Profiled 04-27-00 at 1 7/8ths
DrugEmporium.com Named America's No. 2 Internet Pharmacy by Gomez Advisors Company Earns Top Spot in Important Ease of Use Category COLUMBUS, Ohio--(BUSINESS WIRE)--April 3, 2000--DrugEmporium.com, a subsidiary of Drug Emporium, Inc. (NASD: DEMP) and a leading online drugstore, announced today that it has been named the nation's second-ranked online pharmacy by Gomez Advisors, a leading authority in e-commerce.
In the Gomez Advisors' Spring 2000 Internet Prescription Drug Scorecard, the DrugEmporium.com pharmacy earned the top ranking in the important Ease of Use category and was named No. 2 in both Customer Confidence and Relationship Services, which refers to how well a site offers consumers a personalized experience. Gomez also named the DrugEmporium.com pharmacy as one of the top two destinations for first-time online pharmacy users.
DrugEmporium.com received high marks from Gomez for the design and usability of the company's pharmacy, with special emphasis on features like Auto Refill and the ``seamless integration'' of health content, services, and prescription items. Customers should feel very confident in the site because of its reliability, quality and security guarantees, and easy accessibility to both pharmacists and customer service representatives.
``These rankings recognize the customer-centric investments we have made in our pharmacy's design, features, and capabilities,'' said Matt Erick, R.Ph., vice president of Pharmacy Operations for DrugEmporium.com. ``We have focused on making our pharmacy secure, convenient, and easy to use so that consumers feel confident in filling their prescriptions online. Pharmacy services are a key growth area for our business, and this is validation that we are doing it right.''
In recent weeks, DrugEmporium.com opened a state-of-the-art pharmacy fulfillment center in Louisville, Kentucky, which has the capacity to process over 20,000 prescriptions per day while maintaining the highest standards of reliability and safety. The company is regularly adding new medications to its already extensive pharmacy offering and will continually update its prescription prices as needed. In addition, DrugEmporium.com is examining a variety of new technologies to make the pharmacy even more convenient, efficient, and secure.
``There are more exciting features and innovations yet to come,'' added Erick. ``Though we are pleased by this recognition, our ongoing goal is to ensure that our customers' pharmacy experience is second to none.''
In addition to its award-winning pharmacy, DrugEmporium.com also offers a huge selection of non-prescription items in the online drugstore, with a focus on secure commerce and health content. The company has an unmatched commitment to customer service and comprehensive customer support features, including the Personal Shopper, My Favorites, and confirmation e-mails to track shipment status. In February, DrugEmporium.com unveiled its new HealthCare Shops to provide one-stop shopping convenience by integrating health content, valuable services, and a wide range of products.
Gomez Advisors is the e-commerce authority for both consumers and e-businesses. For Gomez.com's complete ranking report on DrugEmporium.com, logon to: http://www.gomez.com/scorecards/comments.cfm?topcat_id=43&firm=1682
DrugEmporium.com is a subsidiary of Drug Emporium, Inc. (NASD:DEMP). The full-service online drugstore sells prescription drugs and non-prescription medications, along with nutrition, wellness, cosmetics, and health and beauty aids. DrugEmporium.com is a licensed pharmacy in all 50 states and offers 24/7 e-mail access to pharmacists. DrugEmporium.com (www.DrugEmporium.com) is headquartered in historic German Village in Columbus, Ohio. Drug Emporium, Inc. owns and operates 137 brick-and-mortar stores under the names Drug Emporium, F&M Super Drug Stores and Vix Drug Stores. All brick-and-mortar stores operate full-service pharmacies and specialize in discount-priced merchandise including health and beauty aids, cosmetics and greeting cards. The company also franchises an additional 42 stores under the Drug Emporium name.
PLEASE VISIT OUR ONLINE DRUGSTORE at www.DrugEmporium.com
Wed Apr 5 DEMP Drug Emporium Customers Can Now Refill Store Prescriptions Online and Pick Them Up at Their Local Store - Business Wire
Mon Apr 24 DEMP DrugEmporium.com Recognized for Safeguarding Customer Privacy and Information Accuracy - Business Wire
Thu Apr 13 DEMP DrugEmporium.com Signs Exclusive Agreement with CustomSupplements.com - Business Wire
Mon Apr 10 DEMP DrugEmporium.com Partners With BioNetrix to Verify Electronic Prescription Accuracy and Help Ensure Security - PR Newswire
Book Value (mrq*) $3.57
Sales (ttm) $67.55
Market Capitalization $25.6M
Shares Outstanding 13.2M
With sales of $60+ per share, a book value firmly above $3 dollars per share, and an ever increasing internet pharmacy presence, We feel DEMP is an obvious winner in the small cap arena.