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I primarily service ICOM communications equipment Old or New. I also service 1988 and newer Kenwood HF/VHF/UHF, when workloads permit (usually in the winter)
AF to 1300Mhz, Base stations, mobiles, handhelds and repeaters.
I have been working on ICOM equipment since 1981. and worked for ICOM America for 10 years,(1981 & 1990) and I can answer most questions on the older gear (Pre 1996), models after 1996 have allot of bells, whistles and sub menu's. Just send me a Email, responses are usually 24 hours or less.

No pre-authorization is required, just a note with a description (a letter/note or the service form with the radio is very important, repairs will be delayed without it), and a contact method. Please be sure to include at least contact info with the radio. If the radio is received without information (it happens allot) it will delay the servicing of your radio. DO NOT SEND A MIC, MANUAL, Power Cord or Other Accy's with the radio. I don't have records/logs of phone or email conversations. (I just have too many each day), Here are optional Work request Form(s) in DOC format or PDF format You can right click on the desired link to "save link(target) as" also.

The current shop rate is $60/hr (no minimums) + Parts & shipping. No charge for "head Scratching" time. I still provide free estimates, just return shipping if declined.

I have a Updates and Questions page in the works. Follow this link ICOM Radio Updates & Help Page to get there. There is a update for the RAM Card Radio's.

Now accepting for Credit card payments. All major cards accepted.
Paypal is not accepted. I also no longer process Credit card info in house.
The above link will take you to the Google Website. I do need to send an email Invoice to pay from. The email will have a Google Wallet link. This is the most secure way.

Shipping: I use UPS (daily pickup) for return shipping for bigger boxes (base stations) and prefer to use Priority Mail for smaller boxes (HT's & mobiles). I watch the costs. USPS insurance is very expensive, so more expensive units usually go UPS. All major services deliver here. If you want a different service for the return shipping, I can usually do that. I return factory boxes and will reuse your box if requested, if it is still serviceable. I insure boxes for replacement value, in case it gets lost.
The closest FedEx drop off point (return shipping) is 20 miles away. FedEx normally charges a $20 (one time) pick up fee. Due to the rural area I am in, there is also usually a 3~4 day wait for a pickup service.

Eham Service reviews, My Thoughts.

I have decided to no longer service the ICOM 781 & R9000, Also Kenwood Tube Rigs, 830, 930, 940, 430 and all Yaesu equipment. There are several reasons for this, most revolve around shipping and parts availability.

Due to recent incidents in Canada, and the high cost of shipping, I am no longer accepting shipments from Canada for repair. I apologize to all my Canadian customers.

I BUY non-working, unrepairable equipment.

UPDATE

Shop turn time is about 7 weeks, sorry. As I understand it, ICOM has dropped all service support for some older models, I believe this is part of the reason why I have been so busy. I am making adjustments to hopefully get back on track. This is from when the radio arrives at the shop. (The turn time is an estimate, I operate on a first in, first worked on basis) I stamp the box with the date it was delivered. Because I don't open the boxes (other than if shipping damage is suspected) I don't know when an individual box may arrive, keep your tracking number. I can manually look for the box, it helps to know the shipping method and dated shipped on inquiries. Intermittent problem radio's, who knows, these radio's are temperamental.
Older gear, i.e. 701's, 211's, 245's and 720A's, TS440, will take longer due to the intermittent nature of their problems.

Click here for a map of where we are: Toledo WA

Any ?? please contact me at:

Malcom Technical Support (MTS)
5130 Jackson Hwy
Toledo, WA 98591-8680

Email Link: mts Sorry for the link, but it helps stop spam. The email is mts(at)toledotel.com

Voice Mail: 360 864 8438
I prefer email, and generally I am unable to return calls.

MTS Repair
Scott Malcom KA7MEF Technician and Lead Go'fer	"My Bench" "Lower Level Equipment"

My Bench Upper Level Equipment

Neat sites
Trip.NET (ISP-ISP) $9 Mo for Nationwide Dial Up (56K), Web Hosting 50Mb and 50 emails!

INRAD Best Place for Crystal Filters

QRZ very informative Ham site

VINTAGE MICROPHONE WEB PAGE

Ebay is the most active place to find older parts and gear, but is quickly becoming a place to be ripped off also. Be careful, I no longer link there.

Batteries America, Best battery house I have found

I am constantly trying to work on this page, any suggestions, appreciated.

MTS does NOT endorse the below links, Angelfire inserts these.