
Interested in marketing this program or beta testing this program? Visit nortel.pbxinfo.com and send me a Private Message. Chas2002

PBX Insight Software
MsAccess Value Added Software
--[PBX Insight is the updated version of TrafficSwitchboard.mdb Beta Version 1.1. All intellectual rights, Visual Basic programming, and formatting for both; PBX Insight and TrafficSwitchboard.mdb are strictly reserved by Charles Bryan Carter.]--
Version 2.2a
Created by
Charles Carter
Table Of Contents
Overview Page 3
Specific Deliverable Objects Page 3
Data Storage and Conditional Requirements Page 3
Main Form PBX Insight Switchboard Page 5
Buttons, Fields, and other generalized information Page 6
Asset Form Page 7
Authorization Code Form Page 9
Console Form Page 10
Maintenance Form Page 11
Report Form Page 12
Switch Health Page 13
Trunk Analysis Page 14
Overview:
Specific Deliverable Objects:
Data Storage and Conditional Requirements:
Main Form PBX Insight Client Switchboard:

Asset Management
Asset Management is the database that allows the PBX Manager, Supply Personnel, or System Technician to input, track, and report upon Telephone assets and Critical Spares.

Asset Form Fields:
ID - Automatically assigns an Asset ID when a new record is created.
Asset Nomenclature - Select from the dropdown list or type a descriptive name for the
asset.
PO Number - Enter the PO Number. This field will accept Numbers or Characters
Date Received - Enter the date in mm/dd/yy format. For current date press
Ctrl + semicolon.
Cost of Asset - Enter the cost of this asset.
Date Installed - Enter the Date the asset was removed from inventory and installed.
Vendor - Enter the Vendor who supplied the asset.
Installed in Department - Enter the department the Asset was installed in.
Installed for - Enter whom the asset was installed for, who requested the installation, etc.
Warranty - Check the check box if this asset has a warranty.
Type of Warranty - Select from the list or enter a warranty type.
Warranty Return - If the asset is return under a warranty, enter the date returned.
Type of Failure - Select from the list or enter a type of failure.
Asset Status - Use the check boxes to indicate the asset is in inventory or has been
Installed.
Asset Form - Command Buttons

Authorization Codes
Authorization Codes is the database that allows the PBX Manager, Supervisor, or System Administrator to input, track, and report upon Authorization Codes.

Authorization Code Form Fields:
Authorization Code - Enter the Auth Code created by the Switch Technician.
First Name - Enter the First Name of the owner of the Auth Code.
Last Name - Enter the Last Name of the owner of the Auth Code.
Department - Enter the employees Department.
Main Number to bill: - Auth codes will need to be associated with a billing number in the PMS System.
Date of Creation - Enter the date the Auth Code was created. Enter date in mm/dd/yy
Format.
Authorization Code Form - Command Buttons

Console Form
The Console form is part of a powerful database that collects Console Measurements and allows the PBX Manager or Supervisor to add/modify data.

PBX Console Form Fields:
Most fields on the Console form are automatically populated when opened. The PBX Manager will only need to add the Position Operators name. The information may entered manually as well.
Pos Operator Field - Select the name of the Operator for that position. If the operator does not appear in the list, then update the Operator list by opening the Database Maintenance form from the Main Switchboard.
PBX Console Form - Command Buttons

Maintenance Form
The Maintenance form allows the PBX Manager or System Administrator to compact, repair, view the Error log, or Add/Delete Operators.

Report Form
The Report form allows users to select, print preview, or print a report from a Drop Down list.
To run a report: Highlight the report in the Drop Down list, then click the "Run Detailed Report" button.

Report Form Fields:
Most reports require that he user enter criteria.
Printing Reports for a Single Date and Time:
When asked to type the Start Date and the End Date - Type the same date in both
dialog boxes. This will report on that date only. Date format is mm/dd/yy.
When asked to type the Start Time and the End Time - Type the same time in
both dialog boxes. This will report on that Time only. Time is in Military format
1:00am would be 01:00 and 3:00pm would be 15:00.
Printing a Report for Ranges in Dates and Times:
When asked to type the Start Date and the End Date - Type the start and end date
for the report. This will report on those dates only. Date format is mm/dd/yy.
When asked to type the Start Time and the End Time - Type the start and end
time for the report. This will report those times only. Time is in Military format
1:00am would be 01:00 and 3:00pm would be 15:00.
System Health Form
This form is automatically populated and is for viewing only. The database collects numerous data from the traffic file and allows System Engineers and Technicians to view the information as historical Data.

System Health Form Fields:
Review the appropriate NTP's for meaning of the Forms measurements.
Nortel Document Number: 553-2001-450
Trunk Analysis Form
This form is automatically populated and is for viewing only. The database collects numerous data from the traffic file and allows the PBX Manager, System Engineers and Technicians to view the information as historical Data.

Trunk Analysis Form Fields:
Review the appropriate NTP's for meanings of the Forms measurements.
Nortel Document Number: 553-2001-450
Below is a ShockWave Flash file that I use to assist managers in learning and managing Symposium.