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Review of Online Stores

On this page, you will find reviews of the online stores for buying action-figures. Stores to be reviewed in the coming weeks include What's Hot Now, Star Wars Fan Club, and more.

Rating System: Excellent - Very Good - Good - Below Average - Poor

BigE (Big Entertainment)
Selection: Good, backorders allowed 30 days or more to be fulfilled, a lot of items for pre-order
Price: Good, clearance sales are very good
Shipping Cost: Very Good, free shipping available quite often
Shipping: Excellent, items shipped by UPS, big box with bubble wrap and lots of peanuts
Credit Cards Accepted: Visa, MasterCard, Discover, American Express
E-mail Correspondence: Good, need better correspondence for backorders
Time: Good, in stock items delivered in less than two weeks, backorders ?
Comments: Recommended if you are a mint-on-card collector
Overall rating: Very Good

eToys
Selection: Excellent, can put items on your wish list (you will be contacted when they are back in stock)
Price: Very Good, McFarlane items a little more expensive
Shipping Cost: Very Good, $3.00 plus $0.95 per item (one item $3.95, two items $4.90, etc.)
Shipping: Below Average, items shipped by USPS Priority Mail, sturdy box but no packing materials
Credit Cards Accepted: Visa, MasterCard (No Discover or American Express)
E-mail Correspondence: Very Good
Time: Very Good, in stock items delivered in about 10 days
Comments: Not recommended if you are a mint-on-card collector, huge label stickers that do peel-off pretty easily, do not believe any promises made about coupons (if the coupon code does not work, just forget about it)
Overall rating: Good

Kay-Bee Toys Online (KBKids)
Selection: Good, limited quantity, backorders allowed 15 days to be fulfilled then the order is canceled, some items are for pre-order
Price: Very Good, online price guarantee limited to top five Web sites
Shipping Cost: Good, $3.00 plus $0.95 per item (ex. one item costs $3.95, two items cost $4.90, etc.) Free shipping for purchases over $30
Shipping: Poor to Good, items shipped by UPS, inconsistent packing (peanuts, bubble wrap, packing paper), boxes too small for items
Credit Cards Accepted: Visa, MasterCard, Discover, American Express
E-mail Correspondence: Very Good
Time: Very Good, one to two weeks delivery time
Comments: Not recommended if you are a mint-on-card collector. Huge label stickers on bubbles that luckily come easily off. Cards have a tendency to be bent. One UPS package looked like it had been kicked-in; of course, this package only had packing paper to protect the contents which were bent horribly.
Overall rating: Good

Toys-R-Us
Selection: Very Good, items still appear in their stores before they are online
Price: Excellent, McFarlane items as cheap as it gets on the Internet, 20% off action-figure sales are incredible
Shipping Cost: Good, $3.00 plus $1.25 per item (one item $4.25, two items $5.50, etc.) Free shipping until December 1st
Shipping: Good, items shipped by UPS, sturdy box with cushion packs
Credit Cards Accepted: Visa, MasterCard, Discover, American Express
E-mail Correspondence: Very Good
Time: Excellent, in stock items delivered in less than a week
Comments: Not recommended if you are a mint-on-card collector but not bad, huge label stickers that do peel-off pretty easily
Overall rating: Very Good