SUMMARY
Offering valuable leadership experience in higher education with a
comprehensive background in student and program assessment, management and
supervision, program planning, continuing education, technology training, enrollment services, financial planning, academic
and financial counseling. Thorough researcher with strong
analytical skills and the ability to propose creative solutions, develop good
rapport, and bring projects to completion before deadlines.
EDUCATION
MA, History, Brooklyn College of the City University of New York, 12/2008
MS, Adult
Education and Human Resource Development (Technology Training Concentration),
BA, African American Studies,
PROFESSIONAL
EXPERIENCE
Medgar Evers College/CUNY, Brooklyn, New York,
8/2007 – Present
Director of Associate of Arts in Teacher Education Programs & Assessment Coordinator - School of Liberal Arts and Education
Achievements: Mentored approximately three hundred Associate of Arts students; coordinated and interviewed students for candidacy to the Bachelor of Arts in Teacher Education Programs—increasing enrollment over 100% for the 2007-2008 academic year.
Responsibilities:
Oversee and monitor AA candidate development of program portfolios documenting their growth and experiences throughout their experience to prepare them for entry to one of the BA in Teacher Education programs.
Evaluate transfer and non-transfer student transcripts.
Prepare AA candidates for BA entrance interviews.
Oversee and monitor AA student mentoring regarding academic and curricular issues, program plan of study, course selection, degree audit, final essay/projects, etc.
Oversee and monitor academic, personal and career counseling and referrals to specialized counseling/academic support resources.
Collaborate with the Department Chair in the evaluation of equivalencies of transfer credits for incoming students.
Collaborate on various projects with the Dean of the School of Liberal Arts and Education.
Selected as a “Wiley Innovator” by President Edison O. Jackson to help facilitate development and change in the Medgar Evers College community.
Collaborate with the Education Department personnel (faculty, staff, and student workers) on the development, enhancement, and maintenance of assessment data and candidate records.
Submit annual and biannual assessment reports analyzing program integrity and effectiveness, and candidate (student) progress in the Education Department.
Develop and implement record keeping, reporting and data analyzing procedures for Education Department students and programs.
Collect and analyze NYSTCE scores to determine the best methods to maintain and improve candidates’ probability of passing the exam and to develop learning experiences based on the data to help candidates reach their goals.
Submit periodic reports to state and specialty education organizations highlighting student and college progress in preparing students to teach in the New York City school system.
Design and implement databases as needed for managing all Education Department assessment data and generate reports based on acquired data.
Serve as liaison to and provide coordination between the Dean of the School of Liberal Arts and Education, and the Chair and faculty in the Education Department on projects and activities undertaken by the Department/School to improve the overall quality of education.
Research and recommend Request for Proposals (RFPs) to increase funding and grant possibilities for the School of Liberal Arts and Education.
Medgar Evers College/CUNY, Brooklyn, New York,
9/2002 – 7/2007
Data Coordinator - School of Liberal Arts and Education
Achievements: Created a database tracking the progress of baccalaureate and
pre-baccalaureate candidates majoring in Education who take the New York State
Teacher Certification Exam (NYSTCE). Compiled program and
student data/feedback to assess students and faculty in the Teacher Education
Program. The Education Department received national accreditation from the
National Council for Accreditation of Teacher Education (NCATE) in October
2006, due in part to my organization of the assessment data.
Responsibilities:
Collaborate with the Education Department personnel (faculty, staff, and student workers) on the development, enhancement, and maintenance of assessment data and candidate records.
Submit annual and biannual assessment reports analyzing program integrity and effectiveness, and candidate (student) progress in the Education Department.
Develop and implement record keeping, reporting
and data analyzing procedures for Education Department students and programs.
Collect and analyze NYSTCE scores to determine
the best methods to maintain and improve candidates’ probability of passing the
exam and to develop learning experiences based on the data to help candidates
reach their goals.
Submit periodic reports to state and specialty
education organizations highlighting student and college progress in preparing
students to teach in the
Design and implement databases as needed for
managing all Education Department assessment data and generate reports based on
acquired data.
Serve as liaison to and provide coordination
between the Dean of the
Research and recommend Request for Proposals (RFPs) to increase funding and grant possibilities for the School of Liberal Arts and Education.
SUNY/Westchester
Community College, Valhalla, New York, 9/2001 – Present
Adjunct Professor
Teach introductory and advanced courses in computer science and Microsoft
Office focused on how to integrate technology into a professional and personal
environment for traditional and non-traditional age students. Materials: IBM PC, Microsoft Windows, Microsoft Office, and the
Internet.
Credit and Non-credit
Courses Taught:
Credit:
Computer Information Systems: This foundation
course for business students acquaints the student with current computer
technology and applications. Concentration is on learning standard applications
of word processing, spreadsheets, database management and graphical
presentation packages. Additionally, the student becomes familiar with file
management, computer hardware and connectivity. The Internet is
used as a research and communication tool (WCC Course Description).
Non-credit:
Microsoft Word/Microsoft Office User Specialist
(MOUS)
Fundamentals to Computing
Beginner and Intermediate Word
MS
PowerPoint,
MS
Word,
MS
Access,
MS
Excel, and
MS
Outlook
Introduction to Keyboarding
Cruising the Internet
Advanced Research on the Internet
Course Development:
Creating Forms in Word: Professional development
course for WCC faculty and staff.
Campus Based Student Loan Consultant
Provided expert guidance for the
administration of the Campus Based Loans at
Responsibilities:
Trained present and new
personnel, reconciled loan accounts, and oversaw Federal reporting
procedures.
New
York University, New York, New York, 11/1999 – 8/2001
Administrative Coordinator
Achievements: Improved technical skills for students and faculty
through small hands-on computer workshops. Acquired
$1,300.00 worth of new computer hardware for the Continuing Education Computer
Lab.
Responsibilities:
Coordinated the undergraduate
tutoring program for the
Hired and trained graduate students and faculty
for the tutoring program.
Supervised on average ten
tutors (e.g., assigned responsibilities, prepared time sheets, and monitored
hours).
Supervised Administrative Aide
(e.g., reception, student information, employee files, student and faculty
forms, faculty payments and faculty book orders).
Responsible for student use
and faculty appointments in the SCPS computer lab. Analyzed
the lab efficiency and recommended software and hardware upgrades.
Supervised lab aides, students
and faculty use in the Computer Lab and
Designed lesson plans and conducted workshops
for students and faculty for MS Windows and MS Office applications.
Developed and implemented programs for adult
students independently and in conjunction with other university offices.
Advised adults beginning or
returning to higher education in their academic career.
Fordham University,
Bronx, New York, 8/1994 - 10/1999
University Student Loan Coordinator
Achievements: In my five years at
Responsibilities:
Managed, processed and verified the Perkins Student
Loan electronic data conversion/transfer from EduServ
Technologies, Inc. to AFSA Data Corporation.
Coordinated with the IT department and automated
the delivery of student loan disbursements to students and to the New York
State Higher Education Service Corporation, and information and refund letters.
Managed cash, technical, and financial processes
for Perkins Loan,
Administered four (4) computer
programs that disbursed the student loan funds.
Directed the outsourcing needs for the Campus
Based Loan programs and supervised the agency’s actions over outsourced
accounts.
Provided financial counseling
for students and parents.
Prepared bi-annual and annual
reconciliation reports for University and Federal offices.
Balanced and submitted the Fiscal Operations
Report and Application to Participate (FISAP) report for the Perkins Loan
Program.
Coordinated with various
Student Service offices, State & Federal offices to resolve student loan
problems.
Actively participated in
reorganizing and implementing various Bursar operations to a one-stop-shop
office environment. Cross-trained several colleagues
in Bursar and loan management procedures.
Student Account Adjuster
Provided financial information and payment arrangements for students and
parents. Processed
tuition adjustments; prepared graduation audits; processed student and parent
refunds.
Scholarly
Publications
Prof. Lisa Clark, Raquel M. Bennett, Dr. Frances Y. Lowden, Emerging Technologies and Teacher Incentives for Retooling, Corfu, Greece: International Conference on Information Communication Technologies in Education, (July 2008).
Dr. Frances Lowden, Dr. Donna A. M. Wright, Prof. Sheilah Paul, Raquel M. Bennett, The Successful NCATE Accreditation of a Traditionally Black College: The Little Engine That Could, Honolulu, HI: 2006 Hawaii International Conference on Education, (January 2008).
Raquel M. Bennett, 21st Century Digital Literacy: Popular Technology, Standards, and Teacher Education, Beijing, China: 2007 International Council for Innovation in Higher Education, (July 2007).
Raquel M. Bennett, From Eight-Track Tapes to Excel Spreadsheets: Self Study of a New Professor, Honolulu, HI: 2006 Hawaii International Conference on Education, (January 2006).
Professional
Memberships
1st Vice President – Board of
Directors – Mount
Member – The American Association for Adult and
Continuing Education (AAACE)
Member – International Society for Technology in
Education (ISTE)
Member – Alpha Sigma Lambda National Honor
Society