| chronology | images | |||
| the whole computer | ||||
| Windows sticker | ||||
| Chayon sticker | ||||
| micro$oft support | Heather Horrocks | micro$oft Care Team | |||
| (On-line chat) | |||||
| my e-mail | his/her letter | first session | 30/05/2006 | ||
| the response | my 1st response | second session | 30/05/2006 | ||
| my 2ed response | |||||
| micro$oft Europe centre | I.B.M - israel | Lenovo - israel | ||
| השתלשלות העניינים | ||||
| my e-mail 1 | my e-mail 1 | my e-mail 1 | ||
| response 1 | ||||
| response 2 | ||||
| response 3 | ||||
| my e-mail 2 |