Contact information

The best way to contact us is through e-mail:
Please be as specific as possible with your request; include nature of service desired, brand and model. If you would like a return call please provide phone number and best time to call.
Incoming e-mail is reviewed throughout the business day and responded to as soon as possible.

PLEASE CONTACT US BY PHONE OR E-MAIL FOR A SERVICE AUTHORIZATION NUMBER
BEFORE SENDING ANY ITEM TO US
ALL PACKAGES RECEIVED WITHOUT OUR AUTHORIZATION NUMBER CLEARLY MARKED ON THE OUTSIDE OF THE CARTON
WILL BE REFUSED WITHOUT EXCEPTION

stereorepair@optonline.net

We respect your time and interest in our service and will return your call promptly. All messages received during business hours are responded to within 60 min. The receptionist is also the operations manager and is fully qualified to answer 90% of your questions. When you need to speak in detail to a technician or if she cannot answer your question the receptionist will either transfer you or take your number for a return call from a technician.
Our voice mail does not accept messages after business hours. Please call during business hours or use e-mail

631-751-1803

Tuesday-Friday 9AM-5PM, Saturday 10AM-2PM, Eastern Time.