Objective · Education · Experience · Other Information
Manager of Staff Development - (CareFirst Blue Cross Blue Shield 1998-present) - Supervise or conduct orientation, systems training, and continuing education for the Medical Management staff.
Private School Director and Instructor - (Saint Margaret's School for Child Care Technicians 1982-1989) - Responsible for supervision, instruction, and enrollment of students at a post-secondary diploma school.
Manager of Staff Development - (CareFirst Blue Cross Blue Shield 1998-present) -Participant in Operational Systems meetings to discuss system modifications, problems and related testing. Familiar with multiple Utilization Management and subscriber eligibility systems, and Microsoft Office software. Train users in proper procedure to reduce the number of user errors. Chair workflow committee of managers and users, to develop consistent workflow and process between units sharing the same system.
Medical Case Manager - (Travelers Property Casualty 1996-1998): Provided medical case management, integrated with Claims in the Worker's Compensation Department.
Clinical Nursing - Over twenty years experience as a nurse in the following fields: Medical-Surgical, Intensive and Coronary Care, Long Term Care, Community Health (School Nursing,) Education and Managed Care.
