My Compliments page

Here are a few "thank you" letters for this site.... Enjoy!

We are currently looking for a bedroom suite for my son and a new dining
room table. I had looked at Rooms To Go and had just about decided to
buy. I then remembered something about problems with their interest free
financing and decided to go online to see what I could find out about
their reputation and quality.  Thanks to all who have taken the time to
share their frustations and horror stories. You have saved us well over
$3000.00 and cost Rooms To Go the sale. (That might give some of you a
little satisifaction.) I'll never go back....

Thank you for this website. I live on the southside of Atlanta and have been
to the RTG stores in the Southlake area. My husband and I had considered them
because of the no payment until whenever offer they always have. Thank you
for preventing a huge mistake. I hope many others stop shopping with them,
even in the show room, many items looked very cheaply made.

Thanks again & keep up the good work.
 

oh how i love your website...

the only thing is i wish people would use the advice....i went to rooms
to go in the first of march, to pick out a living room set..i went, the
salesperson was very nice. i told him that i live upstairs in a apt. and
was worried about the furniture not fitting up the stairs...he said no
problem, we have experience drivers..i said ok. well they told me they
could not deliver it until april due to the fact they backed up, i said
no problem..they were to deliver april 11. they came. one of the guys
seem to be very upset of where i live, fussing about trying to get the
furniture upstairs...i told him i discussed this matter with the
salesperson and he told me not to worry, because they had experience
drivers...he said they will tell you anything. they finally got my
furniture upstairs..after putting a hole in my door where they drop the
couch into it...the ripe my couch ( it was leather)....then i notice the
love seat had a ripe...ugh... and my furniture looked dirty..they left
saying oh, they will have to replace it...ugh...i called room to go. and
told them about the furniture and my door...they said they would call me
and send a tech out..well i called back on april 27 to remind them
..they send a tech march 2...i took a day off to seat there all
day...finally the tech showed up. and walk in for less then
10min..telling me that they are just gonna have to replace it, he did
not clean my leather like he was supposed to..wasted day...he said they
will call you...i waited for them to call since i was gonna be on
vacation i was in a big hurry..well i called them, june 12....they
didnt  have the order yet, but she would place it now..i told her i
would be going out of town..why dont they deliver my furinture in
august..to give them plenty of time to get there ducks in a row...well
the called me two weeks in a row..telling me my furniture was coming and
to be there....well july 31, day before my furniture was to come, they
called and told my couch was on back order...i was furious..i called
them fussing..and the women hung up on me..( i never cuss them)..aug 1
the day of my furniture...the deliver guy told me that the love seat on
his truck was used (the only person that was honest)..and he wouldnt
accpt it..so i didnt ...thank god..i called them telling them that i
thought the the loveseat looked used..she put me on hold and came
back..and said your living room set has been discontinued...and would
you like 10% off or would you like to go and reselect new furniture...i
said i guess you will be seeing me then...i went asap to pick it out. i
had to wait another month to get my furniture... and plus the color i
chosen in the showroom, was not the color i chosed..ugh....i was fed up.
i did not call them to tell them, the color was ok..i just didnt  want
to deal with them NO MORE..... the days after the first visit. they were
on wral channel 5..for poor customer service..i also contacted them in
july to tell them they need to rerun that part..and tell people they
still havent change....she email me back a told me she was sending all
complaints to the  head man..she said they were so many.....so why do
people continue to go back. but one of the drivers for them told me you
wouldnt belive how many people continue to go back...thats when people
should not complain, they are setting themselves up...

My husband and I have been working on out house since November 1999 
and are almost finished.  We sold all of our old furniture, for 
it would have just gotten in the way.  We are about to purchase 
an ENTIRE living room and dining room set and had picked it out 
at RTG a few months ago.  Thank you for this sight!  You have saved 
me a great deal of frustration.  We have decided to purchase from 
Ethan Allen and Havertys.  Too bad RTG, I am willing to pay more 
than twice what I would have, but am assured quality and service. 
 Surely, I would have obtained an attorney if I made a purchase 
from you and could have cost me more.  Thank you consumers, your 
efforts have not gone in vain.  Please print this so RTG knows it 
has effected yet another potential customer.

Thank you for such wonderful page.  I notice there are a lot of
people complaining about RTG.  Can we not get together? Write letters?
 Is there anything we can do?  Seems to me RTG is taking advantage
of people.  Are there any laws that protects us?

Just let me know if you need my signature, name, support to do anything!

Thanks for the horror story, my wife and I were planning to go shop for 
furniture but we will not give them our business.
CS