Useful Links
Guardian money website - lots of useful articles
http://money.guardian.co.uk/howtocomplain/story/0,11609,644813,00.html
http://money.guardian.co.uk/howtocomplain/story/0,11609,643410,00.html
Office of fair trading www.oft.gov.uk
Office of fair trading garages http://www.oft.gov.uk/Consumer/Your+Rights+When+Shopping/cars+servicing+things+wrong.htm
Trading standards http://www.tradingstandards.gov.uk/
How to Complain website http://www.howtocomplain.co.uk/
specific information on complaining about garages,
with some good links to other sources of information
http://www.howtocomplain.co.uk/cgi-php/complain1.php3?MajorID=5&MinorID=6&ID=3001
BBC Watchdog site http://www.bbc.co.uk/watchdog/guides_to/buyingacar/
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