An effective travel executive with a high sense of target orientation, possessing good communication skills and able to work effectively at all levels in organizations with the ability to carry the team along and to manage change and achieve commercial profits for the organization.

Professionally qualified and highly experienced in travel industry and destination management. Extensive knowledge and experience in marketing and operational aspects of leisure travel, conferences & convention, incentive travel, charter operations, contracting with over a hundred suppliers worldwide all on a turnkey basis. Also familiar with computer software and web designing.

KEY SKILLS

• Identify customer segments and offer various destinations, namely customize package to meet the client's requirements for leisure holidays, conference & conventions, business travel.
• Build relationship with the customer by interacting continually and offer guidance till the group tour takes off.
• Negotiation with the suppliers namely airlines, ground handlers, hotels, etc for obtaining the best rates with a view to drive down the cost.
• Already have contacts with over 100 suppliers to various destinations.
• Keeping a constant update on competition.
• Guide and train personnel and establish clear process and policy for offering the product to the customer and including the collection of payment.
• Developing a new product not usually offered by competition.
• Well versed in Microsoft Access, Excel, Power Point & Word (Office 2000 Suite), Web page development tools Netscape Composer & Microsoft FrontPage.
• Widely traveled and escorted various large groups to destination like Australia, U.S.A, Europe, Middle East and Far East.
• Bidding and handling conferences on a turnkey basis.
• Handling Charters and Cruises and large incoming groups from various countries.
• Planning and designing advertising campaigns, brochures and executing the same.

Head of the department, managing product development, operational & marketing of Peirce Leslie Holiday's leisure travel for India.
Personnel reporting to me: 9 branches with 19 executives for outbound leisure holidays.

HIGHLIGHTS
1.Launched outbound holidays after constituting a separate department for outbound tours. Planned and developed advertising campaign, colourful brochures for launching the tours.
2.Customised a special tour for the Australian Grand Prix 2001 at Melbourne for the Fosters India Dealers Incentive Program, closely interacting with the company. Organised departures with 45 passengers from all over India.
(Appreciation letters from organisers enclosed as annexures)

Head of the Department managing outbound operational & marketing of Cox & Kings leisure travel and inbound tour operations for Conference and Cruise Ship handling for Southern Region.

Personnel reporting to me: 5 branches with 20 executives for Inbound & outbound leisure holidays.

HIGHLIGHTS
1. Established the Kerala Branch of Cox & Kings and successfully launched Leisure Holidays packages in the state reaching 11% share of the Outbound Holidays traffic in the first year itself.
2. Successfully handled the Inbound Tours / Conferences / Cruises & Charter Operations.
3. Managed special projects (having been the only manager deputed by the Director) for handling the operations of Condor Charters, MV Berlin & Caledonian Star cruises in Indian ports.
4. Customised special tour packages for Philips Dealers Incentive Program, closely interacting with the company. Organised 20 departures with over 1000 passengers.
5. Managed an international cardiology conference in Chennai during Dec 95, involving 700 doctors of various countries.
(Appreciation letters from customers, organisers enclosed as annexures)

Responsible for the passenger / cargo sales for AEROFLOT Russian Airlines for the Madras market.

HIGHLIGHTS
1. Responsible for sales of Aeroflot Airlines to the travel agent market in Madras covering over 55 travel agents.
2. Successful in meeting given targets set by the management on an annual basis.