The appropriate place to refer these issues to is servername@eqguide.org, where servername is the name of the server minus any spaces or special characters. For instance, E`ci's address is eci@eqguide.org, and Vallon Zek's is vallonzek@eqguide.org.

This is an email forwarder that we run which sends the mail to the server GM, the Lead GM, and the Senior Guides on the server.

Of course, I get mail once in a great while about disagreements with our customer-service staff, and I forward it on to the right people when I get it.