We offer customized training and development. Professionally delivered
courses available in 2008 include:
The Art of Successful Negotiation Through Effective Communication
Resolving Interpersonal Conflict
Conflict Management
Understanding, Valuing and Managing Diversity in the Workplace
Managing Four Generations in the Workplace
Reasonable Accomodation for Workers with Disabilities
The Duty to Accommodate
Implementing Employment Equity
Cross-Cultural Communication
Creating a Respectful Workplace
Dealing With Workplace Harassment and Discrimination
Managing Workplace Violence
The ABC's of Investigating a Harassment Complaint
Cultural Issues in Recruitment, Selection and Hiring
Cultural Issues in Healthcare and Wellness
Gender Gap: The differences Between Men and Women
Relating to Race
Religious Diversity: The Forgotten Dimension
Mediation Skills for Managers
Introduction to Arbitration
The Fundamentals of Principled Negotiation
Taking the Bite Out of Criticism: Giving and Receiving Effective Feedback
Role and Function of the Board and Board Members
Duties, Responsibilities and Liabilities of Board Members
Building Better Board Bylaws and Board Manuals
Good Governance for Boards
Risk Management
Change Management: Making Change Work for You
Ten Steps to Event Planning and Management
Building Effective Teams
Building Excellence in Telephone Customer Service
Employment Law Essentials
MAKING TRAINING WORK
Training and development are a critical aspect of workplace change and advancement, as well as employee development and compensation. It is crucial to set the foundation to make training programs as successful as possible.
Gain Management Committment
Deliver Interactive Training
Use Company Specific Examples and Case Studies
Make Learning Fun
Provide a Safe Environment for Attendee Participation
Try to Keep Training to One Day in Length
Deliver Training on a Variable Schedule to Account for Evenings, Weekends and Shifts
Make the Subject Matter Inclusive of All Attendees
Support Training with Quantitative and Qualitative Data
Allow Participants to Provide Evaluative Feedback Throughout the Process
Followup on Feedback
Provide Additional Training as Required and Requested
EXAMPLES OF PRIOR WORKSHOPS GIVEN
June 2002:Lorman Education Services, Harassment and Discrimination: Recent Caselaw, Policies and Procedures
May 2002:Red River College, Communicating Across Cultures
April 2002:Canadian Wheat Board, Building a Diverse and Respectful Workplace
March 2002: MFL Occupational Health Centre, Building a Respecful Workplace
February 2002: Assiniboine Community College, Managing Four Generations in the Workplace
January 2002: Citizenship and Immigration Canada, ManagingDiversity
December 2001: Canadian Grain Commission, Introduction to Arbitration
November 2001: Citizenship and Immigration Canada, Understanding and Valuing Diversity
October 2001: Women's Health Clinic, Giving and Receiving Effective Feedback
September 2001: United Grain Growers, The Respectful Workplace
September 2001: North End Women's Centre, The Role of the Board and Board Liability
August 2001: Big Trout Lake School, Dealing with Workplace Conflict
June 2001: Women's Health Clinic, Interpersonal Communication
June 2001: Department of Justice, Social Context Education for Lawyers
June 2001: Public Service Commission, Cultural Issues in Recruitment Selection and Hiring
May 2001: Programs By Design, Creating a Respectful Organization
April 2001: Red River College, Conflict Resolution
March 2001: Inter-Universities North, Managing a Diverse Team
February 2001:Downtown Biz, Valuing Diversity
December 2000: Sport Manitoba, Conflict Management in Sport
November 2000: Investors Group, Negotiation Skills
October 2000: New Flyer Industries, Introduction to Conflict Management
September 2000: Canadian Heritage, Exploring Racism
June 2000: Selkirk Mental Health Centre, Cross-Cultural Diversity in Health
May 2000: Manitoba Liquor Control Commission, Valuing and Managing Diversity
April 2000: Credit Union Central, Valuing and Managing Diversity
March 2000: Department of National Defence Cultural Diversity
February 2000: Canada Post Corporation, Managing Diversity
January 2000: University of Manitoba, Sustaining a Respectful Workplace: The Power of Alternative Dispute Resolution
December 1999: University of Winnipeg, Understanding Diversity
November 1999: University of Manitoba, Cross-Cultural Communication
October 1999: Stony Mountain Institution, Teambuilding and Conflict Resolution
September 1999: Volunteer Centre of Winnipeg, Managing Conflict Within a Non-Profit Organization
July 1999: Academy of Family Mediators, Diversity in Mediation
June 1999: Online Business Systems, "Understanding and Managing Workplace Conflict."
May 1999: Monarch Industries, "Awareness Training."
May 1999: Winnipeg Technical College, "Teambuilding"
April 1999: Conference on Native Education, "Managing Conflict in a School Board."
March 1999: South Winnipeg Technical Centre, "Conflict Management."
February 1999: Griffin Canada, "Awareness Training."
January 1999: University of Manitoba,
"The ABC's of Investigating Sexual Harassment Complaints."
January 1999: Manitoba Hydro,
"Keeping Your Cool: Conflict Resolution, The Positive Solution."
December 1998: Manitoba Association of School Trustees Professional Development Forum
"Managing Conflict Within a School Board."
October 1998: Family Mediation Canada Conference ‘98,
"Bridging the Gap of Knowledge: Building Alliances with External Experts."
October 1998: Boeing Canada Technology,
"Managers as Conflict Managers."
September 1998: Manitoba Public Insurance Corporation,
"Valuing Diversity."
August 1998: Canadian Bar Association Annual Meeting,
"Workplace Policies Dealing with Harassment and Diversity."
June 1998: Victoria General Hospital,
"Dealing with Conflict and Diversity in the Workplace."
May 1998: Manitoba Association for Volunteer Administration,
"Managing Conflict in Your Volunteer Program.".
May 1998: St. James-Assiniboia School Division,
"Effective Communication = Successful Negotiation."
April 1998: Women Workers of Colour Conference,
"Women Workers of Colour: Influencing Social Policy Through Unions."
April 1998: Law Day, "What is Mediation?"
March 1998: Residential Tenancies Branch,
"Confronting Differences: Resolving Conflict in the Workplace."
February 1998: Manitoba Bar Association,
"Dealing with Harassment in the Workplace."
Mediation