Depending upon your preference, we can provide you hourly service on-call or you may want to consider a monthly service plan, as described below.
Monthly Service Plans
Basic Plan – $50/month
- Unlimited email answer service
- Response guaranteed within 24 hours
- Software, hardware, or internet usage questions
- One hour per month on-site service
- For consulting or for issues which cannot be resolved via email
- With any issue not resolvable within an hour, you will be provided a free guaranteed estimate on the amount of additional time required
- Replacement hardware billed separately (prepayment may be required)
- Preventative maintenance checkups on up to 3 computers
- Virus and spyware scans (Antivirus software not provided)
- Hard drive cleanup and defragmentation
- Internal hardware component cleaning
- Computers must be available concurrently
Expanded Plan – $100/month
- Everything included in the Basic Plan, plus:
- Total of 4 hours per month on-site service
- Preventative maintenance checkups on up to 6 computers