ANSWERS TO QUESTIONS



For over 32 YEARS we have told the truth about our shade canopies.

If some or one our answers costs us you as a costomer THANK YOU FOR visting our web site.

We have told the truth about our product for over THIRTY YEARS and this will not change.

Some of our customers rember when we were PACIFIC SUPERIOR IMPORTS, SHADE KING SHADE CANOPIES.


QUESTIONS & ANSWERS
Question? Are your tarps water proof?

Answer: (YES)


Question? How long do your tarps last?

Answer: This depends on how much you use it. Up to 365 days of the year or about 18 months or longer depending where you live. Using it only every weekend or less it could last up to three years to five years or longer, it all depends on the use.)


Question? Do your tarps have grommets in them?

Answer: (YES)


Question? How are the grommets spaced.

Answer: The grommets are spaced 18 in. apart.


Question? How heavy are your tarps?

Answer: The tarps are of a 6 ounce polyethylene tarp material.


Question? How may layers thick are your tarps.?

Answer: Four layers thick.


Question? Do foot plates come with your canopy kits?

Answer: No this is an item that not everybody uses and we do not think that you should pay for something that you are NOT going to use.


Question? How large is the plate and are their holes in them to put bolts in my deck?

Answer: the plate it self is 4in. X 4in. square and has holes drilled in each corner for bolts.


Question? Do your kits come with the sides?

Answer: No they do not but can be bought separate not every one wants them.


Question? Do you have anything that I can put in concrete to help hold the canopy down?

Answer: Yes we have weight tubes that can be put in concrete we also have sand bags..


Question? How long are the fittings guaranteed for?

Answer: Our fittings are guaranteed for life against the welds braking.


Question? How long have you been in business?

Answer: We have in business for OVER THIRTY YEARS designing parts and making canopies.


Question? Is the tubing metal or what?

Answer: All of the tubing for the canopies is metal.


Question? Why do your canopy kits do not have the tubing with them?

Answer: The answer to that question is the cost of shipping all that weight. A 10x15 kit with out the tubing and with the shipping costs about $132.90. The same canopy with the tubing would cost with shipping $261.65. You save about $128 to buy tubing with.


Question? What kind of tubing do I buy for the canopy?

Answer: Most popular size of tubing is 1 inch EMT that is measured by the inside diameter of the tubing. The out side of the tubing measures about ONE INCH AND A 1/8 OD.


Question? I have seen other canopies with larger tubing, is this stronger.

Answer: NO. That tubing is only 18 gauge tubing and one inch EMT is 14 gauge tubing. 18 gauge tubing is thinner than 14 gauge tubing. The higher the gauge the thinner it gets and the weaker it is. Tubing is gauged like wire the thinner it is the higher the gauge.


Question? Do you have white tarps?

Answer: YES


Question? Do you have shade screen for sides & shade screen canopy tops.

Answer: YES


Question? Do your fittings have lock down bolts on them.

Answer: YES. Except the 120 degree 1 3/8 in. ID fitting.


Question? How far over the edge of the frame does the valance hang over the edge of the canopy frame?

Answer: 8 to 10 inches all the way around the canopy frame.


Question? What is the finished size of the main tarp with the valance?

Answer: The finished size is about FOUR inches shorter. A 10 X 10 will measure 9 feet 8 inches X 9 feet 8 inches + or - an inch or two.


Question? What do your part numbers mean.

Answer: The part number tells us what kind of part you have. Weather it is pitch roof, flat roof and the size of tubing you have.


Question? How long have you had your 1-800 number.

Answer: Almost 25 years or more now.


Question? How come your part numbers arenít the same as every body else.

Answer: They tried to use them over 15 years ago when they first started to make them and they went as far as to use the cover of our catalog. We sued them for violations of our copy rights and trade marks. (AND WON) (One win for this side of the water.)


Question? If every one else has the same part number what does that mean.

Answer: It could mean that they started building canopies TEN TO FIFTEEN YEARS after we did.


Question? I have see advertised 20 X 30 canopies with out a center leg do you build one like it.

Answer: Yes we do but we will send you the fittings for the center legs any how. After THIRTY YEARS OF BUILDING AND USEING OUR CANOPIES WE WILL NOT USE ONE WITH OUT CENTER LEGS. If you ever seen what the wind does to one with out the center legs you would know why.



GO HERE FOR CANOPY SETS OF PARTS

GO HERE FOR PITCHED ROOF CANOPY KIT PRICES

GO HERE FOR TARPS

DECK CANOPIES LEAN-TO CANOPIES

POP UP CANOPIES

PICTURES: CANOPIES WITH SCREENS & TARPS

3/4 CONDUIT (E.M.T.) FITTINGS

1 & 3/8 ID FITTINGS

DISPLAY TABLES

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USE E-MAIL FOR A CATALOG SHADE KING SHADE CANOPIES
PACIFIC SUPERIOR IMPORTS
4517 North FM 486
Thorndale, Texas 76577

1-512-862-3035
15% Restocking charge on all returns and you pay all return shipping costs.
No used returns.
No returns after 30 days

CLEAR TARPS

Email: shadeking@airmail.net