| Experience | Employment | Education |
| Awards & Achievements | Career Highlights |
Back to the top of the resume.Nearly twenty years experience in the computer industry
Experienced in software development
Current SBI Clearance
Strong interest in artificial intelligence
Background in hardware, software, and operating systems
Experienced with various LAN and WAN products
Excellent communication and interpersonal skills
EMPLOYMENT:
| Lockheed Martin, Software Engineer | February 1997 Present | ||||
Program development in C and C++, UNIX Shell Scripting (C, Bourne and Korn), Developed interactive help, training and search pages for company intranet to facilitate ISO 9000 compliance. Assigned to multiple issues with program wide impact. Responsible for resolution of many major Oracle database issues. Developed plans and documentation to facilitate data development for all major subsystems of current project. Received highest ratings on current performance appraisal. Received commendation for exceptional performance. |
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| GE/Covia, Systems Engineer | December 1989 February 1997 | ||||
Position held to facilitate degree completion. Provide on site and telephone technical assistance on product line ranging from wide area network issues to LANs, PCs and peripheral equipment, software including Microsoft Windows, TCP/IP, IBM Token Ring OS, Lantastic, and proprietary software applications. Developed and delivered technical training on software products, data communications and various hardware devices at the national and international levels. Produced technical documentation for world wide distribution. |
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| NBI, Systems Engineer | October 1982 December 1989 | ||||
Various positions ranging from field engineer to branch manager to systems engineer. As field engineering branch manager improved branch profitability by eleven percent in first year and improved customer satisfaction indicators by eighty percent. Directed the activities of seventeen field engineers and technical specialists. As a systems engineer, responsibilities included presale and postsale support of customers and sales force including application analysis, network system design, system installation and integration of applications. Knowledge of C and Pascal programming languages, Berkeley and AT&T UNIX, MS DOS, UNIX shell scripting (C and Bourne), TCP/IP, Ethernet, token ring, Novell, Windows, and 3270 data communications. Developed project management plans for installation, configuration, customization and acceptance of new systems. Additional knowledge required on a wide variety of hardware platforms including Motorola based minicomputers, IBM & compatible PCs and Apple Macintosh. |
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Back to the top of the resume.
EDUCATION:
Regis University
Bachelor of Science, Computer Science & Mathematics
Summa Cum Laude, 4.0 GPA
| Database Management | Linear Algebra |
| Data Communications and Networks | Numerical Methods |
| Artificial Intelligence and Neural Networks | Combinatorics |
| Systems Analysis and Design | Statistical Methods |
| Compiler Theory Number Theory | Digital Design and Architecture |
| Abstract Algebra | Trends in Artificial Intelligence |
New York State University
Associate of Science, Digital Electronics
Graduate USAF Cryptographic Technical School
| UNIX System Administration | UNIX Programming Skills |
| NCO Leadership School | Customer Satisfaction Skills |
| Dealing With Difficult People | In Search Of Excellence |
| How to Give Exceptional Customer Service | The One Minute Manager |
| Effective Classroom Training | Essentials of Power Conditioning |
| Networking IBM Personal Computers | Macintosh II Certified Technician |
| Macintosh Fundamentals and Beyond | Basis of Estimating Project Costs |
| Solaris System Administration |
AWARDS AND ACHIEVEMENTS:
Back to the top of the resume.Commendation for Exceptional Performance 1997
GECS Award for Outstanding Service 1992
Certificate of appreciation, Marketing Management I & II, January & April 1989
National Customer Support Award for Outstanding Service 1987
Field Engineer of the Quarter 1983
CAREER HIGHLIGHTS:
Software development at company headquarters, drafting troubleshooting and quick reference guides for publication and distribution to the field. First field engineer within company to be promoted into systems engineering. Served as regional technical support manager for six months until permanent manager could assume responsibilities. Keynote speaker at several users group meeting speaking on a variety of topics.Back to the top of the resume.
AFFILIATIONS:
Back to the top of the resume.Member Association for Computing Machinery
Scoutmaster Boy Scouts of America, Troop 511 Broomfield Colorado
© 1997, 1998 CCRStm