Treasurer of Interact Club (community service club): Responsible for the club finance of service events and reimbursments. The most valuable skill that i learned as Treasurer of the club was team skills. I worked closey with the executive board of the club to set a budget for each event. I also had to work with school administrators to ensure the deposits of funds into account would be made on time for an event and also with withdrawals from the account. I had to use my people skills when i made phone calls to those members who had not paid their club dues. And I made phone calls to the city's Rotary Club, the organization that finance our club through contributions.
Shift Leader (Coldstone Creamery): After being promoted to shift leader at Coldstone Creamery, I was given much responsibility. These responsiblity included, insuring customer service at the store, cleaniness of the store, making sure employees were on time and properly dressed, conflict management with customers or between employees, and team skills. Customer service was stressed a lot at Coldstone Creamery. We were to address customers with enthusiam and encouraged to strike up conversations with the customers. It was my responsibility to set an example of this to my co-workers and to make sure that they were also doing the same. I also handled some of the complaints the customers had. I had to find resolutions ranging from a free ice cream to giving an apology to ensure the satisfaction of the customer so that they would want to return.
Deposits (Dave & Busters): Currently I work in the checkout room at Dave & Busters. My repsonsibilities include handling a high volume of cash that flows into and out of the store. I also assist waiters, cocktails, and bartenders with their end of shift checkouts. This includes making sure they are turning in the proper amount of money back to Dave & Busters. People skills is an important point that I am currently learning here. Sometimes I have to handle situations where the waitstaff or bartenders had a lousy shift and are acting rudely. There are times when the pace of the work environment can get fast and I would have to manage my time wisely to insure that I finish my tasks on time. And the most important skill here is quality focus. I work with high volumes of money and one little mistake can prove to be severe. That is why I must take my time and do my job with the utmost care.
