> Getting in Touch with Visitors
Oh yeah I almost forgot! You need to identify your self with your visitors.
Example:
I have a character all over my site, her name is Maron and she represents me, so where ever you see her, you immediately think of ymooncrystal or web mistress, isn't that right? Well you should do something like that to your site, and let your visitors know you a little better, just show them who you really are, and represent your self every time you can, in best way you know how. I'm not saying you need to pick a character and post it all over your site as you, but you need to get your self a little icon that people may identify as you.