We offer customized training and development. Professionally delivered
courses available in 2009-2010 include:
The Art of Successful Negotiation Through Effective Communication
Resolving Interpersonal Conflict
Conflict Management
Understanding, Valuing and Managing Diversity in the Workplace
Managing Four Generations in the Workplace
Reasonable Accomodation for Workers with Disabilities
The Duty to Accommodate
Implementing Employment Equity
Cross-Cultural Communication
Creating a Respectful Workplace
Dealing With Workplace Harassment and Discrimination
Managing Workplace Violence
The ABC's of Investigating a Harassment Complaint
Cultural Issues in Recruitment, Selection and Hiring
Cultural Issues in Healthcare and Wellness
Gender Gap: The differences Between Men and Women
Relating to Race
Religious Diversity: The Forgotten Dimension
Mediation Skills for Managers
Introduction to Arbitration
The Fundamentals of Principled Negotiation
Taking the Bite Out of Criticism: Giving and Receiving Effective Feedback
Role and Function of the Board and Board Members
Duties, Responsibilities and Liabilities of Board Members
Building Better Board Bylaws and Board Manuals
Good Governance for Boards
Risk Management
Change Management: Making Change Work for You
Ten Steps to Event Planning and Management
Building Effective Teams
Building Excellence in Telephone Customer Service
Employment Law Essentials
MAKING TRAINING WORK
Training and development are a critical aspect of workplace change and advancement, as well as employee development and compensation. It is crucial to set the foundation to make training programs as successful as possible.
Gain Management Committment
Deliver Interactive Training
Use Company Specific Examples and Case Studies
Make Learning Fun
Provide a Safe Environment for Attendee Participation
Try to Keep Training to One Day in Length
Deliver Training on a Variable Schedule to Account for Evenings, Weekends and Shifts
Make the Subject Matter Inclusive of All Attendees
Support Training with Quantitative and Qualitative Data
Allow Participants to Provide Evaluative Feedback Throughout the Process
Followup on Feedback
Provide Additional Training as Required and Requested
EXAMPLES OF PRIOR WORKSHOPS GIVEN
"Conflict Resolution" Manitoba Quality Network, November 2009
"Board Governance Bootcamp" Red River College Winkler, October 2009
"Legal Duties and Liabilities of Boards," Southern First Nations Network of Care, October 2009
"Employment Equity" Workers Compensation Board, October 2009
"Legal Duties and Liabilities of Boards," Public Workshop, October 2009
"Building Better Board Bylaws," Public Workshop, October 2009
"Effective Board Meetings" Manitoba Quality Network, October 2009
"Work/Life Balance" Manitoba Quality Network, October 2009
"Responding to Canadian Cultural Diversity" Red River College Winkler, September 2009
"Employment Essentials," Red River College Winkler, September 2009
"Employment Law Essentials," Public Workshop, September 19, 2009
"Dealing with Workplace Harassment," Public Workshop, September 18, 2009
"Good Governance for Boards," Addictions Foundation of Manitoba, September 12, 2009
"Conflict Resolution," Red River College Winkler, September 3, 2009
"Legal Duties and Liabilities of Boards," Public Workshop, September 2, 2009
"Building Better Board Bylaws," Public Workshop, September 1, 2009
"Strategic Planning-TSN",
June 25 and 30, 2009
"Strategic Planning-MFSWP, June 24, 2009
"Conflict Resolution #2", Community Development Education Association, June 23, 2009
"Legal Duties and Liabilities of Boards," Public Workshop, June 19, 2009
"Building Better Board Bylaws," Public Workshop, June 18, 2009
"Practical Board Tools," QNET, June 17, 2009
"Conflict Resolution," QNET, June 16, 2009
"Conflict Resolution," Health Canada, June 11, 2009
"Meeting Minutes and Rules of Procedure," Conservation District Administrators, June 4, 2009
Mediation