3. Session ID: 30740096
	4. Service Tag: FJQGG21
	4. Session ID: 30759386
	5. Service Tag: D7B72C1
	5. Session ID: 30780781
	Softphone: 04
	ACD: 16
	AHT: 19.31
	Date: 25-JAN-2007

	Dell Tech Connect: 03
	1. Service Tag: 576S591
	1. Session ID: 30031641
	2. Service Tag: 7MQZ931
	2. Session ID: 30072895
	3. Service Tag: 93FMY41
	3. Session ID: 30127771
	Softphone: 03
	ACD: 12
	AHT: 36.01
	Date: 22-JAN-2007

	Dell Tech Connect: 02
	1. Service Tag: F4J6V31
	1. Session ID: 29930918
	2. Service Tag: 4SCQCC1
	2. Session ID: 29945430
	Softphone: 02
	ACD: 08
	AHT: 55.21
	Date: 21-JAN-2007

	Dell Tech Connect: 02
	1. Service Tag: DLZWW71
	1. Session ID: 29738088
	2. Service Tag: 3JXMY41
	2. Session ID: 29694577
	Softphone: 02
	ACD: 12
	AHT: 30.45
	Date: 20-JAN-2007

	Dell Tech Connect: 06
	1. Service Tag: 9MJCHB1
	1. Session ID: 29486903
	2. Service Tag: 70XD6C1
	2. Session ID: 29499765
	3. Service Tag: 3C54441
	3. Session ID: 29532787
	4. Service Tag: FSK9J91
	4. Session ID: 29545658
	5. Service Tag: 4HTTMB1
	5. Session ID: 29550634
	6. Service Tag: CRDMCC1
	6. Session ID: 29567570
	Softphone: 02
	ACD: 13
	AHT: 27.47
	Date: 19-JAN-2007

	Dell Tech Connect: 04
	1. Service Tag: CKK36C1
	1. Session ID: 29356633
	2. Service Tag: 9KZ4851
	2. Session ID: 29354563
	3. Service Tag: 5DDVQ51
	3. Session ID: 29270016
	4. Service Tag: 3C8RS81
	4. Session ID: 29247301
	Softphone: 03
	ACD: 15
	AHT: 19.51
	Date: 18-JAN-2007

	Dell Tech Connect: 05
	1. Service Tag: 95Q4QB1
	1. Session ID: 28681612
	2. Service Tag: H895B11
	2. Session ID: 28649873
	3. Service Tag: DW4YH71
	3. Session ID: 28621033
	4. Service Tag: 5YLJBB1
	4. Session ID: 28608657
	5. Service Tag: 718TLB1
	5. Session ID: 28673549
	Softphone: 05
	ACD: 19
	AHT: 18.47
	Date: 15-JAN-2007

	Dell Tech Connect: 07
	1. Service Tag: 8C3L2C1
	1. Session ID: 28401169
	2. Service Tag: JFNQV21
	2. Session ID: 28420563
	3. Service Tag: 84PPQB1
	3. Session ID: 28437549
	4. Service Tag: 7LRRT41
	4. Session ID: 28454345
	5. Service Tag: 48QQBC1
	5. Session ID: 28469865
	6. Service Tag: DNB9N81
	6. Session ID: 28483809
	7. Service Tag: GVJDX91
	7. Session ID: 28485864
	Softphone: 04
	ACD: 18
	AHT: 22.46
	Date: 14-JAN-2007

	Dell Tech Connect: 06
	1. Service Tag: D9NSW91
	1. Session ID: 28218794
	2. Service Tag: 5LYTKB1
	2. Session ID: 28230688
	3. Service Tag: 3X6C3C1
	3. Session ID: 28284720
	4. Service Tag: 63LYGB1
	4. Session ID: 28288480
	5. Service Tag: GG7HC61
	5. Session ID: 28304879
	6. Service Tag: 49J0Y81
	6. Session ID: 28319765
	Softphone: 05
	ACD: 13
	AHT: 29.30
	Date: 13-JAN-2007

	Dell Tech Connect: 07
	1. Service Tag: 5GRVV81
	1. Session ID: 28020404
	2. Service Tag: 48BHB31
	2. Session ID: 28047308
	3. Service Tag: 6VLFQB1
	3. Session ID: 28051320
	4. Service Tag: 8C3P5B1
	4. Session ID: 28083293
	5. Service Tag: CPRBWB1
	5. Session ID: 28098423
	6. Service Tag: 9LJQ151
	6. Session ID: 28117331
	7. Service Tag: 7NH6341
	7. Session ID: 28123301
	Softphone: 02
	ACD: 18
	AHT: 20.20
	Date: 12-JAN-2007

	Dell Tech Connect: 05
	1. Service Tag: 42FDC91
	1. Session ID: 27889679
	2. Service Tag: 6GMGRB1
	2. Session ID: 27863860
	3. Service Tag: G0PV9C1
	3. Session ID: 27838338
	4. Service Tag: JLGQR21
	4. Session ID: 27798190
	5. Service Tag: CZY0NB1
	5. Session ID: 27914237
	Softphone: 05
	ACD: 19
	AHT: 20.32
	Date: 11-JAN-2007

	Dell Tech Connect: 02
	1. Service Tag: JPLR591
	1. Session ID: 27272505
	2. Service Tag: 7CW4411
	2. Session ID: 27245710
	3. Service Tag: F5QKBC1
	3. Session ID: 27242163
	Softphone: 02
	ACD: 10
	AHT: 33.50
	Date: 08-JAN-2007

	Dell Tech Connect: 06
	1. Service Tag: GWLC2C1
	1. Session ID: 27103645
	2. Service Tag: JLNWF51
	2. Session ID: 27100450
	3. Service Tag: 7BL9TB1
	3. Session ID: 27093966
	4. Service Tag: BV9DL31
	4. Session ID: 27085232
	5. Service Tag: C1CX6C1
	5. Session ID: 27077534
	6. Service Tag: GNRVQ21
	6. Session ID: 27013968
	Softphone: 04
	ACD: 17
	AHT: 17.45
	Date: 07-JAN-2007

	Dell Tech Connect: 06
	1. Service Tag: 5S29RB1
	1. Session ID: 26830342
	2. Service Tag: BP4BF21
	2. Session ID: 26845271
	3. Service Tag: 202VD51
	3. Session ID: 26868831
	4. Service Tag: 4J7B4C1
	4. Session ID: 26896662
	5. Service Tag: 479ZL21
	5. Session ID: 26909606
	6. Service Tag: 6YHSGB1
	6. Session ID: 26919314
	Softphone: 03
	ACD: 13
	AHT: 32.54
	Date: 06-JAN-2007

	Dell Tech Connect: 08
	1. Service Tag: 78VH5B1
	1. Session ID: 26611399
	2. Service Tag: CG7CY91
	2. Session ID: 26618516
	3. Service Tag: CTBHM81
	3. Session ID: 26631332
	4. Service Tag: 3L8XZ91
	4. Session ID: 26647716
	5. Service Tag: 5KSQD41
	5. Session ID: 26653040
	6. Service Tag: 9177Y01
	6. Session ID: 26691190
	7. Service Tag: 5XZZ7C1
	7. Session ID: 26708882
	8. Service Tag: 4P6PV71
	8. Session ID: 26728301
	Softphone: 00
	ACD: 20
	AHT: 16.25
	Date: 05-JAN-2007

	Dell Tech Connect: 05
	1. Service Tag: J2L19C1
	1. Session ID: 26416406
	2. Service Tag: BPDXG81
	2. Session ID: 26429810
	3. Service Tag: CRDKPB1
	3. Session ID: 26476215
	4. Service Tag: 3Y0WK91
	4. Session ID: 26484157
	5. Service Tag: B3VFD21
	5. Session ID: 26503460
	Softphone: 00
	ACD: 11
	AHT: 35.34
	Date: 04-JAN-2007

	Dell Tech Connect: 04
	1. Service Tag: 2SXMJ71
	1. Session ID: 25882329
	2. Service Tag: F7RDMB1
	2. Session ID: 25928242
	3. Service Tag: 5HM0K71
	3. Session ID: 25932581
	4. Service Tag: 7SG8051
	4. Session ID: 25938545
	Softphone: 01
	ACD: 09
	AHT: 35.40
	Date: 01-JAN-2007

	Dell Tech Connect: 03
	1. Service Tag: 1HCFPB1
	1. Session ID: 25720948
	2. Service Tag: 3Y37R91
	2. Session ID: 25763033
	3. Service Tag: 4J43D21
	3. Session ID: 25796313
	Softphone: 01
	ACD: 13
	AHT: 31.15
	Date: 31-DEC-2006

	Dell Tech Connect: 0
	Softphone: 02
	ACD: 12
	AHT: 24.29
	Date: 30-DEC-2006

	Dell Tech Connect: 02
	1. Service Tag: 78J78C1
	1. Session ID: 25358090
	2. Service Tag: 8NDYG41
	2. Session ID: 25384618
	Softphone: 00
	ACD: 09
	AHT: 36.30
	Date: 29-DEC-2006

	Dell Tech Connect: 04
	1. Service Tag: BGT06C1
	1. Session ID: 25065997
	2. Service Tag: DVC0S71
	2. Session ID: 25110703
	3. Service Tag: 42W64C1
	3. Session ID: 25166949
	4. Service Tag: 954G521
	4. Session ID: 25195844
	Softphone: 05
	ACD: 21
	AHT: 18.06
	Date: 28-DEC-2006

	Dell Tech Connect: 01
	1. Service Tag: 1NTKL91
	1. Session ID: 24672241
	Softphone: 00
	ACD: 13
	AHT: 20.02
	Date: 25-DEC-2006

	Dell Tech Connect: 02
	1. Service Tag: 754F341
	1. Session ID: 24380552
	2. Service Tag: 7GDRL71
	2. Session ID: 24421575
	Softphone: 05
	ACD: 15
	AHT: 21.07
	Date: 23-DEC-2006

	Dell Tech Connect: 03
	1. Service Tag: C6MKK51
	1. Session ID: 24245678
	2. Service Tag: JBY3V91
	2. Session ID: 24219640
	3. Service Tag: 19R4L91
	3. Session ID: 24162860
	Softphone: 00
	ACD: 11
	AHT: 27.35
	Date: 22-DEC-2006

	Dell Tech Connect: 03
	1. Service Tag: 11TLB41
	1. Session ID: 23952495
	2. Service Tag: 2ZZKWB1
	2. Session ID: 24013202
	3. Service Tag: 9T3Z2B1
	3. Session ID: 24048263
	Softphone: 00
	ACD: 06
	AHT: 66.54
	Date: 21-DEC-2006

	Dell Tech Connect: 04
	1. Service Tag: 4FVTK91
	1. Session ID: 23751178
	2. Service Tag: B1ZKRB1
	2. Session ID: 23782791
	3. Service Tag: 7ZCYK51
	3. Session ID: 23799033
	4. Service Tag: G1N8Z81
	4. Session ID: 23834628
	Softphone: 00
	ACD: 09
	AHT: 41.52
	Date: 20-DEC-2006

	Dell Tech Connect: 04
	1. Service Tag: DDPGT61
	1. Session ID: 23585354
	2. Service Tag: 1TK3TB1
	2. Session ID: 23536198
	3. Service Tag: BCJF251
	3. Session ID: 23558663
	4. Service Tag: DRG14C1
	4. Session ID: 23585354
	Softphone: 00
	ACD: 16
	AHT: 21.00
	Date: 19-DEC-2006

	Dell Tech Connect: 02
	1. Service Tag: 6488YB1
	1. Session ID: 23038785
	2. Service Tag: FCYYP31
	2. Session ID: 23074691
	Softphone: 00
	ACD: 08
	AHT: 43.58
	Date: 16-DEC-2006

	Dell Tech Connect: 03
	1. Service Tag: 1QNX091
	1. Session ID: 22872477
	2. Service Tag: FM35W31
	2. Session ID: 22907145
	3. Service Tag: JCB1Z71
	3. Session ID: **********
	Softphone: 01
	ACD: 12
	AHT: 24.47
	Date: 15-DEC-2006

	Dell Tech Connect: 02
	1. Service Tag: 2JQ50B1
	1. Session ID: 22702401
	2. Service Tag: FZ1S331
	2. Session ID: 22687687
	Softphone: 00
	ACD: 14
	AHT: 21.39
	Date: 14-DEC-2006

	Dell Tech Connect: 0
	Softphone: 00
	ACD: 16
	AHT: 19.05
	Date: 13-DEC-2006

	Dell Tech Connect: 01
	1. Service Tag: 98LD051
	1. Session ID: 22336997
	Softphone: 00
	ACD: 18
	AHT: 13.06
	Date: 12-DEC-2006

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