OUR SERVICES

We are committed to helping our clients move from conflict to resolution, in their personal or work lives, through a full range of affordable and effective dispute resolution services, including:

Dispute Resolution Conciliation Mediation Negotiation Group Facilitation Arbitration Legal Advice Harassment Investigation Critical Incident Debriefing

Consultation Curriculum Development Employment Equity Audits Employee Assistance Needs Assessment Performance Consulting, Coaching and Mentoring Research Critical Incident Debriefing Strategic Planning Workplace Policy Development

Training and Development Effective Communication Conflict Resolution Valuing and Managing Diversity Cross-Cultural Communication Creating a Respectful Workplace Managing Generations at Work Gender Gap: The Differences Between Men and Women Relating to Race Religious Diversity: The Forgotten Dimension Project Management Risk Management for Organizations Making Change Work for You Work/Life Balance Event Planning Employment Law Essentials

Dealing With Workplace Harassment, Discrimination and Violence The ABC's of Conducting a Harassment Investigation Cultural Issues in Recruitment, Selection and Hiring Cultural Issues in Healthcare and Wellness Mediation Skills for Managers Principled Negotiation Implementing Employment Equity The Duty to Accommodate Good Governance for Boards Legal Duties and Liabilities of Boards Building Better Board Bylaws Board Orientation Volunteers and the Law Building Excellence in Customer Service Essentials of Telephone Customer Service

PRAXIS

• Practical application of rules, skills, theory or knowledge.
  
• Shifting from theory to practice.
  

OUR CLIENTS

• Individuals
  
• Private Sector
  
  • Corporate
    
  • Manufacturing
    
  • Service
    
  • Small Business
    
• Public Sector
  
  • Federal Government Departments
    
  • Provincial/State Departments
    
  • Municipal Authorities
    
  • Crown Corporations
    
• Not-for-Profit Sector
  
• Non-Governmental Organizations (NGO's)
  
• Professional Associations
  
• Sports Teams and Organizations
  
• Community Organizations
  

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