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Dimaano, Eric
 | Dell Tech Connect: 03 | | 1. Service Tag: DTXXY71 | | 1. Session ID: 27815261 | | 2. Service Tag: 8HP64B1 | | 2. Session ID: 27867072 | | 3. Service Tag: FCN6PB1 | | 3. Session ID: 27831640 | | Softphone: 00 | | ACD: 17 | | AHT: 17.25 | | Date: 11-DEC-2006 |
| Dell Tech Connect: 04 | | 1. Service Tag: 5SNWG51 | | 1. Session ID: 27199224 | | 2. Service Tag: 1JKL8C1 | | 2. Session ID: 27215368 | | 3. Service Tag: F8D0631 | | 3. Session ID: 27283535 | | 4. Service Tag: G85N211 | | 4. Session ID: 27267592 | | Softphone: 00 | | ACD: 11 | | AHT: 31.52 | | Date: 08-DEC-2006 |
| Dell Tech Connect: 05 | | 1. Service Tag: 1R4X9C1 | | 1. Session ID: 27105294 | | 2. Service Tag: CR77BC1 | | 2. Session ID: 27056544 | | 3. Service Tag: H3MXVB1 | | 3. Session ID: 27053007 | | 4. Service Tag: BSCP581 | | 4. Session ID: 27025993 | | 5. Service Tag: 49VYJ91 | | 5. Session ID: 27010252 | | Softphone: 00 | | ACD: 19 | | AHT: 21.33 | | Date: 07-DEC-2006 |
| Dell Tech Connect: 05 | | 1. Service Tag: 20QDTB1 | | 1. Session ID: 26914586 | | 2. Service Tag: JQRHT41 | | 2. Session ID: 26901792 | | 3. Service Tag: 10LV911 | | 3. Session ID: 26876515 | | 4. Service Tag: D1X17C1 | | 4. Session ID: 26867264 | | 5. Service Tag: GV8PK71 | | 5. Session ID: 26837720 | | Softphone: 03 | | ACD: 19 | | AHT: 17.03 | | Date: 06-JAN-2006 |
| Dell Tech Connect: 06 | | 1. Service Tag: 7RS4L51 | | 1. Session ID: 26611482 | | 2. Service Tag: 8MR28C1 | | 2. Session ID: 26620244 | | 3. Service Tag: B2KHD61 | | 3. Session ID: 26664037 | | 4. Service Tag: 8GNMR91 | | 4. Session ID: 26716354 | | 5. Service Tag: 554M5B1 | | 5. Session ID: 26704485 | | 6. Service Tag: | | 6. Session ID: 26725866 | | Softphone: 00 | | ACD: 10 | | AHT: 44.43 | | Date: 05-DEC-2006 |
| Dell Tech Connect: 06 | | 1. Service Tag: CDZV9C1 | | 1. Session ID: 26507874 | | 2. Service Tag: 5V93M51 | | 2. Session ID: 26492601 | | 3. Service Tag: J7VXXB1 | | 3. Session ID: 26491595 | | 4. Service Tag: HC9CT91 | | 4. Session ID: 26440730 | | 5. Service Tag: 17NH421 | | 5. Session ID: 26424550 | | 6. Service Tag: D6NR1C1 | | 6. Session ID: 26405363 | | Softphone: 03 | | ACD: 16 | | AHT: 22.00 | | Date: 04-DEC-2006 |
| Dell Tech Connect: 04 | | 1. Service Tag: B0298C1 | | 1. Session ID: 25882341 | | 2. Service Tag: 6FJRBB1 | | 2. Session ID: 25885073 | | 3. Service Tag: CS3PY01 | | 3. Session ID: 25893836 | | 4. Service Tag: 4R3P361 | | 4. Session ID: 25934018 | | Softphone: 03 | | ACD: 09 | | AHT: 35.85 | | Date: 01-JAN-2007 |
| Dell Tech Connect: 03 | | 1. Service Tag: 1PWS151 | | 1. Session ID: 25725668 | | 2. Service Tag: F2118C1 | | 2. Session ID: 25789424 | | 3. Service Tag: 9H9PZ01 | | 3. Session ID: 25796635 | | Softphone: 03 | | ACD: 09 | | AHT: 43.40 | | Date: 31-DEC-2006 |
| Dell Tech Connect: 03 | | 1. Service Tag: BMB47C1 | | 1. Session ID: 25628759 | | 2. Service Tag: 4WTGRB1 | | 2. Session ID: 25615291 | | 3. Service Tag: 2Y8P8B1 | | 3. Session ID: 25560671 | | Softphone: 00 | | ACD: 11 | | AHT: 31.36 | | Date: 30-DEC-2006 |
| Dell Tech Connect: 04 | | 1. Service Tag: 87WQ931 | | 1. Session ID: 25430539 | | 2. Service Tag: 5LFH391 | | 2. Session ID: 25417366 | | 3. Service Tag: 18808C1 | | 3. Session ID: 25405383 | | 4. Service Tag: 7JD5L51 | | 4. Session ID: 25328145 | | Softphone: 03 | | ACD: 14 | | AHT: 24.49 | | Date: 29-DEC-2006 |
| Dell Tech Connect: 07 | | 1. Service Tag: FBSKK91 | | 1. Session ID: 25076948 | | 2. Service Tag: 337S171 | | 2. Session ID: 25089864 | | 3. Service Tag: CPWN391 | | 3. Session ID: 25119844 | | 4. Service Tag: 1Q0RM81 | | 4. Session ID: 25168052 | | 5. Service Tag: GTSH6C1 | | 5. Session ID: 25176068 | | 6. Service Tag: 4C1PQB1 | | 6. Session ID: 25191938 | | 7. Service Tag: GJLRJ91 | | 7. Session ID: 25197375 | | Softphone: 03 | | ACD: 16 | | AHT: 24.02 | | Date: 28-DEC-2006 |
| Dell Tech Connect: 05 |
| 1. Service Tag: 3PQL2C1 |
| 1. Session ID: 24672285 |
| 2. Service Tag: 25K27C1 |
| 2. Session ID: 24667150 |
| 3. Service Tag: 5BJ38C1 |
| 3. Session ID: 24653974 |
| 4. Service Tag: HQPK291 |
| 4. Session ID: 24632668 |
| 5. Service Tag: 5FGYN91 |
| 5. Session ID: 24627929 |
| Softphone: 02 |
| ACD: 13 |
| AHT: 18.41 |
| Date: 25-DEC-2006 |
| Dell Tech Connect: 01 |
| 1. Service Tag: B6VYS61 |
| 1. Session ID: 24182685 |
| Softphone: 02 |
| ACD: 21 |
| AHT: 17.06 |
| Date: 22-DEC-2006 |
| Dell Tech Connect: 04 |
| 1. Service Tag: HQ5BJ91 |
| 1. Session ID: 23962850 |
| 2. Service Tag: 58PDCB1 |
| 2. Session ID: 23980842 |
| 3. Service Tag: HGSW351 |
| 3. Session ID: 24026779 |
| 4. Service Tag: DGWK391 |
| 4. Session ID: 24045561 |
| Softphone: 00 |
| ACD: 19 |
| AHT: 16.58 |
| Date: 20-DEC-2006 |
| Dell Tech Connect: 01 |
| 1. Service Tag: 4P1BF61 |
| 1. Session ID: 23753011 |
| Softphone: 00 |
| ACD: 15 |
| AHT: 21.02 |
| Date: 20-DEC-2006 |
| Dell Tech Connect: 03 |
| 1. Service Tag: 170PB51 |
| 1. Session ID: 23546280 |
| 2. Service Tag: GGP77C1 |
| 2. Session ID: 23586097 |
| 3. Service Tag: 90PC5C1 |
| 3. Session ID: 23617840 |
| Softphone: 00 |
| ACD: 19 |
| AHT: 19.00 |
| Date: 19-DEC-2006 |
| Dell Tech Connect: 03 |
| 1. Service Tag: B1X5QB1 |
| 1. Session ID: 22927333 |
| 2. Service Tag: 8STW191 |
| 2. Session ID: 22905842 |
| 3. Service Tag: 5WF15C1 |
| 3. Session ID: 22872754 |
| Softphone: 00 |
| ACD: 23 |
| AHT: 13.33 |
| Date: 15-dec-2006 |
| Dell Tech Connect: 03 |
| 1. Service Tag: 4310P31 |
| 1. Session ID: 22736902 |
| 2. Service Tag: J6JYK61 |
| 2. Session ID: 22746835 |
| 3. Service Tag: 74BH691 |
| 3. Session ID: 22761458 |
| Softphone: 00 |
| ACD: 08 |
| AHT: 35.55 |
| Date: 14-DEC-2006 |
| Dell Tech Connect: 03 |
| 1. Service Tag: DX8R821 |
| 1. Session ID: 22478001 |
| 2. Service Tag: BXV6PB1 |
| 2. Session ID: 22494099 |
| 3. Service Tag: CBNR811 |
| 3. Session ID: 22520158 |
| Softphone: 00 |
| ACD: 15 |
| AHT: 25.43 |
| Date: 13-DEC-2006 |
| Dell Tech Connect: 02 |
| 1. Service Tag: 4QWFP61 |
| 1. Session ID: 22352234 |
| 2. Service Tag: D3R5P31 |
| 2. Session ID: 22313087 |
| Softphone: 00 |
| ACD: 09 |
| AHT: 30.19 |
| Date: 12-DEC-2006 |
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