Offering concrete experiences in higher education with a comprehensive background in enrollment services, continuing education, technology training, program planning, management, financial planning, academic and financial counseling, and assessment. Thorough researcher with strong analytical skills and the ability to propose creative solutions, develop good rapport, and bring projects to completion before deadlines.
MA, History, Brooklyn College of the City University of New York, 12/2008
Education and Human Resource Development (Technology Training Concentration),
BA, African American Studies,
Medgar Evers College/CUNY, Brooklyn, New York,
8/2007 – Present
Assessment Coordinator & Director of Associate of Arts in Teacher Education Programs - School of Liberal Arts and Education
Achievements: Mentored approximately three hundred Associate of Arts students prior to formally accepting the promotion, coordinated and interviewed twenty-five (25) students for candidacy in the Bachelor of Arts in Teacher Education, whereby twenty-one (21) students were admitted to the Fall 2007 term-representing a 100% increase in enrollment.
§ Oversee and monitor academic, personal and career counseling and referrals to specialized counseling/academic support resources.
§ Oversee and monitor AA candidate development of program portfolios documenting their growth and experiences throughout their experience to prepare them for entry to one of the BA in Teacher Education programs.
§ Prepare AA candidates for BA entrance interviews.
§ Oversee and monitor AA student mentoring regarding academic and curricular issues, program plan of study, course selection, degree audit, final essay/projects, etc.
§ Collaborate with the Department Chair in the evaluation of equivalencies of transfer credits for incoming students.
Medgar Evers College/CUNY, Brooklyn, New York,
9/2002 – 7/2007
Data Coordinator & Director of Associate of Arts in Teacher Education Programs - School of Liberal Arts and Education
Achievements: Created a database tracking the progress of baccalaureate and pre-baccalaureate candidates majoring in Education who take the New York State Teacher Certification Exam (NYSTCE). Compiled program and student data/feedback to assess students and faculty in the Teacher Education Program. The Education Department received national accreditation from the National Council for Accreditation of Teacher Education (NCATE) in October 2006, due in part to my organization of the assessment data.
§ Collaborate with the Education Department personnel (faculty, staff, and student workers) on the development, enhancement, and maintenance of assessment data and candidate records.
§ Submit annual and biannual assessment reports analyzing program integrity and effectiveness, and candidate (student) progress in the Education Department.
§ Develop and implement record keeping, reporting and data analyzing procedures for Education Department students and programs.
§ Collect and analyze NYSTCE scores to determine the best methods to maintain and improve candidates’ probability of passing the exam and to develop learning experiences based on the data to help candidates reach their goals.
Submit periodic reports to state and specialty
education organizations highlighting student and college progress in preparing
students to teach in the
§ Design and implement databases as needed for managing all Education Department assessment data and generate reports based on acquired data.
Serve as liaison to and provide coordination
between the Dean of the
§ Research and recommend Request for Proposals (RFPs) to increase funding and grant possibilities for the School of Liberal Arts and Education.
Community College, Valhalla, New York, 9/2001 – Present
Teach introductory and advanced courses in computer science and Microsoft Office focused on how to integrate technology into a professional and personal environment for traditional and non-traditional age students. Materials: IBM PC, Microsoft Windows, Microsoft Office, and the Internet.
Credit and Non-credit Courses Taught:
§ Computer Information Systems: This foundation course for business students acquaints the student with current computer technology and applications. Concentration is on learning standard applications of word processing, spreadsheets, database management and graphical presentation packages. Additionally, the student becomes familiar with file management, computer hardware and connectivity. The Internet is used as a research and communication tool (WCC Course Description).
§ Microsoft Word/Microsoft Office User Specialist (MOUS)
§ Fundamentals to Computing
§ Beginner and Intermediate Word
§ MS PowerPoint, MS Word, MS Access, MS Excel, and MS Outlook
§ Introduction to Keyboarding
§ Cruising the Internet
§ Advanced Research on the Internet
§ Creating Forms in Word: Professional development course for WCC faculty and staff.
Campus Based Student Loan Consultant
Provided expert guidance for the
administration of the Campus Based Loans at
§ Trained present and new personnel, reconciled loan accounts, and oversaw Federal reporting procedures.
York University, New York, New York, 11/1999 – 8/2001
Achievements: Improved technical skills for students and faculty through small hands-on computer workshops. Acquired $1,300.00 worth of new computer hardware for the Continuing Education Computer Lab.
Coordinated the undergraduate
tutoring program for the
§ Hired and trained graduate students and faculty for the tutoring program.
§ Supervised on average ten tutors (e.g., assigned responsibilities, prepared time sheets, and monitored hours).
§ Supervised Administrative Aide (e.g., reception, student information, employee files, student and faculty forms, faculty payments and faculty book orders).
§ Responsible for student use and faculty appointments in the SCPS computer lab. Analyzed the lab efficiency and recommended software and hardware upgrades.
Supervised lab aides, students
and faculty use in the Computer Lab and
§ Designed lesson plans and conducted workshops for students and faculty for MS Windows and MS Office applications.
§ Developed and implemented programs for adult students independently and in conjunction with other university offices.
§ Advised adults beginning or returning to higher education in their academic career.
Bronx, New York, 8/1994 - 10/1999
University Student Loan Coordinator
Achievements: In my five years at
§ Managed, processed and verified the Perkins Student Loan electronic data conversion/transfer from EduServ Technologies, Inc. to AFSA Data Corporation.
§ Coordinated with the IT department and automated the delivery of student loan disbursements to students and to the New York State Higher Education Service Corporation, and information and refund letters.
Managed cash, technical, and financial processes
for Perkins Loan,
§ Administered four (4) computer programs that disbursed the student loan funds.
§ Directed the outsourcing needs for the Campus Based Loan programs and supervised the agency’s actions over outsourced accounts.
§ Provided financial counseling for students and parents.
§ Prepared bi-annual and annual reconciliation reports for University and Federal offices.
§ Balanced and submitted the Fiscal Operations Report and Application to Participate (FISAP) report for the Perkins Loan Program.
§ Coordinated with various Student Service offices, State & Federal offices to resolve student loan problems.
§ Actively participated in reorganizing and implementing various Bursar operations to a one-stop-shop office environment. Cross-trained several colleagues in Bursar and loan management procedures.
Student Account Adjuster
Provided financial information and payment arrangements for students and parents. Processed tuition adjustments; prepared graduation audits; processed student and parent refunds.
§ From Eight-Track Tapes to Excel Spreadsheets: Self Study of a New Professor (2005). Honolulu, HI: 2006 Hawaii International Conference on Education.
§ 21st Century Digital Literacy: Popular Technology, Standards, and Teacher Education (2007). Beijing, China: 2007 International Council for Innovation in Higher Education.
1st Vice President – Board of
Directors – Mount
§ Member – The American Association for Adult and Continuing Education (AAACE)
§ Member – International Society for Technology in Education (ISTE)
o Presided for the Technology and Self Directed Learner workshop at
the June 2004 ISTE/NECC National Conference in
§ Member – Alpha Sigma Lambda National Honor Society