Ordering Information for RealCook.com

Options for Placing Your Order

A link to our Secure Online Order Form is placed on each webpage.

This order form is secure using a strong 128 bit encryption.
This is the highest level of security available in the industry.


By Telephone:
(828) 466-7422

Or

By Mail:

The P.B. Helms Co.
2819 Worley Dr.
Maiden, NC 28650

If you are going to order by mail, please submit your order to our system by using our secure order form as well as mailing it to us. This way, we can be sure we have your items in stock before we actually receive your payment.

INSTRUCTIONS FOR MAIL ORDERS
Fill out the order form completely, then print two copies, one to send to us and one to keep for yourself. After printing, submit the order to our system. You will receive two email acknowledgements. One immediately after submitting your order. The second email will contain a copy of your order and the instructions and cooking demonstration.
CLICK TO PRINT ORDER FORM

To place a credit card order by phone, have your card number, your name and address, your telephone number, your item number/merchandise ready and call
(828) 466-7422

Next Day Air and Second Day Air Shipments via UPS are both available. Please use our shipping charge calculation form to send us your information by clicking on this link: Calculation Form


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CLICK HERE FOR INTERNATIONAL, ALASKA, AND HAWAII ORDERS

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SHIPPING
Our goal is to ship all orders just as soon as possible, however this may not be possible during heavy shipping periods.

EXPEDITED SHIPPING
All orders are shipped out in the order that they are received, that is unless a customer requests the "Expedited Shipping" option. The expedited shipping option means that your order will be placed ahead of all other orders and, depending on the time of day that your order is received, shipped within 24 hours (business days only). The fee for this option is $15.00. To request this option, simply type "Expedited Shipment" on our secure order form.

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Order Notification
You will be notified if the product you ordered is not in stock or if our distribution schedule indicates that it may take longer than normal to ship. Please believe that every effort will be made to ship your order as quickly as possible. We want you to have your merchandise just as badly as you wish to receive it.

MASTERCARD - DISCOVER - VISA
CREDIT CARD SERVICE AVAILABLE

YOUR CREDIT CARD SAFETY IS OUR MAJOR CONCERN

*NC Residents add 7% sales tax to your order. Thank you*

Customer Service

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All of our waterless cookware sets are constructed of 304 Surgical Stainless Steel. This Chef's Secret™ set comes with 15 pieces. Included is a stainless steamer basket and double boiler/mixing bowl. Lifetime Warranty, Instruction Book and Recipes. Sold here at wholesale.
Click to View All Sets at RealCook.com

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SPECIAL PRICES WHEN YOU PURCHASE A COOKWARE SET

Purchase any Waterless Cookware Set and you can also receive an extra discount on many of our individual cooking products.

Our 304 Surgical Stainless Steel Waterless and Greaseless Electric Skillets are constructed of 5-plies. This multi-ply construction makes greaseless cooking possible with fast, even heating. We have two stainless steel electric skillets, one with the oil-core bottom, and the other with a circular electrical-coil bottom. Either skillet will compliment your waterless cookware set perfectly.

Suggested Retail Prices: $399.95 to $698.95
Your Discount Prices: $109.99 to $174.99
with a set of cookware.

No, it isn't a waterless utensil, however, this Chef Secret® Stainless Steel Tea Kettle features a beautiful stainless steel mirror finish and perfectly molded stay-cool handle. Comes with a Lifetime Warranty

Item No. SMTEAK
Regular Retail Price: $49.95
Discount Price if ordered alone $38.99
Discount Price if ordered with a cookware set $29.99