12 Technology Drive, Ste. 13   East Setauket, NY 11733

Troubleshooting:

• Receivers & Amplifiers:

First check to see if the unit turns on at all. If no lights come on ,check the AC power cord and the outlet it is plugged into. If these are ok, check to see if there is an external fuse on the back of the unit. If not, DO NOT OPEN the case as dangerous voltages are present inside the set. The internal power supply may be burnt out ,so send the unit in for service. If the unit lights up but you get no sound ,look to see if the speaker selector is switched to the speaker output you are using. Next, check that you do not have any switch such as "tape", "tape monitor" , "ext source, eq, processor, or loop" depressed or activated.S ometimes a small indicator light or symbol will be seen on the display. Next, see if any warning light comes on such as "protection" comes on and stays on when the power is applied. Most units have a protection relay that clicks on a few seconds after the unit is powered up. If you do not hear this click or the protect indicator stays on , there is a good chance the output stage is shorted in the unit. Also check that the speaker wires have not been pulled out of the rear of the unit or out of the speakers.

Static, noise and loss of signal can be caused by loose or defective cables .move the RCA cables with the volume turned low and see if you get static or signal dropout. If you do try cleaning the jacks on the rear of the unit or replace the defective cables. If you have static when you move controls and switches they may have to be cleaned. This is usually a minor repair.

• CD & DVD players:

If the CD does not play and the player lights up, check that the cd is inserted correctly. Most CD players require the label to be facing up, but some are just the reverse. check your owners manual. If the CD loads but does not play you may have: 1, a dirty disc, 2; dust on the lens of the laser pickup, 3; a defective pickup. First check your disc and if it is scratched or has fingerprints on it, replace or clean the disc. Consider the environment the player is in. If you smoke in the room it is in, the lens will pick up a film of smoke particles and fail to read the disc. The same thing can happen if any source of fine smoke or dust is present. Sanding dust from home improvement projects, fireplace dust and cooking smoke can do the same thing. If the unit is in a bedroom, powdered makeup, dusting powder and spray products such as hairspray and deodorants can fog up a CD lens very quickly. If you suspect a dirty lens DO NOT WASTE YOUR MONEY ON SO CALLED "CD LENS CLEANERS". NONE OF THEM WORK WELL, AND MOST DO NOTHING AT ALL. Considering the low cost of having the lens cleaned it does not pay to try to clean the lens yourself. CD pickups are expensive and can be damaged very easily. If the drawer of theCD does not close all the way, the load belt may be stretched out or worn. This also is not an expensive repair in most cases.