Frequently Asked Questions


Why hire a pet Sitter?

	Your pet remains in the comfort and security of his/her home.
	I follow your pet’s customary diet and exercise routine.
	Your pet avoids exposure to illness from other animals.
	I provide loving, personalized attention to your pet and his/her special needs.
	My regular visits provide crime-deterrence for your home.
	You can travel with peace of mind knowing your pet(s) and home are in good hands.

Are you bonded and insured?
Yes. I am fully bonded and an insured member of the National Association of Professional Pet Sitters (NAPPS).

What is the "Meet and Greet"?
The "Meet and Greet" is a complimentary visit that allows you to get to know me. During this visit, I will perform the following tasks: introduce myself to you and your pet, pick up your house key, confirm pertinent information about you and your pet (e.g. vet information, emergency contacts, special requests, etc.) and answer any additional questions you may have.

What is "Ready-Key"?
Ready-Key is designed for the "busy" pet owner who travels frequently for business or pleasure or for those that request services such as Lunchtime/Mid-day Dog Walks, Pet Taxi, Emergency Service, or Shopping. Sometimes you don’t have a lot of notice yourself of business trips or late meetings or perhaps you have so much going on you simply overlooked making pet sitting reservations…whatever the reason, Ready-Key enrollment makes it easier for you, and me, to accept shorter notice reservations! I require one (1) working house key. I will protect the identity of your house key and keep it in a secured box. The key will never be labeled with your name or address or kept in the same location as any paperwork containing your name or address. Should several months pass and you have not requested my services, I will contact you to determine if you would like me to retain or return the key.

What are your payment arrangements?
Payments may be made by cash, personal check or money order. I require 50% down at the time of your departure (you can leave it on the counter top) and the balance upon your return. An invoice and self-addressed envelope will be left at your home on my last visit and it will indicate the amount due. If we have discussed returning your key at a later date (usually within 5 business days) you may make your final payment when I return the house key. Otherwise, payment would be appreciated within 5 business days.

How far in advance should I schedule your services? Are there extra costs for short notices or Holidays?
For planned vacations I would like, if possible, one to two-weeks notice. If this is the first time you are using my service, I will perform the complimentary "Meet and Greet" as close to your departure date so that your pet(s) remembers me as I do not want to cause any unnecessary stress or anxiety. I do charge a one-time fee for late booking. Summer months and Holidays book fast so please let me know as soon as possible so that I may assist you. Again, Ready- Key enrollment makes it easier for you, and me, to accept shorter notice reservations!

Will anyone come into my home other than you?
Definitely not! I am the only one authorized to enter your home. I will always remain in the areas that require me to care for your pets or your home, specified by you. Areas within your home that do not contain supplies or cleaning supplies are none of my concern and will be treated accordingly. Your privacy will always be highly respected.

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