Norton Internet Security 2004 Professional
Norton Internet Security 2004 Professional protects computers from online threats.
It does this by eliminating viruses automatically, blocking hackers,
safeguarding your personal information, fighting spam, increasing online productivity,
recovering lost or damaged files, and thoroughly deleting
confidential data which is no longer needed. Norton Internet Security 2004
Professional benefits users by saving them from having the problems associated
with compromised computers. There is tremendous cost savings by purchasing
Norton Internet Security 2004 Professional compared to the cost of business
and/or information lost due to a virus or hacker. While Norton
Internet Security 2004 Professional will not necessarily make you more
innovative or competitive, it will keep you from being less competitive by
aiding you in keeping your computer or network functional when a virus or
hacker may otherwise take your system down. Norton Internet Security 2004
Professional will increase productivity by allowing the administrator to set
up different internet access privileges for each user and blocking access
to distracting web sites. The manufacturer of Norton Internet Security
2004 Professional is Symantec Corporation. Norton Internet Security
2004 Professional can be purchased at most online software retail sites as
well as most computer stores that sell software.
Norton Internet Security 2004 Professional technical specifications
CPU requirements 300 Mhz
Ram requirements 128 MB
Disk requirements 200 MB
Cache requirements Not given, several sites give information about clearing web browser cache before installation to avoid know installation errors.
Is it a memory resident program- Yes, some of its features, such as virus- scan are.
Display requirements There are some known compatibility issues with systems that cannot go above 600 X 800 with 256 colors.
Is a mouse or other pointing device supported Yes, a mouse is supported
Are printers supported Yes, printers are supported
What other devices are supported Scanners, Routers, CD-Roms, most standard hardware is supported
Norton Internet Security 2004 Professional compatibility and flexibility concerns
Works on windows XP home edition, XP pro, windows 98, windows ME, and windows 2000 professional.
Does not work on Apple Mac OS platforms, Unix, or Linux platforms
Is it network compatible? Yes
Is compatible with most file formats
Setup, installation, configuration, and customization concerns
Is a technical person needed? No
Whats involved? Simply put the CD in the CD-Rom and follow the instructions
How long does it take? Between 30 and 45 minutes per computer
How is help provided? Through user manual, on-line, help wizard, and telephone
What impact does it have on system files? It does edit the system registry and INI files
What impact does it have on other programs? It limits programs that use the internet to communicate. Also slows many programs down.
Uninstall The uninstall takes awhile to complete due to the fact the computer often has to be rebooted several times.
Implementation, training, and integrations into operations
Training material included in reference manual No, but user manual effectively explains how to use the basics of the program
Computer based tutorial included, including CD-Rom training A built in help wizard is available but not very useful
Any on-line tutorial I was able to find tutorials at the Symantec site on how to perform certain actions, but no tutorials on the program as a whole
Training workshops No, several found for Symantec Norton Ghost program but not for Norton Internet Security 2004 Professional
Documentation
How many pages 258
Hows the Index Reasonably efficient
Is there a glossary Yes
Is there a quick reference guide- No
Is there a trouble shooting section Yes
Is there any online documentation Yes
Is there a template for the keyboard included No
User interface and user friendliness
Command line driven No
Menu Driven Yes
Pull down menus used No
Point and click mouse Yes
The program has buttons and left clicking mouse functions, but not toolbars and icons in the traditional sense
GUI Normal mouse functions where you select commands from menus
There are not any special features such as voice recognition
Security, back-up, and recovery concerns
Password Security Password security can be set at the program level but the program does not require it.
Is a back-up procedure included A backup procedure is included in the sense a backup disk can be created
Can back-up be set to automatic No
Recovery features In the case of data loss, the program does have limited recovery features. In the case of a loss of power, the program can easily recover
upon reboot
Encryption of files Yes, information sent by the web-browser is encrypted
Warranty including support and servicing information
Money back guarantee 60 days for software and 30 days for licenses. License refunds are only under a few rare conditions
Extended support policy Limited times during weekdays, very expensive at $29.95 per incident
Third party support Several web-sites exist with support information for the product
800 number support No, Only fee- based telephone support
Upgrading concerns You get free product upgrades for one year
Add-in/add-on products to enhance capabilities The program automatically updates and upgrades itself on computers with web-access
All cost including cost of supplies $50 to $75 for product although Symantec sells it for about $99 at its site. Annual renewals for virus definitions are
$19.95.
Did you try the product- Yes, I have it and am pleased with it. It does hog a lot of resources though
How do others feel about it? ZDNet feels it is the best all in one security suite on the market. They say on the positive side the spam filter is
outstanding and on the negative side is the fact one must pay for annual subscription updates. PC Magazine says Norton Internet Security 2004 is the best
program in its category. They say it beats its competitors on every level and it is the one people should buy.
Summary and general recommendations
I have the product and I am very happy with it. It is very easy to use and install. Configuration is step-by-step and also very easy to complete. I have also
used McAfee and it is not nearly as powerful and user-friendly as Norton. I would recommend this product to any person who is looking for a software
program to protect their computer. For the quality and level of protection you get, the price is very reasonable. This is a great product.
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