Quality at Wholesale
Shipping Information for RealCook.com
Shipping is FREE inside the Continental USA.
(This is for six items or less shipped to one address only)
Our goal is to ship all orders just as quickly as possible, this is usually within one to three business days, however, during heavy shipping periods or when UPS is not operating, this may not be possible.
We ship our orders out in the order which they are received. If your order cannot be shipped within a reasonable time frame, you will be notified by email.
As stated, all orders are shipped out in the order that they are received, that is unless a customer requests the "Expedited Shipping" option. The expedited shipping option means that your order will be placed ahead of all other orders and, depending on the time of day that your order is received, shipped within 24-48 hours (business days only). The fee for this option is $15.00.
Out of Stock Items
You will be notified if the product you ordered is not in stock. Please believe that every effort will be made to ship your order as quickly as possible. We want you to have your merchandise as soon as possible after you place your order.
Most of our orders are shipped via UPS Ground Service unless you have made other arrangements for your order.
UPS ground shipments destined to any state inside the continental USA are not charged a shipping fee. The only additional charge is a $5.00 handling charge per order.
Next Day Air and Second Day Air Shipments via UPS are both available. To receive an air shipment quote, simply email your order details to our customer service.
Alaska, Puerto Rico, Hawaii and International Orders
If you wish to place an order with our company to be shipped to any country other than the United States,
please read the following website for instructions. The link is for all destinations located outside the continental USA.
Gifts - Alternate Ship-to Address
If you are ordering your merchandise as a gift to be shipped to an address other than your own, please inform us of this when you place your order or key in the alternate address in the space provided on the online order form.
The P.B. Helms Company's home office is located in North Carolina and our warehouse is in Texas, therefore any orders which are shipped to residents living in North Carolina or Texas are charged a 7% sales tax.
Checking the Status of Your Order
As stated previously, most of our orders are shipped via UPS. If you have not received your order within ten days after order placement date, please send us an email asking us to check the status of your order. You will receive your UPS tracking number and delivery date via email.
Damages and Shortages
Should you discover that your merchandise is damaged, this should be reported to the UPS or the UPS driver immediately. The P.B. Helms Company and the manufacturers of our products are not responsible for damages which occur during the transit period, the freight carrier is responsible for this. If you ordered more than one item, you may not receive all of your merchandise at one time. If you order the demonstration video along with your cookware, it is normally packed inside the carton containing your merchandise.
The P.B. Helms Company will gladly accept a return for a legitimate reason. Before making a return, you will need to obtain a return authorization number via email. Please read our complete return policy at the following website:
SPECIAL PRICES WHEN YOU PURCHASE A COOKWARE SET
All of our waterless cookware sets are constructed of
304 Surgical Stainless Steel. This Chef's Secret™ set comes with 15 pieces. Included is a stainless steamer basket and double boiler/mixing bowl. Lifetime Warranty, Instruction Book and Recipes. Sold here at wholesale.
Click to View All Sets at RealCook.com
Purchase any Waterless Cookware Set and you can also receive an extra discount on many of our individual cooking products.
PRECISE HEAT 3.5 Quart
SURGICAL STAINLESS STEEL WATERLESS OIL-CORE
Our Precise Heat 3.5 quart Surgical Stainless Steel Oil Core Skillet features a low dome cover
with stay-cool handles and knobs. The surgical stainless steel has been given a beautiful
mirror finish as well as for beauty and durability. The measurements are 12 1/4 inches outside
and a diameter of 11 inches on the inside of the skillet. The inside depth of this skillet is 3
inches. Shipping weight is 14 lbs. UL approved.
"Oil-Core" Waterless Stainless Steel Electric Skillets
Discount Price $169.99 if ordered with set
Discount Price $174.99 if ordered alone
Oil-Core Waterless Cooking Electric Skillet
Chef's Secret by Maxam
304 Surgical Stainless Steel
Round Griddle with See-Thru Lid
the KTGRID2 Stove-top Griddle
The construction of this stove-top griddle allows you to grill all of your foods evenly and
quickly. It has two stainless steel 'helper' handles and a see-thru glass lid.
This griddle makes cooking several hamburgers, pancakes, chicken pieces, sausage, eggs or
bacon easy and convenient. Suitable for electric, gas, or ceramic stove-tops. Measures 13 1/2
inches in diameter. Lifetime Warranty.
Item No. KTGRID2
Retail Price: $149.95
Discount Price when ordered alone $79.99
Discount Price $69.99 if ordered with a cookware set $69.99
PRECISE HEAT STAINLESS STEEL
WATERLESS ELECTRIC SKILLETS
Our 304 Surgical Stainless Steel Waterless and Greaseless Electric Skillets are constructed of
5-plies. This multi-ply construction makes greaseless cooking possible with fast, even heating.
We have two stainless steel electric skillets, one with the oil-core bottom, and the other with a
circular electrical-coil bottom. Either skillet will compliment your waterless cookware set
Suggested Retail Prices: $399.95 to $698.95
Your Discount Prices: $109.99 to $174.99
with a set of cookware.
for Electric Skillets
SURGICAL STAINLESS STEEL "GRADUATED"
VEGETABLE STEAMER By CHEF'S SECRET
FITS VARIOUS SIZE POTS
Our new Chef's Secret Graduated Steamer will make steaming fresh or frozen vegetables
easier than ever. This surgical stainless steel steamer features a heavy gauge surgical
stainless steel construction and ergonomically designed handles with stainless steel capped
rivets to give you a secure grip. The graduated steamer lets you steam just the right quantity
because it fits multiple sizes of saucepans from 1.7 quart to 3.2 quarts. Lifetime warranty.
Item No. SMCWSTEAM
Retail Price $42.95
Discount Price $25.99 if ordered with cookware set
Discount Price $29.99 when ordered alone
Click for Details & Prices for this Steamer
By Steam Control 9-Layer
304 Surgical Stainless Steel
8-Quart Multi-ply Cooker
Click for the KT82 Pasta/Rice Cooker
This 304 surgical stainless steel stockpot-cooker is an excellent utensil for pasta, seafood,
soups, stews and rice. The 9-layer, 8-quart multi-cooker boils, steams, and blanches. Simply lift
out the deep pasta insert after the pasta has cooked. There's no need to pour hot water into a
separate colander. This way is much easier and less messy, not to mention so much safer.
Comes with a Lifetime Warranty.
Item No. KT82
Retail Price: $208.95
Discount Price When ordered alone $99.99
Discount Price if ordered with cookware set $89.99
Chef Secret Tea Kettle
2.4 Quart Stainless Steel
No, it isn't a waterless utensil, however, this Chef Secret® Stainless Steel Tea Kettle features a
beautiful stainless steel mirror finish and perfectly molded stay-cool handle. Comes with a
Item No. SMTEAK
Regular Retail Price: $49.95
Discount Price if ordered alone $38.99
Discount Price if ordered with a cookware set $29.99
for Stainless Tea Kettle
304 Surgical Stainless Steel
9-Layer Omelet Pan 8" Diameter
CURRENTLY OUT OF STOCK
This 9-ply, 304 surgical stainless steel skillet has a heavy duty, phenolic handle and fits in
perfectly with any of our waterless cookware sets. Measures 8 inches in diameter. Refrigeration
and Dishwasher safe. Comes with Lifetime Warranty
Item No. KTOP5
Retail Price $82.95
Discount Price when ordered alone $44.99
Discount Price if ordered with a cookware set $39.99
CURRENTLY OUT OF STOCK
You can place this product on
Click for Details on this Omelet
Surgical Stainless Steel 12-layer
Large Stovetop Turkey-Roast-Ham
Roaster and Grill By Precise Heat
Our Precise Heat Multi-Baker Roaster with Wire Rack features surgical stainless steel
construction on both the cover and the roaster. The construction allows you to bake a roast
right on the stovetop to save energy and reduce heat build-up in your kitchen. Of course, you
can also bake in your oven as well with this roaster.
The lid will reverse in order to be used as an oval grill or frying pan on your stovetop - or use it
in your oven as an open baking pan. The roaster measures 20-1/4" x 12" x 8-1/4"
Item No. KTROAST3
Regular Retail Price: $219.95
Click for manufacturer's brochure for retail price authenticity.
Your Wholesale Price $99.99
Click for details: Stainless Steel Roaster
Huge Waterless Stainless Vegetable Steamer
This giant-sized skillet measures 14-inches in diameter and 4 3/8 inches deep.
The steamer basket is just under 14 inches in diameter and 4 1/4 inches deep. You can easily
place the stainless steel steamer inside and steam as many vegetables as you want. But this
large steamer pot wasn't meant for use as a vegetable steamer alone. You can use the steamer
as a hot dog steamer, a clam steamer, oyster steamer ... or any other type of seafood steamer.
The pot itself can easily be used with the lid as a gumbo or soup cooker.
Item No. KTGIANT2
Click for this
Giant Stainless Steel Steamer
Retail Price: $295.95
Discount Price: $109.99
(when purchased alone)
Discounted Price: $99.99 (when purchased with a set of
THE P. B. HELMS COMPANY
PO BOX 508
MAIDEN, NC 28650
Telephone: (828) 466-7422
RealCook.com is a subsidiary of The P. B. Helms Company
Copyright 1997 P.B. Helms Co. All Rights Reserved