MENTAL HEALTH MOMENT

MENTAL HEALTH MOMENT November 3, 2000 * * *VOTE* * * TUESDAY, November 7, 2000 Take a friend with you

"Education is when you read the fine print. Experience is what you get if you don't." Pete Seeger ******************************************************** For those of you in the Wyoming area, the following is a website with state highway information. It also has links to real-time camera shots of the I-80 summit between Laramie and Cheyenne as well as I-25 near Cheyenne and Walcott Junction near Rawlins. For those of you in the rest of the country, take a look at our snowy highways. If you have a similar link near you, send it to me via email and we can share it. http://wydotweb.state.wy.us Click on the highway information link; then click on the web cameras link; finally, click on the I-80 and other sites links for the pictures. * * * * * The China Cultural Tour is tentatively scheduled for the following dates: https://www.angelfire.com/biz3/odocspan/china1.html ******************************************************** TYPES OF MENTAL HEALTH PROBLEMS FOLLOWING DISASTERS The following are the more severe and, therefore, relatively uncommon responses among victims of a major disaster. The criterion is relatively simple: When the behavior indicates the victim is no longer able to function appropriately in the situation, he/she should be referred for professional assistance. 1. Psychosomatic - vomiting, diarrhea, insomnia, loss of appetite, headaches, allergies, ulcers, bladder problems, extreme tiredness and weakness, rashes. These are some of the physical symptoms commonly associated with or directly resulting from emotional stress. 2. Loss - bereavement (loss of loved ones); separation from loved ones (especially children); loss of limbs due to trauma; loss of familiar objects, possessions, lifestyle, memories; loss of independence; loss of home or farmlands, livelihood, etc. 3. Social stresses - divorce, delinquency, alcoholism reactivated, family discord. These reactions may not appear immediately due to the priority of pressures of coping with physical problems of adjustment to the disaster. As these problems are overcome or postponed, the emotional aftermath of stress may surface in various forms of interpersonal and socially negative behavior. 4. Sequelae of physical trauma - broken bones, burns, pain toxicity, changes in body image caused by disfigurement and invalidism, loss of memory. Sudden and unexpected physical damage to the body also very often leads to what is known as somatopsychic disturbances, that is, emotional distress resulting from physical injury. 5. Psychological - nightmares, unreasonable anticipation of another disaster, difficulty concentrating, severe depression, extended dazed feeling, nervousness, crying spells, hopeless feelings, irritability. More formal classifications are: A. Depression - severe sadness, feels hopeless, can't get out of bed, won't eat, cries, is apathetic, unable to engage in usual activities, sleep disturbance, feelings of helplessness, unshakable feelings of worthlessness and inadequacy, withdrawal from others, does not respond to others; B. Disorientation - Confused and doesn't know where he/she is, what's happening, what time it is, unaware of surroundings, memory loss, dazed; C. Hysteria - uncontrollable crying and upset, screaming, can't be left unattended, agitated, may show paralysis or numbness of parts of the body; D. Psychosis - complete personality change, irrational thinking and highly unusual behavior, may report sensations for which there is no cause, and may have delusions of grandeur or persecution. When the conclusion is reached that the person should seek consultation with a professional, encourage the person to avail him/herself of such services and offer assistance, if needed, in locating competent help. It may be helpful to enlist the assistance of family and friends in persuaduing the person to accept treatment. Sometimes a physician or clergyman is most useful. It is best to work closely with a professional and to develop free and open relationships with them which will facilitate assistance with severe emotional problems. Role Playing As A Training Tool With Workers Along with empathy comes the process of offering help. This is not a simple process, because it requires sensitivity to feelings, understanding of values, awareness of cultural and ethnic aspects, and avoidance of damage to pride. Again, the basic procedure is to imagine oneself in the role of the victim. How would you want to be treated? What characteristics of the worker would be most helpful? (e.g. sympathetic, understanding, supportive, ready to listen, warm, competent, informed, personally interested, etc.). What sort of helping behaviors would operate as a "turn off" most quickly and cause resentment toward the person and his/her agency (e.g. impatient, pitying, bossy, cold, condescending, oversolicitous, non-listening, etc.)? Role-playing is one method of learning. It asks the participants to imagine themselves in an assigned role and to "play the part" for a while. It gives all of those involved an experience which is not too far afield from the actual situation. Many people are anxious or uncomfortable in the role-playing situation, feeling exposed and awkward. Trainers can be of most help by establishing a sense of trust and mutuality and by stressing that it is a learning situation for everyone. Critiques are non-hoatile and non-derogatory. If mistakes are to be made, this is the time to make them because all can profit from them. Many trainees will already have first-hand knowledge of the problems faced by disaster victims. Role playing various kinds of helping situations will allow the workers to see and to try out various styles and methods. Divide the group into small subgroups and practice using some of the following situations: 1. You are at the Evacuation Center Hundreds of people have had to leave their homes and are being given food and temporary shelter by the Red Cross. You circulate through them and talk at length with one family of five - a father, mother, and three small children. You learn they have lost their house and are wondering what to do next. Keep in mind the steps for effective helping: A. Rapport can be established through the art of listening. Encourage the family to do the talking, and ask questions in order to obtain information about their most pressing concerns. Listen nonjudgmentally, empathetically, and alertly. Establish trust through your interest and concern. B. Problem focusing - ask about the current difficulties and other difficulties. Arrive at the most immediate problems to be attended to and establish priorities. Repeat back and summarize information to be sure all understand and agree. C. Evaluate - review the problems, the capabilities, and the resources in your mind as you explore. Can this be handled without additional help? Does it require professional assistance? D. Resources - learn what personal resources the family has, e.g., other family, relatives, neighbors, friends, and finances. Also determine what governmental agencies and nongovernmental relief agencies may be most helpful and in what order they should be visited. Help the family to understand and overcome red tape, if possible. Be willing to play the advocate role and be alert to possible ways in which you can diminish frustrations. 2. You Are At The "One-stop Center". You have been asked by a Family Services official to help an elderly woman of 65 who has lost her house and all her possessions in a devastating tornado. She was sitting dazed amidst the wreckage and was finally persuaded to come to the center to get help. She has been alone in her house for years with help from Social Security and a daughter who lives in a small town 30 miles away. She has always been independent, but now seems overwhelmed, almost "out ot it", by the catastrophe. A. Listening Can you get her to talk? What was most important among the things she lost? Understand the victim's grief over lost objects and the consequent obliteration of memories. For many, these losses are as important as the loss of loved ones because they represent ties to life and symbolize a continuity with the past. B. Focus What will be the most important, the most immediate, problem? Medication? Finances? Eyeglasses? Shelter? Focus on the one that is both immediate and most likely to be solved easily. C. Evaluate Can the woman recover? Will she be able to live alone again? What strengths remain? How does she evaluate her problems? Does she see them realistically? Can she regain her former independence? D. Resources Can the daughter help? Is the woman willing to live with her? Does she get along with others? E. Plan When practical, try to present choices. Agree with the woman on what to do first. Make sure she understands. Determine what else you can do and what the ensuing steps will be. Set a time, date, and place for the next contact. 3. You Are Interviewing A Couple In Their Temporary Mobile Home Supplied By FEMA There are two children. Plans for rebuilding are progressing. An additional concern is the youngest child, a 3-year-old girl. She seems to have become unruly and "whiney". The neighbors' children tease a lot, but the girl continues to play with them. The mother doesn't feel happy about having to live in such cramped quarters with an unhappy child for another year. The child has been having frequent nightmares. A. Listen There may be many other problems and difficulties this young couple is having. They may still be having nightmares of the evening of the disaster which devastated their home. B. Focus Which is the main problem - rebuilding the house, the youngest child, or the continuing nightmares? Which can you possibly help with? C. Evaluation How serious are the problems? Is professional help needed for anyone? For whom? D. Resources Professional mental health agency for therapy? Advocacy for insurance, low interest loans? Moving the mobile home to another area? What agencies will be needed? What resources does the family have to help itself? Are they close, warm, involved? E. Plan Mutual agreement on what to do first and how. 4. You Are Visiting The Mother Of A 6-year-old Boy. The mother is puzzled by the boy's behavior in school and at home. He is reluctant to play, has to be coaxed, and follows her around all the time. She feels he no longer cares for school, something he had always enjoyed before. You agree to talk to the teacher to see what you can learn about the boy's behavior in school. You learn that in school he now has become a behavior problem. He doesn't mind and is difficult to control. What can you do to help the teacher, the mother, and the child? 5. You Have Been Asked To Be Available At The Temporary Morgue. Many of the victims who come in to identify dead members of the family seem to be having difficulty adjusting to their sudden loss. The thought was that having someone there from mental health might be helpful. Are you able or willing? Can you handle the circumstances surrounding death? Can you: A. Help the survivor face the reality of the loss? B. Help the survivor feel free to express grief (e.g., to cry, reminisce, to feel the "normal misery" of the mourning)? C. Offer support and comfort? D. Help in making arrangements for movement or burial? E. Arrange for additional support as long as needed? 6. A neighbor has remarked that a woman across the street seems to be having difficulties because her eyeglasses were crushed during the disaster. A. How do you approach the woman? B. What resources can you offer? C. Are eyeglasses the only problem, or are there more? How do you find out? 7. The disaster occurred nearly 8 months earlier. A young father is frustrated in his efforts to fill out income tax forms. He needs advice. A friend told him you might be able to help. 8. You are handling telephone inquiries of all sorts. A call comes from a middle-aged woman who wants to know the telephone number of welfare services. She seems upset. You think she needs more than a telephone number, since you know the phone lines to welfare services have been jammed all day. A. What can you offer your caller? B. What are the limits on what should be offered? C. How can you find out the best way to be of help? Tapping Strengths In The Individual And The Community There are opportunities for uncovering strengths in disasters which go unnoticed or unrecognized. They can provide a positive focus for discussions with clients. Some of these are: 1. Recovery as a new purpose for life. 2. Experiencing the helpfulness and mutual aid of others. 3. Rebuilding to make desired improvements. 4. Sharing of severe stress leading to stronger relationships with significant others. 5. Opportunity for community leadership to emerge and reaffirm itself. 6. Opportunity to develop new strengths, new abilities to cope. How can workers capitalize on these? Groups - Therapy And Community Special problems may suggest the formation of therapy groups (under professional leadership). Children's fears and anxieties are often helped when played out or discussed in groups, giving the child a chance to see he/she is not alone. Parents may find that a group situation is the best place to discuss their children's problems, and, in the process, to bring up their own. Meetings of the affected population are helpful when factual information can be disseminated. Later, group participation in the decisions about rebuilding and reclamation is helpful in restoring and maintaining community spirit. Opportunities for recreational events, block parties, disaster anniversary ceremonies, etc. should be taken advantage of, if possible. Schools, social clubs, neighborhood councils, church groups, etc. may serve as facilitators in such activities. Governmental And Non-governmental Disaster Relief Agencies Following are listed some of the various relief agencies which may provide services following a disaster: If You Need... You Can Get... From... FOOD Emergency meals at Red Cross, shelter or mass Salvation Army feeding stations Food packages or Red Cross emergency food orders Food Stamps USDA Food & Nutrition Service, Community Action Agency _____________________________________________________________ CLOTHING Clothing or an Red Cross, order for clothing Salvation Army, which any store will Other fill Loans for replacing Small Business Administration Emergency clothing Community Action Agency _____________________________________________________________ HOUSING OR A place to sleep Red Cross, HOME FURNISHINGS until housing can Salvation Army be found Temporary Housing State or Federal Temporary Housing Agency Household furnishings Red Cross Loans for household Small Business furnishings Administration Loaned furniture State or Federal for those in Temporary Housing temporary housing Agency _____________________________________________________________ MEDICAL CARE Emergency medical Public Health care and health Service, Veterans service Administration Help in getting Red Cross, local medical care health agencies Emergency medical Community Action assistance Agency _____________________________________________________________ EMERGENCY FUNDS Pay while jobless State employment because of disaster security office Social Security Social Security Administration Veterans Benefits Veterans Administration Emergency Assistance Red Cross Community Action Agency _____________________________________________________________ LEGAL ASSISTANCE Legal advice in Federal Disaster solving disaster- Assistance Adminiostration caused problems (for referral) Community Action Agency _____________________________________________________________ EMPLOYMENT ADVICE Job help State Employment Commission, Community Action Agency _____________________________________________________________ INCOME TAX Tax help for Internal Revenue disaster victims Service _____________________________________________________________ PROPERTY CLEANUP Help to clear Contact State away disaster debris and local officials from your property Debris clearance Agricultural from farm or other Stabilization and rural property Conservation Service ______________________________________________________________ HOME REPAIR OR Loans to rebuild Small Business your home and replace Administration furniture Veterans Administration Supplementary funds Red Cross for repairing your home Help to repair your Mennonite Disaster home Service _____________________________________________________________ BUSINESS REPAIR OR Loans to repair Small Business MAINTENANCE or replace your Administration business Loans to help keep Small Business keep your business Administration going _____________________________________________________________ FARM REPAIR OR Loans to repair Farmers Home MAINTENANCE or replace your Administration farm and buildings, fencing, equipment and livestock Emergency Agricultural conservation measures Stabilization and Conservation Service Help in getting feed Agricultural for your livestock Stabilization and Conservation Service _____________________________________________________________ MOVING ASSISTANCE Trucks and labor National Guard _____________________________________________________________ OFFICIAL INFORMATION General public Federal Disaster information and Assistance Administration assistance _____________________________________________________________ NOTE: Check locally to make sure that certain above groups have a presence in your area. Partial List Of Agencies Involved In Disaster Assistance Federal: Department of Health and Human Services Public health and welfare functions Federal Emergency Management Agency (FEMA) Coordinates all Federal services in Presidentially declared disasters; Arranges for temporary housing; Liaison with local emergency management organizations. Department of Labor Unemployment insurance Department of Agriculture Farmers Home Administration (FHA) Food stamps - food commodities - disaster loans Small Business Administration (SBA) Disaster loan program for homes and businesses STATE Department of Public Assistance Assistance to welfare clients (Federal assistance program) Department of Health Immunization Prevention health measures as necessary Department of Mental Health (Referral of disaster victims with mental health needs) National Guard - except when called into Federal service Civil Defense Assistance to communities on damage to public facilities (some states have separate disaster preparedness agency) LOCAL CITY/COUNTY GOVERNMENT The local/county level counterparts of State Government provide the following services: City/County Government Declaration by public proclamation of emergency when situation cannot be handled by existing relief agencies, ptivate and governmental, operating in the normal manner. Civil Defense "To prepare comprehensive plans and programs for the civil defense in bothe enemy-caused and natural emergencies." Establishes Control Center Coordinates all efforts Police Department Suppression of criminal activity Dispersal of crowds Traffic control Organization and control within the damaged area Alerting people to emergency and evacuation Fire Department Alerting through telegraph section Minimize or prevent the effects of fire Assistance with water supply, street clearance, and demolition Associated General Contractors ************************************************************* To search for and purchase books with further information on this topic, go to: https://www.angelfire.com/biz/odochartaigh/searchbooks.html ************************************************************* ********************************************************* Contact your local Mental Health Center or check the yellow pages for counselors, psychologists, therapists, and other Mental health Professionals in your area for further information. *********************************************************