The nifty thing about the previously mentioned estimate is that it’s guaranteed. If we tell you that it’s going to take two hours to show you what you want to know about Microsoft Word, then you pay for two hours, even if we end spending more time at it. An hour of technical assistance is $25.00, and that’s the minimum fee – after that initial hour, then we bill in quarter-hour increments.

Now, it’s possible that in some circumstances, we’ll need to come look at your computer to tell you exactly what’s going on with it. In that case, you’re going to owe us for an hour’s worth of work, what with the drive there, but if we can fix it in less than an hour spent at your place, you won’t have any additional charge.

You’re probably thinking that you have some questions that you’re pretty sure could be answered in notably less than an hour, right? If so, then it’s still worth emailing or calling us, because we’re here to serve you. That means that we’re willing to work with your specific circumstances.

Contact us now! You paid money for your technology. Don’t waste it.