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Crystal Gibbs  

email: dispgoddess@yahoo.com

address: 220 Indian Park Dr Apt 3501
Murfreesboro, TN 37128
Cell: 931-636-3722

Objective
To obtain a position with growth and advancement opportunities that allows me to implement some or all of my strongest skills such as sales, accounts processing, customer service, data entry, money verifications or collections, cash management, and accounts payable and receivable.

Experience
Comcast - Murfreesboro, TN
Customer Account Executive
May 2000 - April 2005
  • commission paid sales including being top seller
  • key holder to a cash drawer and safe deposit box including security alarm codes to open building
  • deposits verification including cash balancing and check deposits
  • payment research including credit cards, checks, cash, and money order transactions
  • billing specialist with ability to apply adjustments and make billing corrections
  • cash management responsibilities with clearance to research social security numbers including verification of identity and credit history inquiries
  • person to person over-the-counter transactions including payments of bills, distributions of rental equipment, setup of new accounts, complaints and problems
  • responsible for acquiring new customers
  • initiations of rental agreements for company owned equipment issued to the customers including processing returns
  • dispatch specialist for service and install technicians on service outages including confirmation of appointments and communications between customer and technician
  • experience in work order processing and filing including pulling field collected money from work orders and applying towards customer accounts
Shop At Home - Nashville, TN
Customer Service Representative
September 1998 - April 1999
  • answered phones and filled orders during production of live programming; covered phone switch regularly
  • occasional modeling of merchandise
Transfinancial Mortgage Company - Tullahoma, TN
Mortgage Loan Processor
June 1997 - September 1998
  • mortgage loan processing
  • verification of information contained in loan with ability to recognize difference in type of loans
  • knowledge of loan compliancy laws
  • multi-tasking with high volume of loans per day


Skills
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Office
  • Outlook
  • Microsoft XP Professional


  • Education
    Motlow State Community College

    Tullahoma, TN
  • August 1996-April 1997
  • studied to major in Communications
  • Middle TN State University

    Murfreesboro, TN
  • September 1998-April 1999
  • studied to major in Criminal Justice with minor in Theater