—Refunds - You have 24 hours to cancel an order and get your full refund if you change your mind.

—Any harassment or threats via e-mail will terminate you in any matrix line. You'll be refunded after the 24 week time frame.

—After you have cycled the matrix and received your product you will get a 2 week guarantee by Matrixsale.com, above the manufactures warranty. This to guarantee delivery of your item in good shape and properly working condition.

—Non U.S buyers will automatically receive cash equivalent due to the reason of U.S. formats such as (NTSC/PAL). This policy excludes Canada.

—If an item such as "Playstation 2" is cycled and it has not come out yet you will automatically receive a cash equivalent.

—Privacy Policy - Matrixplugin.com maintains a strict privacy policy with all of our clients and for security purposes, we do not disclose the identities of these individuals, or the names of their web sites.